Find Sales operations Jobs in Cork County Cork

Customer Services Manager
Nutribio —Little Island, County Cork
- Full-time
- Customer service
- ERP systems
- Manufacturing
- Wellness program
- Annual leave
Quick apply
2d
Solar Sales Executive
Clean Energy Ireland Ltd —Ballincollig, County Cork
- €36,000–€45,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
1d
General Manager
Planet Health Club —Cork, County Cork
- Full-time
- Management
- Customer service
- Leadership
Quick apply
9d
Rental Agent - Fixed-term
Sixt Rent a Car —Cork, County Cork
- €14.15 an hour
- Full-time
- Inventory control
- Sales
- English
- Annual leave
- Employee assistance program
Quick apply
2d
Applications Engineer
Convergix UK —Cork, County Cork
- Remote
- Sales
- CAD
- Engineering
Quick apply
Manager, Credit & Collections
Proofpoint —Cork, County Cork
- Full-time
- ERP systems
- Finance
- Bachelor's degree
Marketing Localisation Specialist
Proofpoint —Cork, County Cork
- Full-time
- Sales
- Project management
- Communication skills
12d
General Operators - Boning Hall
Kepak Group —Watergrasshill, County Cork
- Full-time
- Communication skills
- Gym membership
Quick apply
Supervisor, Order Management
Proofpoint —Cork, County Cork
- Full-time
- Salesforce
- Finance
- Analysis skills
Bakery Manager
Jake’s Cakes, Restaurant & Bakery —Bandon, County Cork
- From €35,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
12d
Business Development Representative
Poppulo —Cork, County Cork
- €40,000–€47,000 a year
- Research
- Business development
- Analysis skills
- Annual leave
- Bereavement leave
Quick apply
Sprinkler Design Engineer
Johnson Controls —Cork, County Cork
- Overtime
- AutoCAD
- Microsoft Office
- Organisational skills
- Annual leave
- Sick pay
Workplace Solutions - EMEA Senior Contract Specialist - Associate/VP, Cork — Share Plan Services
JPMorganChase —Cork, County Cork
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Team Member
NEXT —Cork, County Cork
- €7.91–€17.04 an hour
- Part-time
14d
General Operative - Retail
Kepak Group —Watergrasshill, County Cork
- Nights as needed
- Forklift
- Manufacturing
- Communication skills
- Annual leave
- Gym membership
Quick apply
E-Commerce Manager
Flutter Bookstore International LTD —Glanmire, County Cork
- €36,605 a year
- Full-time
- Sales
- Continuous improvement
- No degree
Quick apply
6d
Supply Chain Manager
MM Group —Cork, County Cork
- Full-time
- Microsoft Excel
- Customer service
- Analysis skills
- Free parking
Deli Assistant Manager
O Briens Service Station, Bishopstown —Bishopstown, County Cork
- €16–€17 an hour
- Full-time
- Customer service
- Supervising experience
- Food service
- Employee discount
Quick apply
7d
Shop Lead
Wurth Ireland —Cork, County Cork
- €45,200 a year
- Full-time
- Sales
- Supervising experience
- No degree
- Annual leave
- Employee assistance program
Quick apply
Customer Success Manager
Trend Micro —Cork, County Cork
- Full-time
- English
- Analysis skills
- AI

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Customer Services Manager

Nutribio
Little Island, County Cork

Quick apply

Job details

Permanent | Full-time
2 days ago

Benefits

Wellness program
Bike to work scheme
Annual leave
Flexitime
Company pension
Company events
Employee assistance program
Private medical insurance
Sick pay
On-site parking

Qualifications

Order management system
Customer service
Supply chain
ERP systems
Manufacturing
Leadership
Communication skills

Full job description

Company Overview

Co-Operative Animal Health Group operates in 40 different countries and incorporates 3 different businesses primarily between Cork and Tullow, Ireland.

Co-Operative Animal Health Ltd (CAHL) was founded in 1972 in Tullow, Co Carlow, Ireland. CAHL supplies Co-op’s, merchants and farmers with a comprehensive range of veterinary, dairy hygiene and animal nutrition products.

CAHL’s nutritional supplements range is produced at Nutribio, its manufacturing facility in Tivoli, Cork, Ireland. Nutribio’s production facility is supported by a highly qualified technical team in addition to our in-house laboratory which ensures all products are tested to the highest quality standards and offer our customers full traceability.

For over 40 years, CAHL have been the number one provider of livestock health and nutrition solutions in Ireland. We are committed to delivering solutions that improve the health and wellness of ruminants resulting in performance improvements in dairy, beef and sheep farm enterprises.

We focus on identifying key issues/problems that affect both current and potential customers and on designing solutions/programs to overcome these.

CAHL provide the complete animal husbandry solution to its customers which incorporates veterinary medicines, hygiene solutions and nutritional supplements to ensure that the animals health is always maximised while also giving the farmer a good return on investment.

