Find Field service technician Jobs in Dublin, D

Technician II
Digital Realty —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
7d
Roadside Field Technician (E-Bike Operations)
Bleeper —Dublin, County Dublin
- €15 an hour
- Full-time
- Maintenance
- English
- Organisational skills
Quick apply
5h
Warranty Technician
ALSTOM —Dublin, County Dublin
- €55,000 a year
- No degree
- Organisational skills
- IT
- Annual leave
14h
Electrical Engineer
Integral UK —Dublin, County Dublin
- Weekend availability
- Carpentry
- Microsoft Excel
- Customer service
Quick apply
Revit Technician / BIM Designer
Jacobs —Dublin, County Dublin
- Hybrid work
- Communication skills
14d
Technical Lead
Cully Automation —Leixlip, County Kildare
- Full-time
- Project management
- No degree
- Organisational skills
- Employee assistance program
- Sick pay
Maintenance Technician
EBARA Precision Machinery Europe GmbH —Leixlip, County Kildare
- 12 hour shift
- Communication skills
Quick apply
Data Center Operations Engineer - Dublin
TikTok —Dublin, County Dublin
- On call
- Computer Science
- No degree
- Scripting
Field Operations Lead
Indra Group UK & Ireland —Dublin, County Dublin
- Weekend availability
- Hybrid work
- Microsoft Office
- Analysis skills
- Recruiting
Quick apply
Slot ATTENDANT ENGINEER
GLADIATOR GROUP —Dublin Port, County Dublin
- €34,000 a year
- Overtime
- Customer service
- Maintenance
- No experience needed
Quick apply
8h
Mechanical Technician
EBARA Precision Machinery Europe GmbH —Leixlip, County Kildare
- 12 hour shift
- Communication skills
Quick apply
Structural Designer (Technician)
Jacobs —Dublin, County Dublin
- Hybrid work
- English
- No degree
- Communication skills
Patient Care Compliance Agent
Air Liquide —Dublin, County Dublin
- Full-time
- Customer service
- Bachelor's degree
Apprentice Engineer
Linde Material Handling Ltd. —Dublin, County Dublin
- Overtime
- Forklift
- Leaving certificate
- No degree
- Annual leave
1h
Data Center Facility Manager, Operation, IT and support Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Electrical Engineering
LAME (Licensed Aircraft Maintenance Engineer) B1.3
Airbus International Services Designated Activity Company —Dublin, County Dublin
- From €40,000 a year
- Full-time
- Microsoft Excel
- Maintenance
- English
8d
Mechanical/Chemical Engineer
JLL —Dublin, County Dublin
- Engineering
- English
- Analysis skills
O&M Site Manager M/F
Renvolt Ireland —Dublin, County Dublin
- Engineering
- Maintenance
- English
Electrical Capacity Install Technician , DCEO Capacity Install
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- Microsoft Office
- AWS
3d
Data Center Facility Manager
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Electrical Engineering

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Technician II

Digital Realty -
Dublin, County Dublin

Apply Now

Job details

Full-time
7 days ago

Qualifications

Microsoft Excel
Microsoft Office
Electrical wiring
Telecommunication
Root cause analysis
Communication skills

Full job description

Your role

The Technician II is responsible for supporting Service Requests, encompassing remote hands services for customers, cross-/disconnects, and assisting in customer implementations. The primary focus is to support uninterrupted customer infrastructure operation while addressing internal requests to maintain the cleanliness, tidiness, and safety of the data center environment. This role will be required to work in night shifts.

What you'll do

Customer Support and Technical Interventions:

Provides technical customer service support and carries out operational technical interventions requested by clients.
Handles Remote Hands requests of customers according to instructions of the supervisor which includes:
o Customer equipment migration through labeling, installations, documentation, and testing
o Emergency troubleshooting and maintenance of customer infrastructure and shows leadership (reboot, reset, handle connectivity issues)
o Special maintenance requests (e.g. simple repairs, equipment exchange, technical measurements)
Ensures clients and internal teams are informed about the work progress and delivery of value-added services, including following up on customer termination requests and queries.
Monitors and documents customer services provided by external providers.

Implementation Services:

Supports migration and implementation activities under coordination of the Implementation Services team.
Responsible for setup and deinstallation of Cross Connects through cabling, installation, documentation, and testing.
Executes and drafts MOP’s, Change Requests (CR), and EOP’s when applicable.

Compliance and Administration:

Execute customer request reporting and administration in the internal system.
Ensure all work complies with relevant policies and regulations, conducting risk assessments as necessary.

Team Management and Support:

Provides leadership and supervision to Level I Technicians when requested by Site Management and as appropriate.
Demonstrates the ability to make decisions in the technical field within the guidelines provided by Site Management
Adapts a mentoring leadership style, advising, training, and guiding less experienced engineers.

What you'll need

Hard Skills:

Proven experience in ‘Telecommunications, IT or electrotechnical, Network Infrastructure environment.
Good understanding of structured network infrastructure and Industry measurement tools
Skills in optical fiber installations, wiring networks, electrical wiring, and network configurations.
Strong troubleshooting skills and RCA (Root Cause Analysis) capability
Skilled in customer communication and handling customer requests / complaints
Skilled in service-oriented software, tasks handling and administration
Knowledge of Microsoft Office and Service Management applications (e.g., Excel).

Soft Skills:

Proactive and customer-focused mindset, showing dedication to customer service and exceeding business goals.
Attention to detail and a hands-on approach to tasks, coupled with a strong drive for continuous learning and development.
Enhanced team-oriented mentality, actively contributing to team effectiveness and demonstrating adaptability and flexibility in various situations.
Effective communication skills within the team and across different levels of the organization, while exhibiting resilience and problem-solving abilities in challenging scenarios.

Apply Now

Refine Your Search

field service technician jobs in dublin, d

Technician II

Roadside Field Technician (E-Bike Operations)

Warranty Technician

Electrical Engineer

Revit Technician / BIM Designer

Technical Lead

Maintenance Technician

Data Center Operations Engineer - Dublin

Field Operations Lead

Slot ATTENDANT ENGINEER

Mechanical Technician

Structural Designer (Technician)

Patient Care Compliance Agent

Apprentice Engineer

Data Center Facility Manager, Operation, IT and support Engineering

LAME (Licensed Aircraft Maintenance Engineer) B1.3

Mechanical/Chemical Engineer

O&M Site Manager M/F

Electrical Capacity Install Technician , DCEO Capacity Install

Data Center Facility Manager

I want to receive the latest job alerts for field service technician in dublin, d

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