Find Cloud applications engineer | Jobs in Bandon, C

Level 2 Engineer
Ekco —Cork, County Cork
- Customer service
- Windows
- IT
Quick apply
Software Engineer, Platform - Cork, Ireland
Speechify —Cork, County Cork
- €30,000–€120,000 a year
- Remote
- Azure
- Doctoral degree
- AWS
1d
Software Engineer 3
MongoDB —Cork, County Cork
- Hybrid work
- Computer science
- Azure
- Java
3h
Senior Full Stack Software Engineer
Trimble —Cork, County Cork
- Full-time
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Senior Site Reliability Engineer
OpenText —Cork, County Cork
- On call
- Computer Science
- DevOps
- Windows
Senior Software Engineer, Server Networking Security (Rust)
MongoDB —Cork, County Cork
- Azure
- AWS
- Bachelor's degree
3h
Staff Engineer
MongoDB —Cork, County Cork
- On call
- Hybrid work
- Azure
- Java
- AWS
12d
IT/OT Engineer
Ekco —Cork, County Cork
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
Staff Digital Verification Engineer
onsemi —Cork, County Cork
- Full-time
- Research
- Master's degree
- Analysis skills
Staff Engineer, Observability
MongoDB —Cork, County Cork
- Azure
- AWS
Staff Software Engineer, Server Networking Security (Rust)
MongoDB —Cork, County Cork
- Azure
- Research
- AWS
3h
FY27 Intern - Software Engineering Internship 2027 - 6 months, Cork
Qualcomm —Cork, County Cork
- Computer Science
- Master's degree
- C++
Senior Software Engineer – Sensors (Cork, Ireland)
Qualcomm —Cork, County Cork
- Azure
- Doctoral degree
- Computer Science
- Employee stock purchase plan
Senior Product Security Engineer, Cloud
MongoDB —Cork, County Cork
- Hybrid work
- Azure
- Java
- AWS
3h
Sr. AI Developer
OpenText —Cork, County Cork
- Azure
- Computer Science
- DevOps
Lead Site Reliability Engineer
Tricentis —Cork, County Cork
- Full-time
- Azure
- DevOps
- AWS
9d
Senior AI Security Tools Automation Engineer (Senior Software Engineer)
Dell Technologies —Cork, County Cork
- Full-time
- Computer science
- Computer Science
- Windows
Lead Site Reliability Engineer | Cork
OpenText —Cork, County Cork
- Azure
- AWS
- JavaScript
Lead Site Reliability Engineer
OpenText —Cork, County Cork
- Weekend availability
- Computer Science
- Windows
- AWS
Senior Program Manager
Everseen —Cork, County Cork
- Full-time
- Hybrid work
- Organisational skills
- Agile
- Leadership

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Level 2 Engineer

Ekco -
Cork, County Cork

Quick apply

Job details

Qualifications

Microsoft Windows Server
Customer service
Windows
Sonicwall
Firewall
DHCP
IT support
DNS
IT
TCP/IP
Communication skills
Intune
Time management
VPN

Full job description

About Ekco

Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe!

We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients’ existing technology investments.

️ In a few words, we take businesses to the cloud and back!

We have over 1000 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Benelux, South Africa, Malaysia & Ireland.

The Role

As a Level 2 Service Desk Engineer, you will provide advanced technical support to end users across multiple client environments. You will handle escalations from Level 1 engineers, troubleshoot more complex issues, and work closely with Level 3 engineers and senior staff for problem resolution. This role requires strong communication and time management skills, a good technical expertise, and the ability to balance multiple priorities in a fast-paced MSP environment. Opportunities: Strong professional growth development opportunities to avail off for career growth. Continuous learning and participation in training program pathways and certification are available. Exposure to large variety of dynamic IT infrastructures, new technologies and services.

Key Responsibilities

Provide 2nd-line support for escalated incidents, priority incidents and service requests.
Diagnose and resolve hardware, software, security and network issues that cannot be resolved at Level 1.
Support both Windows desktop and server environments, Microsoft 365, our internal service offerings and customer business applications.
Perform user and system administration (AD, 365 Exchange, M365, Intune, backups, security tools).
Document solutions, update knowledgebase articles, and provide feedback to improve Level 1 efficiency.
Provide support for internal network, internet services and firewall gateways (VPNs, IPVSec, DHCP, DNS, VLANs).
Assist with patching, monitoring alerts, and basic firewall/switch configuration as required.
Backup troubleshooting (Veeam, Datto)
Escalate unresolved issues to Level 3 or vendor support, ensuring proper documentation.
Identify and implement process improvements, enhance service delivery offerings
Maintain effective time management and ticket handling practices and procedures
Maintain strong customer service focus when dealing directly with end users.

Requirements

2–4 years’ experience in an IT support technician role, preferably in an MSP or internal IT team.
Strong knowledge of Windows 10/11, Windows Server, Windows Server administrative tools, and Microsoft 365.
Experience with remote monitoring and management (RMM) tools.
Experience with firewall support and administration (DELL SonicWALL preferable)
Experience in backup software and configuration
Understanding of networking fundamentals (TCP/IP, DHCP, DNS, VPN).
Strong written and verbal communication skills. Excellent customer service skills.
Excellent teamwork skills and user initiative

• Innovative thinking skills and logical problem solving • Customer service focused

Relevant certifications (CompTIA+ Network+/Security+, Microsoft Associate Fundamentals, ITIL Foundation) desirable.

Quick apply

Refine Your Search

cloud applications engineer | jobs in bandon, c

Level 2 Engineer

Software Engineer, Platform - Cork, Ireland

Software Engineer 3

Senior Full Stack Software Engineer

Senior Site Reliability Engineer

Senior Software Engineer, Server Networking Security (Rust)

Staff Engineer

IT/OT Engineer

Staff Digital Verification Engineer

Staff Engineer, Observability

Staff Software Engineer, Server Networking Security (Rust)

FY27 Intern - Software Engineering Internship 2027 - 6 months, Cork

Senior Software Engineer – Sensors (Cork, Ireland)

Senior Product Security Engineer, Cloud

Sr. AI Developer

Lead Site Reliability Engineer

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Lead Site Reliability Engineer | Cork

Lead Site Reliability Engineer

Senior Program Manager

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