Find Customer service coordinator Jobs in Dublin, D

Supply Chain Team Lead (Customer Service)
Catalyx —Dublin, County Dublin
- Full-time
- Hybrid work
- ERP systems
- Microsoft Office
- No degree
Quick apply
HR Coordinator
Sandvik —Dublin, County Dublin
- Full-time
- Hybrid work
- Human resources
- Organisational skills
- Contracts
- Annual leave
- Gym membership
3d
Facility Coordinator
OCS Group —Dublin, County Dublin
- On call
- Remote
- Microsoft Word
- Microsoft Excel
- Communication skills
Quick apply
Compliance Coordinator
Expeditors —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- Bachelor's degree
- No degree
Quick apply
11d
ECommerce Logistics & Operations Support
Luzern eCommerce Group —Dublin, County Dublin
- Hybrid work
- Microsoft Excel
- Continuous improvement
- AI
- Annual leave
- Employee assistance program
Quick apply
Training and Administration Coordinator
JLL —Dublin, County Dublin
- No degree
- Data entry
- Organisational skills
Retail Store Supervisor
Londis DCU —Glasnevin, County Dublin
- From €16.18 an hour
- Full-time
- Management
- Supervising experience
- Team management
- Employee assistance program
- Employee discount
Quick apply
5d
Receptionist/ Front of house/Bathroom & Kitchen business
Nova Bath —Dublin, County Dublin
- €35,000 a year
- Full-time
- Customer service
- Phone etiquette
- Communication skills
- Employee discount
- Sick pay
Quick apply
8d
Building Operations Coordinator
JLL —Dublin, County Dublin
- Hospitality
- Word processing
- Maintenance
In-House Pensions Coordinator
Tesco Ireland —Dún Laoghaire, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
Donor Care and Telemarketing Administrator - Temporary
Merchants Quay Ireland —Dublin, County Dublin
- €28,460–€31,700 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Digital Business Analyst
Accenture —Dublin, County Dublin
- Full-time
- AI
- Gym membership
PT Merchandiser – 20 hours per week
The Fruit People —Dublin, County Dublin
- €14.65 an hour
- Part-time
- Customer service
- No degree
- Organisational skills
Quick apply
2d
Recruiting Coordinator Apprentice - Spanish Speaking
Salesforce —Dublin, County Dublin
- Full-time
- Spanish
- Google Suite
- Customer service
Healthcare Assistant - Ashbourne, Dunshaughlin & Surrounding Areas
Irish Wheelchair Association —Ashbourne, County Meath
- €16.22–€18.03 an hour
- Part-time
- Customer service
- English
- No degree
- Annual leave
- Sick pay
Quick apply
Lettings Officer - 12 Months
Tuath Housing Association —Dublin, County Dublin
- €35,350 a year
- Full-time
- Annual leave
- Employee assistance program
Quick apply
Healthcare Assistants - North Central Dublin
Irish Wheelchair Association —Dublin, County Dublin
- €16.21–€18.03 an hour
- Full-time
- Customer service
- No degree
- Sick pay
Quick apply
Event Program Coordinator - Dublin - 9 Month FTC
Algomarketing® —Dublin, County Dublin
- €200–€275 a day
- Hybrid work
- Project management
- Bachelor's degree
- Communication skills
Quick apply
Relationship Manager/BIM Coordinator
Pinnacle Infotech —Dublin, County Dublin
- Full-time
- Sales
- Bachelor's degree
- No degree
Construction Safety Officer M/F
Renvolt Ireland —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Excel
- English

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Supply Chain Team Lead (Customer Service)

Catalyx -
Dublin, County Dublin

Quick apply

Job details

Full-time

Qualifications

SAP
Supply chain
ERP systems
Logistics
Quality management
Microsoft Office
Supply chain management
Forecasting
SAP Supply Chain Management
Freight
Business
Supply Chain Management
Communication skills

Full job description

Catalyx are seeking a Supply Chain Customer Service Team Lead to join our team and work on our customer site in Dublin.

Who We Are:

Catalyx is a machine vision and automation company that integrates technology and people to help global manufacturers and logistics companies achieve next-generation levels of quality and throughput. For over thirty years, the minds behind Catalyx have been at work maximizing operational processes across highly regulated industries by inventing new technology applications and supporting companies with technical experts. With 9 global offices, over 550 team members, and 3,000 projects under our belt (and counting), we have the capabilities and reach to solve unique process problems at scale – and the vision to keep doing what’s never been done before. For more information visit www.catalyx.ai.

