Find Consultant asset Jobs in Dublin 2, D

Senior French Speaking Customer Operations Agent
FNZ —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
Japanese Language Consultant
IQVIA —Dublin, County Dublin
- Full-time
- English
- Analysis skills
- Bachelor's degree
10d
Knowledge Manager (Communities & Innovation)/ Knowledge Communities Manager
Sisk —Dublin, County Dublin
- Full-time
- Project management
- Business
- Communication skills
- Annual leave
Senior D365 Business Systems Analyst
Kepak Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Management
- Agile
- Manufacturing
- Referral programme
Quick apply
Investor Diligence Specialist - 18 Month FTC
Kohlberg Kravis Roberts & Co. —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Data Strategy & Transformation Senior Manager | Data & Analytics | Technology Consulting | Advisory
PwC —Dublin, County Dublin
- Full-time
- Computer Science
- Research
- Bachelor's degree
Channel Account Manager – Ireland & Northern Ir...
Gallagher Group —Dublin, County Dublin
- Full-time
- Communication skills
Civil Engineering Apprenticeship
DAA —Dublin, County Dublin
- Full-time
- Engineering
- Maintenance
- English
Centre Manager- Blackrock Village Centre
Savills Ireland —Blackrock, County Dublin
- Weekend availability
- English
- Organisational skills
- IT
3d
Maximo Consultant
Nucleo Consulting Limited —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- SQL
- Analysis skills
Quick apply
Scheduler (Construction)
Turner & Townsend —Dublin, County Dublin
- Full-time
- Master's degree
- Bachelor's degree
- Construction experience
- Annual leave
Quick apply
AI and Digital Capability Programme Lead
Concern Worldwide —DUBLIN 2, County Dublin
- €80,184–€89,094 a year
- Full-time
- No degree
- AI
- Communication skills
Client Engagement & CRM Manager
Sia —DUBLIN 2, County Dublin
- Full-time
- English
- Analysis skills
Quick apply
Data & AI Internal Product Team – Associate Director
Grant Thornton —Dublin, County Dublin
- Full-time
- Azure
- SQL
- Project management
SAP AMS Service Delivery Manager - Technology Consulting - Advisory
PwC —Dublin, County Dublin
- Full-time
- Mentoring
- Communication skills
FS Project Manager – Associate Director - Dublin / Belfast
Grant Thornton —Dublin, County Dublin
- Full-time
- Management
- Business development
- Analysis skills
Life Actuarial Services - Senior Associate
PwC —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Senior Account Executive - AI Software Sales & professional services
MaxAccelerate —Dublin, County Dublin
- Full-time
- Remote
- Oracle
- Sales
- Salesforce
Quick apply
Consultant - Cyber Consulting Services
Waystone —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
9d
FSO Risk Consulting - Financial Services Risk Mgmt - Senior Consultant - Dublin
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
- Gym membership
11d

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Senior French Speaking Customer Operations Agent

FNZ -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

French
Microsoft Excel
Microsoft Outlook
English
Business
Communication skills

Full job description

Role Description

This role is responsible for core processing within specific functions, depending on the individual team, within the Customer Operations Functional Area, and is responsible for the quality processing for Corporate / Retail Clients on behalf of FNZ.

This means the following key requirements,

The role holder will be responsible for all aspects of day to day processing, ensuring that all processes are followed correctly and completed to a high level of quality, maintaining customer files and records, issuing quotes or payments and helping out on additional tasks outside the normal day to day work as required. High level of proficiency in both written and spoken business French is essential as well as experience in the French life insurance market
The role holder will play a lead role for service delivery to our clients based in France from their core activities, ensuring accuracy, compliance, and achievement of service standards in accordance with clients’ KPIs.

Specific Role Responsibilities

Strategy

Deliver best in class operational services to clients and internal partners.
Support operational relationships across the global business, ensuring collaborative engagement and partnering to achieve the best results and protection for clients and the business.
As an internal stakeholder drive and positively support the relationships globally to create a positive, collaborative, and engaged relationship.
Engage with external stakeholders in relation to their team’s issues, service standards, change and risk including clients, , consultants, , third parties,

Process

Ensure that completion of daily tasks are true and accurate, minimising errors with processing and quality actions,
Delivery of KPI / KRI’s in relation to customer contractual terms, taking action to prevent failure, through quality processing,
Support, contribute to, and challenge the delivery of the Operational Transformation Programme (or any other continuous improvement programme), ensuring delivering and milestone completion for the team.
Complete personal risk management, covering Control Attestation, Risk Event and Breach Reporting, ensure accurate and timely reporting, with focus on quality and prevention.
Ensure adherence of operational controls, to reduce errors and mitigate potential for fraud; and deliver reporting / evidence to the Manager and/or Senior Officers to evidence standards achieved.
Support & Drive quality of processing for handling client assets and client money within role; and deliver reporting / evidence to the Manager evidence standards achieved.

People

Maintain training requirements
Encourage a culture of collaboration, supportive challenge and discussion through openness and ethical decision making.
Be an effective communicator, ensuring that information is communicated effectively in both French and English to necessary parties and in a timely manner for purpose of rapid resolution
Ensure compliance with all mandatory training is completed in a timely fashion.
Support, implement and manage the FNZ culture, meeting the FNZ conduct standards and focus on collaboration, debate, openness, and engagement for staff.
Develop professional and technical knowledge and skills, via training & development, in order to meet Continuing Professional Development requirements.

Experience required

Required Knowledge & Skills

A degree or equivalent in business would be an advantage
Experience in French Life Insurance market
Operations experience within the Wealth Management / Insurance or pensions industry.
Experience in delivery of superior client/customer services.
Experience in standard office based applications, eg word, outlook, excel
The ability to work accurately and to deadlines.
Excellent interpersonal, communication and influencing skills.
Change management experience would be advantageous
Able to demonstrate understanding of regulations that apply within the region ie France
Ability to communicate fluently in French, both written and verbal with a wide range of FNZ clients, consultants and agents - this is essential.

About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.

We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.

We partner with the world’s leading financial institutions, with over US$2.4 trillion in assets on platform (AoP).

Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future.

Apply Now

Refine Your Search

consultant asset jobs in dublin 2, d

Senior French Speaking Customer Operations Agent

Japanese Language Consultant

Knowledge Manager (Communities & Innovation)/ Knowledge Communities Manager

Senior D365 Business Systems Analyst

Investor Diligence Specialist - 18 Month FTC

Data Strategy & Transformation Senior Manager | Data & Analytics | Technology Consulting | Advisory

Channel Account Manager – Ireland & Northern Ir...

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Centre Manager- Blackrock Village Centre

Maximo Consultant

Scheduler (Construction)

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Client Engagement & CRM Manager

Data & AI Internal Product Team – Associate Director

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FS Project Manager – Associate Director - Dublin / Belfast

Life Actuarial Services - Senior Associate

Senior Account Executive - AI Software Sales & professional services

Consultant - Cyber Consulting Services

FSO Risk Consulting - Financial Services Risk Mgmt - Senior Consultant - Dublin

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