Find Engineering administrator Jobs in Santry, D

IT Support Engineer - Level 2
PFH Technology Group —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Free parking
Quick apply
Project Administrator (part-time or full-time)
Dornan —Dublin, County Dublin
- Call to connect
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11h
Proposal Coordinator-Administrator
DPS Group —Dublin, County Dublin
- Monday to Friday
4d
Electrical Engineer
Mercury Engineering —Dublin, County Dublin
- IT
- Communication skills
- Mechanical knowledge
Associate - Open Ended Fund Controllership
Kohlberg Kravis Roberts & Co. —Dublin, County Dublin
- Engineering
- Finance
- Bachelor's degree
Senior Retail Leasing Paralegal
Arthur Cox —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Communication skills
Quick apply
2d
Senior Contracts Manager
AECOM —Dublin, County Dublin
- Hybrid work
- Project management
- Contracts
International Project Compliance Manager
Designer Group —Dublin, County Dublin
- Full-time
- Organisational skills
- Communication skills
Quick apply
Graduate CSA Engineer
Mercury Engineering —Dublin, County Dublin
- Bachelor's degree
- Organisational skills
- Communication skills
Principal Cloud & Kubernetes Engineer
InterSystems —Dublin, County Dublin
- Azure
- DevOps
- AWS
5d
Lead Sales Engineering Specialist - Security
Fivetran —Dublin, County Dublin
- Full-time
- Remote
- Azure
- Java
- SQL
- Annual leave
- Sick pay
Quick apply
Commercial Manager
Mercury Engineering —Dublin, County Dublin
- No degree
- Construction experience
- Leadership
Senior Cloud & Kubernetes Engineer
InterSystems —Dublin, County Dublin
- Azure
- DevOps
- AWS
5d
Senior Engineer, Network Observability
CoreWeave Europe —Dublin, County Dublin
- On call
- Computer Science
- Bachelor's degree
- Linux
- Employee assistance program
Quick apply
Product Manager - Percona Monitoring and Management (Remote)
Percona —Dublin, County Dublin
- Full-time
- Remote
- English
- Linux
- AI
- Annual leave
2d
CSA Package Owner
PM Group —Dublin, County Dublin
- Engineering
- Project management
- Construction experience
Mechanical Construction Manager
Fohntech Group —DUBLIN 15, County Dublin
- Full-time
- Construction experience
Data Platform Engineer
Verifone —Dublin, County Dublin
- On call
- Hybrid work
- DevOps
- AWS
- Scripting
Quick apply
2h

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IT Support Engineer - Level 2

PFH Technology Group -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking

Qualifications

Microsoft Powerpoint
Microsoft Excel
Azure
Microsoft Outlook
Japanese
Windows
Analysis skills
SharePoint
Communication skills
Active Directory
Intune

Full job description

Job Title: L1 / L2 Service Desk Technician

Location: Dublin 1, free parking

Contract Type: Permanent

Hybrid: 4 days on site, WFH on Fridays.

Working hours: 35 hours per week

Overview

We are seeking a skilled and customer-focused L1/L2 Service Desk Technician to deliver first- and second-line ICT support within an ITIL-aligned environment. This role is ideal for a proactive problem-solver with strong Microsoft 365 expertise and a passion for delivering excellent user support.

Key Responsibilities

Provide first and second line IT support, ensuring high levels of first-time resolution
Log and track incidents via the PFH client ticketing system in line with ITIL processes
Troubleshoot, resolve, and escalate technical issues as required
Own and manage problem tickets, identifying root causes and implementing fixes
Respond to and manage security alerts and incidents
Work closely with internal teams and third-party vendors to resolve issues
Maintain and update knowledge base articles, SOPs, and runbooks
Manage IT hardware and software assets
Support continuous service improvement initiatives

Essential Requirements

ITIL Foundation Certification (v4 minimum)
Strong experience in ITIL-based Service Desk environments (Incident, Problem, Change Management)
Proven troubleshooting, triage, and escalation skills
Excellent communication skills with a customer-first approach
Ability to work effectively as part of a team environment

Technical Skills & Experience

Windows 11 deployment and support
Microsoft 365 (Outlook, Teams, OneDrive, SharePoint, Word, Excel, PowerPoint)
Entra ID / Active Directory
Intune Endpoint Management and patching (incl. Azure Update Manager)
Microsoft Defender (Vulnerability Management & XDR)
Microsoft Teams & Teams Rooms
Experience managing security incidents and alerts

Desirable Certifications

Microsoft Endpoint Administrator Associate (MD-102 / MD-100)
Microsoft Security, Compliance & Identity Fundamentals (SC-900)
(Candidates working towards certification will be considered; certification must be achieved by contract start date)

Cybersecurity Awareness

Strong knowledge of:
- Phishing and social engineering risks
- Identity & Access Management (IAM)
- Multi-Factor Authentication (MFA)
- Zero Trust principles

What We’re Looking For

Strong problem-solving and analytical skills
Excellent communication and interpersonal abilities
A proactive, solutions-driven mindset
Commitment to high-quality customer service

Apply Now

If you’re passionate about IT support and want to work in a dynamic, customer-focused environment, we’d love to hear from you.

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.

We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation, race, religion, or any other legally protected status.

We are committed to ensuring that individuals with disabilities or access needs are provided with reasonable accommodation during the recruitment process, to perform essential job functions, and to access the full benefits of employment. Please contact us if you require accommodation at any stage.

IND1

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Refine Your Search

engineering administrator jobs in santry, d

IT Support Engineer - Level 2

Project Administrator (part-time or full-time)

Proposal Coordinator-Administrator

Electrical Engineer

Associate - Open Ended Fund Controllership

Senior Retail Leasing Paralegal

Senior Contracts Manager

International Project Compliance Manager

Graduate CSA Engineer

Principal Cloud & Kubernetes Engineer

Lead Sales Engineering Specialist - Security

Commercial Manager

Senior Cloud & Kubernetes Engineer

Senior Engineer, Network Observability

Product Manager - Percona Monitoring and Management (Remote)

CSA Package Owner

Mechanical Construction Manager

Data Platform Engineer

I want to receive the latest job alerts for engineering administrator in santry, d

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