Catalyx is a trusted partner in delivering world-class lifecycle services to regulated and high-risk end markets. With a relentless commitment to innovation and excellence, we partner with life science and other highly regulated organisations, to empower them to enhance efficiency, and drive success. As part of this commitment, we are continuously developing our on-site teams to support the advancement of customer operations.

Responsibilities:

Act as Team Lead for the Catalyx Customer Service Team based on the customer site.
Provide 1 to 1 engagement and monitor employee performance.
Managing the day to day activities and coordination of Customer Service Coordinators
Act as Escalation Point for any issues within the Customer Service Team.
Co-ordinate and maintain the sales order entry processing function – orders, acknowledgements, invoicing, credits etc.
Dealing with queries from Customers or Sales Team in a timely manner
Provide support to commercial Team with timely responses to enquiries
Be familiar with Products and Processes to facilitate swift responses to customer enquiries.
Participate in regular business reviews, conference calls and face to face, based on defined customer portfolios
Liaising with Distribution to ensure accuracy regarding schedule adherence
Liaising with Manufacturing to ensure accuracy regarding schedule adherence
Liaising with commercial, manufacturing finance and Financial Shared services and to ensure accuracy regarding material and customer master set ups
Maintaining accuracy on customer forecast information to support all planning activities
Maintain accurate and organized customer files for all orders, business reviews etc.
Timely preparation of weekly/monthly metrics as set out by site management
Ensure full compliance with regulatory requirements.
Ensure Quality and EHS policies and procedures are adhered to at all times
Any other duties as required from time to time by your Manager

Requirements:

Third level Diploma / Degree in business or technical field preferably Supply Chain management
Previous experience in a Customer Services role within a Pharmaceutical and Supply chain environment.
Thorough knowledge of the Logistics Supply chain management model and the ability to interact and manage freight forwarders effectively
Understanding of Forecasting and Supply and Demand Supply Chain models
Strong communication and interpersonal skills with an ability to influence in a positive manner
Excellent organisational and planning skills
Excellent understanding of ERP systems specifically SAP and MS office
Thorough knowledge of Supply chain management on execution of deliveries into Global markets
Understanding of Quality Management and compliance systems within the Pharmaceutical industry
Ability to drive manage and drive projects to completion
Ability to generate appropriate and robust business relationships with customers
Ability to influence customers where necessary and deal with difficult customer communications
Resilient profile with the ability to deliver in an ambiguous environment
Ability to engage and manage multiple stakeholders to achieve the objective
Organised with systematic approach to prioritisation
Process orientated to achieve the business objective

Why Join Catalyx?

At Catalyx we understand that our people are our greatest asset. For this reason and many others, we take care of them. The team in Catalyx benefits from a Total Rewards package. This includes great personal benefits and professional growth opportunities.

Catalyx is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all individuals are valued, respected, and supported. We do not discriminate on the basis of race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We encourage applications from all qualified candidates, regardless of background, and strive to create a welcoming environment for everyone.

At Catalyx, we are committed to attracting the best global talent. We proudly support our international employees by offering assistance with Critical Skills Visa applications for eligible candidates.

Quick apply

Refine Your Search

customer service coordinator jobs in dublin, d

Supply Chain Team Lead (Customer Service)

HR Coordinator

Facility Coordinator

Compliance Coordinator

ECommerce Logistics & Operations Support

Training and Administration Coordinator

Retail Store Supervisor

Receptionist/ Front of house/Bathroom & Kitchen business

Building Operations Coordinator

In-House Pensions Coordinator

Donor Care and Telemarketing Administrator - Temporary

Digital Business Analyst

PT Merchandiser – 20 hours per week

Recruiting Coordinator Apprentice - Spanish Speaking

Healthcare Assistant - Ashbourne, Dunshaughlin & Surrounding Areas

Lettings Officer - 12 Months

Healthcare Assistants - North Central Dublin

Event Program Coordinator - Dublin - 9 Month FTC

Relationship Manager/BIM Coordinator

Construction Safety Officer M/F

I want to receive the latest job alerts for customer service coordinator in dublin, d

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