Find Customer & consumer data Jobs in Dublin, D

Client Services - Level 1 Support
Fiserv —Dublin, County Dublin
- Weekend availability
- English
- Microsoft Office
- SQL
Graduate Marketing Technology Analyst
Colgate-Palmolive —Dublin, County Dublin
- €36,000–€37,000 a year
- Computer Science
- Engineering
- SQL
19h
Director of Repeat Revenue (Non-subscription models)
Holafly —Dublin, County Dublin
- Remote
- SQL
- Leadership
- Marketing
Bookkeeper
SOSU Cosmetics —Ashbourne, County Meath
- Full-time
- Hybrid work
- Microsoft Excel
- Communication skills
- Time management
- Employee discount
Quick apply
5h
Territory Manager - Munster
Nestlé Health Science —DUBLIN 24, County Dublin
- €47,000–€48,000 a year
- Full-time
- Sales
- Analysis skills
Finance Operations Accountant (AP + AR)
Verve —Dublin, County Dublin
- Microsoft Excel
- Customer service
- ERP systems
7d
Research Officer - FIELD2FLOUR Ireland - Wheat processing and food innovation
Teagasc —Ashtown, County Dublin
- €42,496–€80,414 a year
- Full-time
- Data analysis skills
- Research
- Bakery
14d
Enterprise Customer Success Manager - Benelux
Trustpilot —Dublin, County Dublin
- English
- Communication skills
- Marketing
- Employee assistance program
Quality Operations Officer
United Drug —Dublin, County Dublin
- Full-time
- Organisational skills
- Communication skills
- Employee assistance program
- Employee discount
Quick apply
8d
VP Global People Intelligence & Digital Transformation
Verve —Dublin, County Dublin
- Human resources
- AI
- Leadership
- Annual leave
11d
OMP Consultant
Bluecrux —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- ERP systems
- System design
Quick apply
Technology Risk and Controls Lead (Cybersecurity Governance)
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- AWS
- Analysis skills
- Bachelor's degree
Customer Success Manager - Benelux Market
Trustpilot —Dublin, County Dublin
- English
- Communication skills
- Employee assistance program
- Gym membership
7d
- Sales, Business Dev Manager - Enterprise Software
ErnieApp —DUBLIN 2, County Dublin
- Part-time
- Remote
- CRM software
- Sales
- Marketing
Business Development Executive
IRISH DISTILLERS LTD —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
- Annual leave
Quick apply
Client Manager, Dairy (SMEs and Added Value Manufacturers)
Bord Bia —Dublin, County Dublin
- €83,652–€105,542 a year
- Full-time
- Hybrid work
- Analysis skills
Quick apply
Demand Planner
Primeline Group —Ashbourne, County Meath
- Full-time
- Microsoft Excel
- Analysis skills
- No degree
Quick apply
11d
CRM Developer
Glen Dimplex Europe Holdings Ltd —Cloghran, County Dublin
- Full-time
- Azure
- Microsoft Outlook
- Computer Science
Quick apply
14d
Associate - Trading Event Control
Hard Rock Digital —Dublin, County Dublin
- Full-time
- Remote
- Analysis skills
- Communication skills
- Work from home
Quick apply
4d
Senior Product Manager, International
CarGurus —Dublin, County Dublin
- €90,000–€108,000 a year
- Analysis skills
- Product management
- Communication skills

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Client Services - Level 1 Support

Fiserv -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Jira
English
Microsoft Office
SQL
ServiceNow
Phone etiquette
Communication skills

Full job description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Client Services - Level 1 Support

What does a successful Client Services Level One Support do?
A successful Client Services Level 1 Support at Fiserv delivers reliable, timely frontline support that helps clients get back to life — not just their financial services. You’ll embody our Partner in Possibility mindset by resolving inquiries, coordinating with internal teams, and protecting client trust through clear communication and follow-through. You’ll contribute to team excellence and continuous improvement while representing the One Fiserv culture in every interaction.

What you will do:

Own client inquiries by analysing, investigating, and resolving issues through telephone, email, and internal systems
Manage and resolve a high-volume inquiry queue (typically 20–50 interactions per day) while consistently meeting SLA targets
Analyse production and statistical data to identify root causes and recommend solutions for recurring issues
Escalate critical incidents to management and coordinate with Level 2 and Level 3 teams for timely resolution
Coach and upskill peers by sharing knowledge, documenting steps, and contributing to team best practices
Educate and onboard new and existing clients on platform use and processes as needed
Support back-end administration tasks and prepare data for audits and walkthroughs
Use SQL to perform data analysis and database maintenance tasks

What you will need to have:

Exceptional written and verbal communication skills in English with strong telephone etiquette
Client-focused approach with demonstrated empathy and service orientation
Advanced analytical and logical problem-solving ability, with attention to detail
Proficiency with MS Office; working knowledge of SQL for querying and analysis
Flexibility to work alternate shifts between 8:00 AM and 6:00 PM, provide holiday and rotational weekend coverage, occasional late evenings, and travel as required

What would be great to have:

Experience in payments or fintech client support environments (OmniPay platform exposure desirable)
Familiarity with ticketing systems (ServiceNow, JIRA, or similar) and incident management processes
Experience conducting client training sessions and internal stakeholder calls
Background supporting audits and preparing reconciliations or data extracts
Certifications such as ITIL or customer service training

Thank you for considering employment with Fiserv. Please:

Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Apply Now

Refine Your Search

customer & consumer data jobs in dublin, d

Client Services - Level 1 Support

Graduate Marketing Technology Analyst

Director of Repeat Revenue (Non-subscription models)

Bookkeeper

Territory Manager - Munster

Finance Operations Accountant (AP + AR)

Research Officer - FIELD2FLOUR Ireland - Wheat processing and food innovation

Enterprise Customer Success Manager - Benelux

Quality Operations Officer

VP Global People Intelligence & Digital Transformation

OMP Consultant

Technology Risk and Controls Lead (Cybersecurity Governance)

Customer Success Manager - Benelux Market

- Sales, Business Dev Manager - Enterprise Software

Business Development Executive

Client Manager, Dairy (SMEs and Added Value Manufacturers)

Demand Planner

CRM Developer

Associate - Trading Event Control

Senior Product Manager, International

I want to receive the latest job alerts for customer & consumer data in dublin, d

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