Find Center operations engineer Jobs in Dublin, D

Technician II
Digital Realty —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
14d
Associate Business Developer , Data Center Supply Solutions EMEA, Data Centre Supply Solutions
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Organisational skills
- Contracts
13d
Staff Software Engineer
Adswizz —Dublin, County Dublin
- Full-time
- System design
- AWS
- Bachelor's degree
Network Development Engineer , OpsTech Networking Edge
Amazon Ireland Support Services Limited —Dublin, County Dublin
- Full-time
- Computer Science
- AWS
- Bachelor's degree
Staff Network Engineer
Cadence Design Systems —Dublin, County Dublin
- Full-time
- Computer Science
- System design
- Bachelor's degree
- Employee stock purchase plan
- Life insurance
Water Systems Design Engineer, DC Design Engineering
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Management
- Engineering
- System design
Software Development Engineer, Amazon Optics
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- Java
- AWS
Real Estate Development Mgr Data Center Supply Solutions (EMEA)
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- English
- AWS
- Analysis skills
Network Service Engineer
Digital Realty —Dublin, County Dublin
- Full-time
- Azure
- AWS
- No degree
WPM C4 IR Module Engineer
Intel —Leixlip, County Kildare
- €49,300–€92,600 a year
- Full-time
- Hybrid work
- Data analysis skills
- Master's degree
- SQL
- Annual leave
Staff Software Engineer
Sirius XM —Dublin, County Dublin
- Full-time
- Remote
- System design
- AWS
- Bachelor's degree
Network Dev Engineer II, AWS Border Network
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Java
Customer Support Engineer
KLA —Dublin, County Dublin
- Full-time
- Microsoft Office
- Master's degree
- Analysis skills
EMEA Data & Digital Program Manager
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- SQL
6d
AI & Intelligent Automation Consultant (Retail Banking)
NTT Ltd —Dublin, County Dublin
- Hybrid work
- Mentoring
- AI
- Leadership
Optical NDE II, Optical Long Haul Network Deployment
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Project management
- Bachelor's degree
Database Software Engineer
eBay Inc. —Dublin, County Dublin
- Full-time
- Oracle
- Computer Science
- Java
Capacity Planning Manager, CDP EMEA
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Leadership
- Analytics
Critical Infrastructure Fire Protection Engineer (Field Engineering), Data Center Engineering
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Sr Energy Procurement Manager, EMEA Energy & Water Team
Amazon Data Services Ireland Limited - A65 —Dublin, County Dublin
- Full-time
- Spanish
- Engineering
- AWS

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Technician II

Digital Realty -
Dublin, County Dublin

Apply Now

Job details

Full-time
14 days ago

Qualifications

Microsoft Excel
Microsoft Office
Electrical wiring
Telecommunication
Root cause analysis
Communication skills

Full job description

Your role

The Technician II is responsible for supporting Service Requests, encompassing remote hands services for customers, cross-/disconnects, and assisting in customer implementations. The primary focus is to support uninterrupted customer infrastructure operation while addressing internal requests to maintain the cleanliness, tidiness, and safety of the data center environment. This role will be required to work in night shifts.

What you'll do

Customer Support and Technical Interventions:

Provides technical customer service support and carries out operational technical interventions requested by clients.
Handles Remote Hands requests of customers according to instructions of the supervisor which includes:
o Customer equipment migration through labeling, installations, documentation, and testing
o Emergency troubleshooting and maintenance of customer infrastructure and shows leadership (reboot, reset, handle connectivity issues)
o Special maintenance requests (e.g. simple repairs, equipment exchange, technical measurements)
Ensures clients and internal teams are informed about the work progress and delivery of value-added services, including following up on customer termination requests and queries.
Monitors and documents customer services provided by external providers.

Implementation Services:

Supports migration and implementation activities under coordination of the Implementation Services team.
Responsible for setup and deinstallation of Cross Connects through cabling, installation, documentation, and testing.
Executes and drafts MOP’s, Change Requests (CR), and EOP’s when applicable.

Compliance and Administration:

Execute customer request reporting and administration in the internal system.
Ensure all work complies with relevant policies and regulations, conducting risk assessments as necessary.

Team Management and Support:

Provides leadership and supervision to Level I Technicians when requested by Site Management and as appropriate.
Demonstrates the ability to make decisions in the technical field within the guidelines provided by Site Management
Adapts a mentoring leadership style, advising, training, and guiding less experienced engineers.

What you'll need

Hard Skills:

Proven experience in ‘Telecommunications, IT or electrotechnical, Network Infrastructure environment.
Good understanding of structured network infrastructure and Industry measurement tools
Skills in optical fiber installations, wiring networks, electrical wiring, and network configurations.
Strong troubleshooting skills and RCA (Root Cause Analysis) capability
Skilled in customer communication and handling customer requests / complaints
Skilled in service-oriented software, tasks handling and administration
Knowledge of Microsoft Office and Service Management applications (e.g., Excel).

Soft Skills:

Proactive and customer-focused mindset, showing dedication to customer service and exceeding business goals.
Attention to detail and a hands-on approach to tasks, coupled with a strong drive for continuous learning and development.
Enhanced team-oriented mentality, actively contributing to team effectiveness and demonstrating adaptability and flexibility in various situations.
Effective communication skills within the team and across different levels of the organization, while exhibiting resilience and problem-solving abilities in challenging scenarios.

Apply Now

Refine Your Search

center operations engineer jobs in dublin, d

Technician II

Associate Business Developer , Data Center Supply Solutions EMEA, Data Centre Supply Solutions

Staff Software Engineer

Network Development Engineer , OpsTech Networking Edge

Staff Network Engineer

Water Systems Design Engineer, DC Design Engineering

Software Development Engineer, Amazon Optics

Real Estate Development Mgr Data Center Supply Solutions (EMEA)

Network Service Engineer

WPM C4 IR Module Engineer

Staff Software Engineer

Network Dev Engineer II, AWS Border Network

Customer Support Engineer

EMEA Data & Digital Program Manager

AI & Intelligent Automation Consultant (Retail Banking)

Optical NDE II, Optical Long Haul Network Deployment

Database Software Engineer

Capacity Planning Manager, CDP EMEA

Critical Infrastructure Fire Protection Engineer (Field Engineering), Data Center Engineering

Sr Energy Procurement Manager, EMEA Energy & Water Team

I want to receive the latest job alerts for center operations engineer in dublin, d

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