Find High paying Jobs in Ireland

Customer Service Assistant - Cork City
BoyleSports —Dundalk, County Louth
- Customer service
- Communication skills
Quick apply
20h
Hotel - Duty Manager
Premier Inn —Dublin, County Dublin
- Up to €17.65 an hour
- Day shift
- Hotel
- Organisational skills
- Leadership
Quick apply
22h
Customer Service Assistant - Kilkenny
BoyleSports —Ballyragget, County Kilkenny
- Customer service
- Communication skills
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20h
Customer Service Assistant - Carrick-On-Suir
BoyleSports —Carrick-on-Suir, County Tipperary
- Customer service
- Communication skills
Quick apply
2h

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Customer Service Assistant - Cork City

BoyleSports -
Dundalk, County Louth

Quick apply

Job details

20 hours ago

Qualifications

Customer service
Communication skills

Full job description

Job Title: Customer Service Assistant
Department: Retail
Reporting to: Shop Manager
Location: Cork City

Role Purpose For A Customer Service Assistant

You will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business and on occasion you may be required to manage the operations of the shop.

Key Responsibilities For A Customer Service Assistant

Assist the Shop Manager and Assistant Manager with the day to day running of the shop.
Step up and guide shop operations in the absence of the Shop and Assistant Manager including being responsible for:
- Opening and closing the shop
- Managing and guiding the shop team
- Cash management procedures
You will have the opportunity to manage on occasion which will lead to further development opportunities.
Ability to combine working in a fast-paced retail environment whilst undertaking training/on the job supports to continuously upskill and progress within the company.
Responsible for providing an outstanding customer experience for customers through a helpful, friendly and knowledgeable approach.
Accept bets as per procedure, accurately taking and processing customer bets through multiple channels which include but not limited to betting terminals and in shop transactions through the EPOS System in timely manner.
To act as a Brand Ambassador including introducing customers to the multi-channel/digital journey.
Ability to work under pressure and remaining calm whilst constantly looking for ways to improve yourself and the shop.
Keeping and maintaining shop presentation standards to a high quality throughout your working day.
Ensure that all procedures (safety, compliance and shop operations) are always followed.
Passionate about working within a team environment.
Adhere to Social Responsibility duties.

Knowledge, Skills and Experience

Essential Skills and Experience

Customer service focused
Operate with trust and integrity
Flexibility as business operates 7 days a week
Be adaptable to shop environment
Great attention to detail and strong numeracy skills
An enthusiastic people person who can work on own initiative and as part of a team
A keen interest in Sporting industry/events and being confident to build rapport and relationships with customers.
Ambitious and driven to progress within the company
To promote the company brand and be results focused
Excellent communication skills
Problem solve and think creatively
Be organised, reliable and dependable
A proven good cash handing approach

Desirable Skills and Experience

Industry/Retail experience is welcomed but not essential as full training provided to expand your knowledge base on all things sport and betting related.

BoyleSports are an equal opportunities employer, and we welcome applications from all suitably qualified persons.

Quick apply

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high paying jobs in ireland

Customer Service Assistant - Cork City

Hotel - Duty Manager

Customer Service Assistant - Kilkenny

Customer Service Assistant - Carrick-On-Suir

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