Find Cloud systems engineer | Jobs in County Cork

German-Speaking Senior Technical Support Engineer – Elastic Cloud Storage
Dell Technologies —Cork, County Cork
- Full-time
- Customer service
- English
- Analysis skills
Software Engineer 3, Atlas Growth 2
MongoDB —Cork, County Cork
- On call
- Remote
- Azure
- Java
- AWS
Cloud Applications Developer
OpenText —Cork, County Cork
- Azure
- Computer Science
- Maintenance
Software Senior Principal Engineer - HyperScale AI Storage Systems
Dell Technologies —Cork, County Cork
- €113,900–€147,400 a year
- Full-time
- System design
- Java
- C++
10d
Software Senior Engineer - HyperScale AI Storage Systems
Dell Technologies —Cork, County Cork
- €75,820–€98,120 a year
- Full-time
- System design
- Java
- C++
10d
Senior Site Reliability Engineer
OpenText —Cork, County Cork
- On call
- Computer Science
- DevOps
- Windows
German Speaking Principal Technical Support Engineer – Elastic Cloud Storage
Dell Technologies —Cork, County Cork
- Full-time
- English
- Analysis skills
- No degree
Software Engineer 3, Query Execution
MongoDB —Cork, County Cork
- Hybrid work
- Azure
- Doctoral degree
- Computer Science
German-Speaking Technical Support Engineer (PowerScale)
Dell Technologies —Cork, County Cork
- Full-time
- Azure
- Software troubleshooting
- Customer service
Software Principal Engineer - HyperScale AI Storage Systems
Dell Technologies —Cork, County Cork
- €94,350–€122,100 a year
- Full-time
- System design
- Java
- C++
10d
Network Security (WAF) Engineer
McKesson —Cork, County Cork
- €52,500–€87,500 a year
- Azure
- AWS
- Bachelor's degree
Senior Software Engineer, Core Experiences - Cork, Ireland
Speechify —Cork, County Cork
- €30,000–€120,000 a year
- Remote
- Java
4d
Software Principal Engineer
Dell Technologies —Cork, County Cork
- Full-time
- System design
- Java
- C++
Level 1 Engineer
Ekco —Cork, County Cork
- Azure
- Computer Science
- Windows
- Annual leave
- Employee assistance program
Quick apply
Early Careers Full Stack Engineer
Apple —Cork, County Cork
- Azure
- Computer Science
- Java
Lead Site Reliability Engineer | Cork
OpenText —Cork, County Cork
- Azure
- AWS
- JavaScript
Product Support Engineer (Insider Threat Management)
Proofpoint —Cork, County Cork
- Full-time
- Computer Science
- Software troubleshooting
- Salesforce
11d
Solutions Support Engineer
Wiz, Inc. —Cork, County Cork
- Weekend availability
- Remote
- Azure
- Java
- Master's degree
Quick apply
12d
Sr. Associate Cloud Security Engineer
McKesson —Cork, County Cork
- €40,900–€68,100 a year
- Computer Science
- Windows
- Bachelor's degree
Senior AI Security Tools Automation Engineer (Senior Software Engineer)
Dell Technologies —Cork, County Cork
- Full-time
- Computer science
- Computer Science
- Windows

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German-Speaking Senior Technical Support Engineer – Elastic Cloud Storage

Dell Technologies -
Cork, County Cork

Apply Now

Job details

Full-time

Qualifications

Kubernetes
Vendor management
Customer service
CCNA
English
Analysis skills
Bachelor's degree
VMWare
Linux
Communication skills
vSphere
German

Full job description

German-Speaking Senior Technical Support Engineer – Elastic Cloud Storage

At Dell Technologies, world-class service doesn’t end when our customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – no matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we will analyze it, identify the cause, recommend a solution and document the problem.

Join us as a Senior Technical Support Engineer on our ECS team in Ireland to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Senior Technical Support Engineer, you will be truly rewarded for working with some very high-profile and strategic customers and partners globally. Join Dell Technologies and you will work in a dynamic environment with other motivated, talented individuals who inspire greatness in their teammates.

Our unique position as a technology leader ensures that you’ll always be challenged in your work and supported in reaching your most ambitious goals. The Senior Engineer position is to provide support for Dell Technologies, ECS Division. Customers represent a broad range of Enterprise, Government and Vertical markets. Support open cases through multiple channels such as phone, email and online channels. The successful candidate will have excellent customer relations, communication, problem identification, troubleshooting skills and a strong technical background in multiple areas as detailed below.

You will:

Apply advanced technical expertise using standard operating and diagnostic procedures to resolve standard to complex level issues; identify, document and escalate customer issues to senior resources.
Identify and interpret interoperability and support matrices; identify, creates and deliver timely and highly focused training programs and/or serviceability enhancements within the Field and Remote technical support departments.
Maintain a “closed-loop" communication style assuring all appropriate individuals are notified of ongoing issues and problem resolution status.
Be responsible for sharing all acquired knowledge concerning problem resolutions; lead efforts in facilitating problem re-creation and failure analysis systems level issues.
Contribute to centralized problem identification and resolution databases; may have senior-level tasks similar to Engineering for assigned product and skills and assist junior engineers on complex cases and elevated engagements.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

5+ years of relevant experience in a professional role with a Bachelor’s degree or the additional equivalent experience
Strong working knowledge of two or more of the following; VMware (vSAN, vSphere, VCF, NSX), Linux, Enterprise Networking (Dell Networking, Cisco), Backup/Archiving knowledge, Engineering-level certifications, such as: CCNA/CCIE, VCP, VCAP, RHCE
Fluency in German and English with excellent communication, interpersonal, and customer service skills.
Ability to work in a team environment and independently. Analytical ability, communication skills and detail oriented.
Vendor management skills.

Desirable Requirements

Knowledge of Kubernetes
Coding skills

Who We Are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy.

Visit our Culture Code page to learn more about how we work and lead.

Apply Now

Refine Your Search

cloud systems engineer | jobs in county cork

German-Speaking Senior Technical Support Engineer – Elastic Cloud Storage

Software Engineer 3, Atlas Growth 2

Cloud Applications Developer

Software Senior Principal Engineer - HyperScale AI Storage Systems

Software Senior Engineer - HyperScale AI Storage Systems

Senior Site Reliability Engineer

German Speaking Principal Technical Support Engineer – Elastic Cloud Storage

Software Engineer 3, Query Execution

German-Speaking Technical Support Engineer (PowerScale)

Software Principal Engineer - HyperScale AI Storage Systems

Network Security (WAF) Engineer

Senior Software Engineer, Core Experiences - Cork, Ireland

Software Principal Engineer

Level 1 Engineer

Early Careers Full Stack Engineer

Lead Site Reliability Engineer | Cork

Product Support Engineer (Insider Threat Management)

Solutions Support Engineer

Sr. Associate Cloud Security Engineer

Senior AI Security Tools Automation Engineer (Senior Software Engineer)

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