Find Cybersecurity engineer Jobs in Swords, D

IT Support Engineer - Level 2
PFH Technology Group —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Free parking
Quick apply
Principal Cybersecurity Data Engineer
Workday —Dublin, County Dublin
- €104,000–€156,000 a year
- Full-time
- Master's degree
- SQL
- AWS
3d
Senior Cybersecurity Engineer, Enterprise Identity
Autodesk —Dublin, County Dublin
- €57,400–€84,150 a year
- Full-time
- Azure
- Computer Science
- DevOps
3d
Data Platform Engineer - Cybersecurity
Workday —Dublin, County Dublin
- €70,200–€105,400 a year
- Full-time
- Azure
- Engineering
- AWS
4d
Network Engineer
Abbott Laboratories —Dublin, County Dublin
- Full-time
- Computer Science
- Bachelor's degree
- No degree
11d
Senior ICT Cloud & Security Engineer
PFH Technology Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
- Free parking
Quick apply
Principal Engineer (IT Automation & AI-native Transformation)
SoSafe —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Excel
- Leadership
- Communication skills
- Referral programme
Infrastructure & Cloud Operations Engineer (Daily Rate Contractor)
Arthur Cox —Dublin, County Dublin
- Overtime
- Hybrid work
- Computer Science
- Customer service
- English
Quick apply
6d
Senior Analyst, Trust and Safety
Google —Dublin, County Dublin
- €84,000–€86,000 a year
- Full-time
- Doctoral degree
- Master's degree
- SQL
4d
IT Service Engineer
Pluralsight —Dublin, County Dublin
- Full-time
- In-person
- Annual leave
3h
Linux/Embedded Firmware Engineer
Full Stack Energy —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- System design
- English
Quick apply
10d
Senior Embedded Firmware Engineer
Acre Security —Dublin, County Dublin
- Full-time
- Master's degree
- Analysis skills
- C++
Internship - IT
Abbott Laboratories —Dublin, County Dublin
- Full-time
- Engineering
- Analysis skills
- Communication skills
Digital Power Sales Engineer (V2)
Schneider Electric —Dublin, County Dublin
- Full-time
- English
- Business development
- Electrical Engineering
- Annual leave
- Employee assistance program
13d
Senior Cyber Incident Response Analyst
Integrity360 —Dublin, County Dublin
- Windows
Senior Applied Scientist, AWS Security
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Doctoral degree
- Research
- Master's degree
Electronics Technician 3 - Dublin, Ireland
M.C. Dean, Inc —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
GRC Pre-Sales Consultant / Solutions Engineer – DACH market, EMEA
Vanta —Dublin, County Dublin
- Full-time
- Azure
- Sales
- Windows
- Annual leave
Director of Software Engineering - Workplace Technology
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Azure
- Computer Science
- Java
10d
Lead, Information Security Engineer
Mastercard —Dublin, County Dublin
- Full-time
- No degree
- Communication skills
- SDLC

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IT Support Engineer - Level 2

PFH Technology Group -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking

Qualifications

Microsoft Powerpoint
Microsoft Excel
Azure
Microsoft Outlook
Japanese
Windows
Analysis skills
SharePoint
Communication skills
Active Directory
Intune

Full job description

Job Title: L1 / L2 Service Desk Technician

Location: Dublin 1, free parking

Contract Type: Permanent

Hybrid: 4 days on site, WFH on Fridays.

Working hours: 35 hours per week

Overview

We are seeking a skilled and customer-focused L1/L2 Service Desk Technician to deliver first- and second-line ICT support within an ITIL-aligned environment. This role is ideal for a proactive problem-solver with strong Microsoft 365 expertise and a passion for delivering excellent user support.

Key Responsibilities

Provide first and second line IT support, ensuring high levels of first-time resolution
Log and track incidents via the PFH client ticketing system in line with ITIL processes
Troubleshoot, resolve, and escalate technical issues as required
Own and manage problem tickets, identifying root causes and implementing fixes
Respond to and manage security alerts and incidents
Work closely with internal teams and third-party vendors to resolve issues
Maintain and update knowledge base articles, SOPs, and runbooks
Manage IT hardware and software assets
Support continuous service improvement initiatives

Essential Requirements

ITIL Foundation Certification (v4 minimum)
Strong experience in ITIL-based Service Desk environments (Incident, Problem, Change Management)
Proven troubleshooting, triage, and escalation skills
Excellent communication skills with a customer-first approach
Ability to work effectively as part of a team environment

Technical Skills & Experience

Windows 11 deployment and support
Microsoft 365 (Outlook, Teams, OneDrive, SharePoint, Word, Excel, PowerPoint)
Entra ID / Active Directory
Intune Endpoint Management and patching (incl. Azure Update Manager)
Microsoft Defender (Vulnerability Management & XDR)
Microsoft Teams & Teams Rooms
Experience managing security incidents and alerts

Desirable Certifications

Microsoft Endpoint Administrator Associate (MD-102 / MD-100)
Microsoft Security, Compliance & Identity Fundamentals (SC-900)
(Candidates working towards certification will be considered; certification must be achieved by contract start date)

Cybersecurity Awareness

Strong knowledge of:
- Phishing and social engineering risks
- Identity & Access Management (IAM)
- Multi-Factor Authentication (MFA)
- Zero Trust principles

What We’re Looking For

Strong problem-solving and analytical skills
Excellent communication and interpersonal abilities
A proactive, solutions-driven mindset
Commitment to high-quality customer service

Apply Now

If you’re passionate about IT support and want to work in a dynamic, customer-focused environment, we’d love to hear from you.

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.

We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation, race, religion, or any other legally protected status.

We are committed to ensuring that individuals with disabilities or access needs are provided with reasonable accommodation during the recruitment process, to perform essential job functions, and to access the full benefits of employment. Please contact us if you require accommodation at any stage.

IND1

Quick apply

Refine Your Search

cybersecurity engineer jobs in swords, d

IT Support Engineer - Level 2

Principal Cybersecurity Data Engineer

Senior Cybersecurity Engineer, Enterprise Identity

Data Platform Engineer - Cybersecurity

Network Engineer

Senior ICT Cloud & Security Engineer

Principal Engineer (IT Automation & AI-native Transformation)

Infrastructure & Cloud Operations Engineer (Daily Rate Contractor)

Senior Analyst, Trust and Safety

IT Service Engineer

Linux/Embedded Firmware Engineer

Senior Embedded Firmware Engineer

Internship - IT

Digital Power Sales Engineer (V2)

Senior Cyber Incident Response Analyst

Senior Applied Scientist, AWS Security

Electronics Technician 3 - Dublin, Ireland

GRC Pre-Sales Consultant / Solutions Engineer – DACH market, EMEA

Director of Software Engineering - Workplace Technology

Lead, Information Security Engineer

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