Animal Health Distributors specializes in exclusive and special import services and licenses for veterinary medicine in Ireland and abroad.

Our strategy involves improving feed conversion, composition, fertility, integrity and cost.

All of our manufactured products are formulated based on the latest scientific research and in line with current EU legislation. A strict UFAS approved quality system is in place ensuring that all of our mineral supplements are in line with the premium standards that we adhere to.

Role Purpose

The Customer Services Manager is responsible for leading the customer service function to deliver an outstanding customer experience while ensuring efficient order management, communication and coordination across sales, supply chain, production, warehouse and logistics. The role is accountable for maintaining high service levels, improving processes and supporting the commercial growth of the business through exceptional customer support.

This role will be located between our two sites in Cork – Tivoli & Little Island

What do we offer you?

An opportunity to work for a growing Company that is making a real difference, where you will work with a great Team and if you are looking for a learning and development environment, we have a proven history.

A competitive package which includes 21 days Annual Leave, opportunity to join a matching PRSA Pension Scheme, Discounted Healthcare cover, Education Assistance, Death in Service cover, Christmas Vouchers , Bike to Work Scheme and paid for Company Events to mention but some of the benefits. Flexible Hours and Remote working also available subject to business and role needs.

Key Responsibilities

1. Customer Experience

Lead the customer service team to deliver a professional, responsive and customer-focused service.
Develop strong relationships with customers, distributors and key stakeholders.
Ensure customer enquiries, complaints and requests are resolved promptly and effectively.
Monitor customer satisfaction and implement continuous improvement initiatives.
Act as the escalation point for complex customer issues

2. Order Management

Ensure timely and accurate processing of customer orders.
Oversee order fulfilment from receipt through to delivery.
Work closely with Planning, Production, Purchasing and Warehouse teams to ensure customer requirements are met.
Proactively communicate delivery updates, delays and product availability.
Maintain high levels of order accuracy and service performance.

3. Commercial Support

Support the sales team by providing excellent internal customer support.
Coordinate pricing updates, product availability and promotional activities.
Assist with customer tenders, quotations and account administration.
Identify opportunities to improve customer retention and grow existing business.
Support new product launches and commercial initiatives.

4. Supply Chain & Logistics Coordination

Liaise daily with warehouse and logistics teams to optimise deliveries.
Coordinate priority orders where required.
Monitor delivery performance and carrier service levels.
Ensure customer commitments are aligned with operational capability.
Participate in Sales & Operations Planning (S&OP) activities.

5. Regulatory & Quality Compliance

Ensure customer documentation complies with company procedures and regulatory requirements.
Maintain accurate customer records and product information.
Support product recalls, withdrawals and customer communications where required.
Work closely with Quality and Regulatory teams on customer-related compliance matters.
Ensure compliance with company Quality Management System procedures.

6. Team Leadership

Develop and Coach the customer service team.
Set clear objectives and performance standards.
Conduct regular performance reviews and provide ongoing feedback.
Promote a culture of accountability, teamwork and continuous improvement.
Ensure appropriate training and succession planning.

7.Process Improvement

Review and improve customer service processes.
Drive efficiency through automation and digital systems.
Develop KPIs and dashboards to monitor performance.
Standardise procedures across the department.
Lead customer service improvement projects.

8. Data & Reporting

Produce weekly and monthly performance reports.
Monitor KPIs including:
Order accuracy
On-time in-full (OTIF) delivery
Customer response times
Complaint resolution times
Customer satisfaction
Backorder performance
Analyse trends and recommend corrective actions.

Knowledge & Experience

Experience managing a customer service team in manufacturing, veterinary, pharmaceutical, agricultural or FMCG sectors.
Understanding of ERP systems.
Knowledge of supply chain and distribution processes.
Strong commercial awareness.
Experience working in a regulated environment is desirable.
Excellent communication and stakeholder management skills.
Strong organisational and problem-solving abilities.

Job Types: Permanent, Full-time

Benefits:

Bike to work scheme
Company events
Company pension
Employee assistance program
Flexitime
On-site parking
Private medical insurance
Sick pay
Wellness program

Work authorisation:

Ireland (required)

Work Location: In person

Quick apply

Refine Your Search

sales operations jobs in cork county cork

Customer Services Manager

Solar Sales Executive

General Manager

Rental Agent - Fixed-term

Applications Engineer

Manager, Credit & Collections

Marketing Localisation Specialist

General Operators - Boning Hall

Supervisor, Order Management

Bakery Manager

Business Development Representative

Sprinkler Design Engineer

Workplace Solutions - EMEA Senior Contract Specialist - Associate/VP, Cork — Share Plan Services

Team Member

General Operative - Retail

E-Commerce Manager

Supply Chain Manager

Deli Assistant Manager

Shop Lead

Customer Success Manager

I want to receive the latest job alerts for sales operations in cork county cork

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