Find Process executive customer service agent Jobs in Dublin County Dublin

Senior Sales Manager, Continental Europe
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Leadership
- Communication skills
- Annual leave
- Work from home
Senior Solutions Engineer
Okta —Dublin, County Dublin
- €104,000–€143,000 a year
- Sales
- Java
- Presentation skills
- Annual leave
Senior People Business Partner (Fixed Term Contract)
Guidewire Software —Dublin, County Dublin
- Full-time
- Google Suite
- Sales
- Presentation skills
Account Executive - SMB Denmark (Danish Speaking)
Salesforce —Dublin, County Dublin
- Full-time
- English
- Relocation assistance
- Employee discount
Field Marketing Manager
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Project management
- Organisational skills
- Annual leave
- Work from home
Account Manager - German Speaking
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Business development
- AI
- Annual leave
- Work from home
Manager, Relationship Managers (EMEA)
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- AI
- Annual leave
- Work from home
Business Development Representative (Dutch Speaker)
Workday —Dublin, County Dublin
- €36,400–€54,600 a year
- Full-time
- Sales
- Customer service
- Salesforce
Account Executive - SMB Belgium (Dutch Speaking)
Salesforce —Dublin, County Dublin
- Full-time
- English
- Relocation assistance
- Employee discount
Business Development Representative Nordics (Norwegian, Swedish or Danish)
Workday —Dublin, County Dublin
- €36,400–€54,600 a year
- Full-time
- Sales
- Customer service
- Salesforce
Responsible AI Senior Data Scientist
Workday —Dublin, County Dublin
- €80,200–€120,200 a year
- Full-time
- Azure
- Java
- Master's degree
Principal Success Manager
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- No degree
3d
Customer Success Manager - Marketing Cloud
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- English
- No degree
19h
Analytics Business Partner, Senior Lead
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- Customer service
- Salesforce
Head of Project Management
Elwood Roberts —Dublin, County Dublin
- €65,000–€95,000 a month
- Full-time
- Agile
Quick apply
Director, Product Management - Agentforce Contact Center
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- JavaScript
- No degree
Senior Success Guide - French Speaker
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- Mentoring
- AI
Senior Success Guide - Data Cloud/ Agentforce - Italian Speaking
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- Bachelor's degree
- Mentoring
Product Specialist/Solution Architect
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- Master's degree
- JavaScript
Senior Success Architect - Service Cloud
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- English
- AI

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Senior Sales Manager, Continental Europe

Intercom -
Dublin, County Dublin

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Job details

Benefits

Annual leave
Work from home

Qualifications

Sales
B2B sales
SaaS
Leadership
Communication skills

Full job description

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.

Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.

What's the opportunity?

We are looking for an experienced and ambitious Senior Sales Manager to lead our Continental Europe sales organisation. This is a critical leadership role responsible for driving revenue growth, developing high-performing sales talent, and executing our go-to-market strategy across key European markets. You will lead a team of Account Executives focused on acquiring and expanding relationships with mid-market and enterprise customers. The ideal candidate combines strong commercial leadership with operational excellence, coaching capability, and a passion for building winning sales cultures in fast-paced SaaS environments.

What will I be doing?

Lead, coach, and develop a team of Account Executives across Continental Europe
Drive consistent pipeline generation, forecast accuracy, and revenue performance
Support reps through complex commercial negotiations and multi-stakeholder sales cycles
Build a culture of accountability, performance, and continuous improvement
Partner cross-functionally with Marketing, Customer Success, Solutions Engineering, and Partnerships teams
Recruit, onboard, and develop top sales talent
Monitor key sales metrics and identify opportunities to improve execution and conversion rates
Contribute to regional go-to-market planning and execution
Ensure operational discipline across forecasting, CRM hygiene, and sales processes

What skills do I need?

Significant experience leading successful SaaS sales teams
Proven track record of delivering and exceeding revenue targets
Strong people leadership and coaching capabilities
Experience managing complex B2B sales cycles
Strong commercial acumen and forecasting discipline
Ability to operate effectively across multiple European markets and cultures
Excellent communication, stakeholder management, and leadership skills
Experience working in high-growth or scaling technology businesses is preferred

Benefits

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
MacBooks are our standard, but we also offer Windows for certain roles when needed.

Policies

Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.

Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Apply Now

Refine Your Search

process executive customer service agent jobs in dublin county dublin

Senior Sales Manager, Continental Europe

Senior Solutions Engineer

Senior People Business Partner (Fixed Term Contract)

Account Executive - SMB Denmark (Danish Speaking)

Field Marketing Manager

Account Manager - German Speaking

Manager, Relationship Managers (EMEA)

Business Development Representative (Dutch Speaker)

Account Executive - SMB Belgium (Dutch Speaking)

Business Development Representative Nordics (Norwegian, Swedish or Danish)

Responsible AI Senior Data Scientist

Principal Success Manager

Customer Success Manager - Marketing Cloud

Analytics Business Partner, Senior Lead

Head of Project Management

Director, Product Management - Agentforce Contact Center

Senior Success Guide - French Speaker

Senior Success Guide - Data Cloud/ Agentforce - Italian Speaking

Product Specialist/Solution Architect

Senior Success Architect - Service Cloud

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