Find Client based engineering opportunities Jobs in Ringaskiddy, C

IT Support Engineer - Helpdesk
PFH Technology Group —Little Island, County Cork
- Full-time
- IT
Quick apply
Director of Project Controls - Data Centre Division
PM Group —Cork, County Cork
- Engineering
- Construction experience
- Leadership
12d
Join AECOM's growing Transportation Team in Ireland
AECOM —Cork, County Cork
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Leadership
10d
Project & Senior Project Managers
Tetra Tech —Cork, County Cork
- Hybrid work
- Oracle
- Engineering
- Project management
QA Systems & Compliance Technical Manager
PSC Biotech —Cork, County Cork
- Bachelor's degree
- No degree
- Leadership
12d
Technical Director/Manager
Sweco —Cork, County Cork
- Full-time
- Hybrid work
- Recruiting
- Leadership
- Communication skills
- Employee assistance program
- Employee discount
Senior Planning/Scheduler Manager - Energy and Infrastructure Sector
Mace —Cork, County Cork
- Full-time
- Hybrid work
- Microsoft Excel
- Engineering
- Microsoft Office
Technical Director/Manager
Sweco UK —Cork, County Cork
- Hybrid work
- Recruiting
- Leadership
- Communication skills
- Employee assistance program
- Employee discount
Project Manager
PJ Hegarty & Sons —Cork, County Cork
- Full-time
- Engineering
- Microsoft Office
- IT
Quick apply
Quality Specialist Engineer
Eurofins Ireland PSS —Ringaskiddy, County Cork
- 8 hour shift
- Engineering
- Bachelor's degree
- No degree
- Free parking
- Annual leave
Quick apply
2d
Automations and control Engineers
Glanua —Cork, County Cork
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
Quick apply
4d
Project Manager REF: 2617c
Fingleton White —Cork, County Cork
- Full-time
- Hybrid work
- Engineering
- English
- Microsoft Office
- Employee assistance program
Quick apply
Project Manager
IPS-Integrated Project Services —Cork, County Cork
- Full-time
- Engineering
- Bachelor's degree
- Manufacturing
M&E Resident Engineers
AECOM —Cork, County Cork
- Full-time
- Hybrid work
- Supervising experience
- Contracts
- Electrical Engineering
Bid Manager
Tetra Tech —Cork, County Cork
- Full-time
- Microsoft Office
- Project management
- No degree
9d
Mechanical Construction Manager
Dornan —Little Island, County Cork
- Call to connect
- HVAC
- Leadership
- Communication skills
9d
Principal / Director Software Engineer – AI Accelerators (Datacenter)
Qualcomm —Cork, County Cork
- Doctoral degree
- Computer Science
- Engineering
- Employee stock purchase plan
Senior Engineer
Sweco —Cork, County Cork
- Full-time
- Hybrid work
- AutoCAD
- CAD
- Recruiting
- Employee assistance program
- Employee discount
BIM Manager
Sisk —Cork, County Cork
- Full-time
- AutoCAD
- Microsoft Office
- Communication skills
- Annual leave
3d
Principal Engineer
Sweco —Cork, County Cork
- Full-time
- Hybrid work
- AutoCAD
- CAD
- Recruiting
- Employee assistance program
- Employee discount

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IT Support Engineer - Helpdesk

PFH Technology Group -
Little Island, County Cork

Quick apply

Job details

Full-time | Temporary

Qualifications

Japanese
IT

Full job description

IT Support Engineer Level 1

PFH Technology Group are looking for an IT Support Engineer Level 1 to join our growing team.

Role Overview:
As an IT Support Engineer Level 1 you will be the first point of contact for our clients who are
experiencing IT issues. You will be troubleshooting, logging tickets, and providing technical support
for common hardware and software problems.

Location: Little Island, Cork
Contract Length: 12 Months

Key Responsibilities:

Provide premium quality phone, email and remote support for customer servers to

diagnose and resolve technical issues

Perform basic triage to ensure that the support calls are routed to the correct resolution

group

Reassign and schedule support calls with the extended field and onsite engineering teams
Communicate with customers on a regular basis via phone and email
Scheduling service, pre-sales, projects, training and leave for all engineers
Take an active part in team conference calls
Logging calls (tickets) and keeping records of customer queries
Analysing call logs so you can spot common trends and underlying problems.
Updating helpdesk documentation so that support information is available and current for

each customer

Testing and fixing faulty equipment
PC builds and installations
Execute any activities assigned
Monitor and control any activities assigned
Communicate activities updates to Service Delivery Manager and fellow Managed Services

team members (& Project Team members when applicable)

Complete timesheets daily

Candidate Profile:

An ability to communicate verbally and via email with all customers in simple and

understanding manner

An understanding of the business impact of ICT Systems and devices
An ability to follow through and close out all issues to customers’ satisfaction
An ability to assess each user’s IT knowledge levels
Being able to work under pressure
An ability to think logically
Ability to perform service desk admin functions to a high standard
Good analytical and problem-solving skills
Good interpersonal and customer care skills
Good accurate records keeping
Willingness to learn in a fast-paced environment
Professional and flexible attitude

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of
end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise
organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support
all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services
provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a
nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices
in Dublin, Cork and Galway.

We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the
basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation,
race, religion, or any other legally protected status.
We are committed to ensuring that individuals with disabilities or access needs are provided with
reasonable accommodation during the recruitment process, to perform essential job functions, and
to access the full benefits of employment. Please contact us if you require accommodation at any
stage.

IND1

Quick apply

Refine Your Search

client based engineering opportunities jobs in ringaskiddy, c

IT Support Engineer - Helpdesk

Director of Project Controls - Data Centre Division

Join AECOM's growing Transportation Team in Ireland

Project & Senior Project Managers

QA Systems & Compliance Technical Manager

Technical Director/Manager

Senior Planning/Scheduler Manager - Energy and Infrastructure Sector

Technical Director/Manager

Project Manager

Quality Specialist Engineer

Automations and control Engineers

Project Manager REF: 2617c

Project Manager

M&E Resident Engineers

Bid Manager

Mechanical Construction Manager

Principal / Director Software Engineer – AI Accelerators (Datacenter)

Senior Engineer

BIM Manager

Principal Engineer

I want to receive the latest job alerts for client based engineering opportunities in ringaskiddy, c

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