Find Systems integration engineer Jobs in Cork, C

Solutions Architect – Contact Center (Cloud & AI)
Johnson Controls —Cork, County Cork
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
Sr. IAM Engineer – SAP Security HANA
McKesson —Cork, County Cork
- €66,000–€110,000 a year
- Analysis skills
Software Engineer - Triage Intelligence and Debug Engineering
Apple —Cork, County Cork
- AI
- Python
Cloud Applications Engineer
OpenText —Cork, County Cork
- Azure
- Computer Science
- Maintenance
Business Systems Engineer (Cork)
Qumulo —Cork, County Cork
- Full-time
- Hybrid work
- Azure
- Computer Science
- Master's degree
Quick apply
Senior Site Reliability Engineer
OpenText —Cork, County Cork
- On call
- Computer Science
- DevOps
- Windows
Sr. Associate Cloud Security Engineer
McKesson —Cork, County Cork
- €40,900–€68,100 a year
- Computer Science
- Windows
- Bachelor's degree
Solutions Support Engineer
Wiz, Inc. —Cork, County Cork
- Weekend availability
- Remote
- Azure
- Java
- Master's degree
Quick apply
8d
Software Engineer Oracle / OLTP/OLAP), Software and Services
Apple —Cork, County Cork
- Oracle
- Computer Science
- Research
1d
Computer Systems Validation (CSV) Engineer
Catalyx —Cork, County Cork
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
Quick apply
Staff Software Engineer (Java)
Cloudera —Cork, County Cork
- Full-time
- Java
- SQL
- Software development
- Annual leave
Senior Hardware Design Engineer – PCB & Reference Platforms - Cork, Ireland
Qualcomm —Cork, County Cork
- Doctoral degree
- Engineering
- Master's degree
- Employee stock purchase plan
Senior Software Engineer
Analog Devices —Cork, County Cork
- Full-time
- Computer Science
- C++
- Bachelor's degree
CQV Engineers - Seniors / Leads / Managers- Opportunities 2026
PM Group —Cork, County Cork
- Engineering
- Manufacturing
- Leadership
Staff Microcontroller Sub-System Verification Engineer - Cork, Ireland
Qualcomm —Cork, County Cork
- Doctoral degree
- Engineering
- Master's degree
- Employee stock purchase plan
Software Engineer
NetApp —Cork, County Cork
- Hybrid work
- Azure
- Computer Science
- DevOps
- Annual leave
- Employee assistance program
10d
Senior Software Engineer, Forward Deployed AI Engineer
MongoDB —Cork, County Cork
- Hybrid work
- Azure
- Oracle
- Java
14d
Senior Staff Microcontroller Sub-System Design Engineer - Cork, Ireland
Qualcomm —Cork, County Cork
- Doctoral degree
- Engineering
- System design
- Employee stock purchase plan
Staff Sensor Subsystem Design Engineer - Cork, Ireland
Qualcomm —Cork, County Cork
- Doctoral degree
- Engineering
- Master's degree
- Employee stock purchase plan
Senior Cloud Applications Engineer
OpenText —Cork, County Cork
- Azure
- Computer Science
- Java

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Solutions Architect – Contact Center (Cloud & AI)

Johnson Controls -
Cork, County Cork

Apply Now

Job details

Full-time

Qualifications

Telephony
Computer Science
Engineering
Bachelor's degree
Analytics
Information Technology

Full job description

What you will do

We’re looking for a Solutions Architect to shape and evolve our global cloud contact center ecosystem.

You’ll play a key role in designing scalable, resilient, and future-ready solutions across voice, digital, and AI-driven channels. This is a highly collaborative role where you’ll work closely with business leaders, engineers, and vendors to improve customer experience and operational performance.

How you will do it

Architecture & Strategy

Design and own end-to-end architecture for our cloud contact center platform (CCaaS).
Ensure solutions are scalable, secure, and aligned with business goals.
Lead architecture reviews and guide technical decision-making.

Collaboration & Delivery

Translate business needs into practical, scalable solutions.
Partner with engineering, infrastructure, and vendors to deliver outcomes.
Support implementation planning and continuous improvements.

Innovation & Transformation

Evaluate new technologies (AI, automation, analytics, digital channels).
Identify opportunities to enhance customer and agent experience.
Contribute to the long-term roadmap and modernization strategy.

Advisory & Leadership

Act as a trusted advisor to stakeholders.
Proactively identify risks and recommend solutions.
Influence the future direction of the contact center ecosystem.

What we look for

Required

Proven track of experience in contact center solution architecture, platform design, and supporting enterprise contact center environments in multiple regions.
Hands-on experience with cloud contact center platforms (e.g. NICE – our current platform, Amazon Connect, Genesys Cloud).
Strong understanding of IVR (interactive voice response), ACD (automatic call distribution), VoIP, Omnichannel routing, and unified communications.
Experience with APIs, SIP, and integrations.
Familiarity with reporting, analytics, and workforce management tools.

Preferred

Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
Overview of cloud telephony services.
Exposure to AI, automation, or digital engagement platforms.

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

#LI-BB1

#LI-Hybrid

Apply Now

Refine Your Search

systems integration engineer jobs in cork, c

Solutions Architect – Contact Center (Cloud & AI)

Sr. IAM Engineer – SAP Security HANA

Software Engineer - Triage Intelligence and Debug Engineering

Cloud Applications Engineer

Business Systems Engineer (Cork)

Senior Site Reliability Engineer

Sr. Associate Cloud Security Engineer

Solutions Support Engineer

Software Engineer Oracle / OLTP/OLAP), Software and Services

Computer Systems Validation (CSV) Engineer

Staff Software Engineer (Java)

Senior Hardware Design Engineer – PCB & Reference Platforms - Cork, Ireland

Senior Software Engineer

CQV Engineers - Seniors / Leads / Managers- Opportunities 2026

Staff Microcontroller Sub-System Verification Engineer - Cork, Ireland

Software Engineer

Senior Software Engineer, Forward Deployed AI Engineer

Senior Staff Microcontroller Sub-System Design Engineer - Cork, Ireland

Staff Sensor Subsystem Design Engineer - Cork, Ireland

Senior Cloud Applications Engineer

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