Find Lead technician Jobs in South Dublin, D

Senior IT Lead and Delivery Manager
Teleperformance —Dublin 07, County Dublin
- Full-time
- Azure
- Computer Science
- Master's degree
Maintenance Technician, BDS
Alexion Pharmaceuticals,Inc. —Dublin, County Dublin
- Weekend availability
- Maintenance
- Microsoft Office
- Communication skills
Building Operations Coordinator
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- Hospitality
- Word processing
- Maintenance
Quick apply
Senior Civil Structural CAD Technician
ESB —Dublin, County Dublin
- €41,000–€48,000 a year
- Full-time
- AutoCAD
- Organisational skills
- Communication skills
9d
Building Operations Coordinator
JLL —Dublin, County Dublin
- Hospitality
- Word processing
- Maintenance
Optical Assistant
NECSWS —Lucan, County Dublin
- Full-time
- No experience needed
- Communication skills
1d
Installation Technician I
AVI-SPL —Dublin, County Dublin
- Full-time
- Customer service
- Communication skills
- Employee assistance program
9d
Workshop Foreman - Sandyford
Frank Keane Volkswagen —Sandyford, County Dublin
- Team management
- Leadership
Asset Management Utilities Engineering Technician(Plumber)
DAA —Dublin, County Dublin
- Full-time
- Microsoft Office
- Plumbing
- No degree
Technical Facilities Manager
Cushman & Wakefield —DUBLIN 18, County Dublin
- Full-time
- Organisational skills
- Communication skills
Quick apply
EMEA Cabling Quality Mgr, Global Cabling Quality
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Electrical Engineering
Senior CAD Technician (Cork/ Dublin)
Jacobs —Dublin, County Dublin
- Hybrid work
- AutoCAD
- CAD
2h
Mechanical Workshop Manager
CEC —Leixlip, County Kildare
- Full-time
- CAD
- Project management
- Team management
Quick apply
19h
Civil-Structural Technologist
ESB —Dublin, County Dublin
- €49,000–€58,000 a year
- Full-time
- AutoCAD
- Engineering
- Communication skills
2d
Electrical Maintenance Technician
TCR Group —Dublin, County Dublin
- Full-time
- English
- Communication skills
- Employee assistance program
3d
Mechanical Day Technician
Veolia Energy Services Ireland Limited. —Clondalkin, County Dublin
- Full-time
- No degree
- In-person
- Mechanical knowledge
Quick apply
10d
Technical Support Representative (Maternity Cover)
AVI-SPL —Dublin, County Dublin
- Full-time
- Customer service
- Communication skills
- Time management
- Employee assistance program
10d
Accounting Technician (Part-time)
Co-operative Housing Ireland —DUBLIN 2, County Dublin
- Part-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
10d
Electrical Maintenance Technician - Evening Shift
Tayto Snacks —Ashbourne, County Meath
- Evening shift
- Microsoft Excel
- Microsoft Outlook
- Management
Quick apply
10d
Field Operations Lead
Indra Group UK & Ireland —Dublin, County Dublin
- Weekend availability
- Hybrid work
- Microsoft Office
- Analysis skills
- Recruiting
Quick apply
11d

I want to receive the latest job alerts for lead technician in south dublin, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

lead technician jobs near south dublin, d

Technologist jobs in Dublin, County Dublin

Asset Manager jobs in Dublin, County Dublin

Operations Coordinator jobs in Dublin, County Dublin

Maintenance Technician jobs in Dublin, County Dublin

Civil Technician jobs in Dublin, County Dublin

Electrical Technician jobs in Dublin, County Dublin

Installation Technician jobs in Dublin, County Dublin

Technical Support Representative jobs in Dublin, County Dublin

Quality Manager jobs in Dublin, County Dublin

CAD Technician jobs in Dublin, County Dublin

Operations Lead jobs in Dublin, County Dublin

Mechanical Technician jobs in Cork, County Cork

Mechanical Technician jobs in Swords, County Dublin

Mechanical jobs in County Cork

Quality Technician jobs in Dublin, County Dublin

Pharmacy Technician jobs in Limerick, County Limerick

Workshop Manager jobs in Kilkenny, County Kilkenny

Operations Manager jobs in Dublin, County Dublin

Maintenance Manager jobs in Cork, County Cork

Ireland It Project Manager jobs in Dublin, County Dublin

Senior IT Lead and Delivery Manager

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time

Qualifications

Jira
Azure
Computer Science
Master's degree
AWS
ServiceNow
IT
Business
Leadership
Juniper

Full job description

Overview:

Senior IT Lead and Delivery Manager

Location: Dublin, Ireland (On-site across two sites)

Salary: DOE

Reports to: Head of IT Infrastructure / Head of Service Delivery

Role Purpose

The Senior IT Lead & Client Success Manager serves as the definitive bridge between technology delivery, client satisfaction, and commercial success. This role acts as the "face of IT" on the Dublin leadership board while maintaining hands-on accountability for service delivery excellence. You will manage a complex ecosystem of global client applications and local infrastructure, ensuring that every technical initiative justifies its spend by directly supporting client retention and operational efficiency.

Key Responsibilities

1. Strategic Leadership & Commercial Stewardship

Site Representation: Act as the primary IT representative on the Dublin leadership board, driving success against stated KPIs and delivering the regional IT strategy.
P&L Ownership: Manage the regional IT OpEx and CapEx budget, linking every Euro of spend to ROI, cost-savings, or revenue-generating potential.
Client & TAM Interface: Act as the senior technical point of contact for key clients and Technical Account Managers (TAMs), positioning IT services as a value-add in pitches and renewals.

2. Operational Governance & Service Excellence

SLA/OLA Accountability: Own the end-to-end delivery of IT services, ensuring all Service Level Agreements and Operational Level Agreements are consistently met or exceeded.
Performance Reporting: Design and present QBRs to senior stakeholders, detailing system health, operational metrics, and team performance.
Change & Risk Management: Approve high-risk technical changes via the Change Advisory Board (CAB) and enforce global security, GDPR, and BCDR compliance.

3. Team Leadership & On-Call Steering

Direct People Management: Lead, mentor, and manage a team of 3 to 5 Desktop Support Technicians across both Dublin sites, overseeing their training, performance reviews, and capacity planning.
Escalation & Crisis Leadership: Serve as the ultimate point of escalation for P1/P2 incidents. During critical outages, steer the engineering team to swift resolution and manage all executive-level communications.
On-Call Rota Management: Implement and oversee a 24/7 support schedule, providing guidance and technical "steering" to the team during out-of-hours events.

4. Technical Ecosystem & Innovation

Infrastructure Management: Guarantee high availability for local networking (Fortinet and Juniper), data centers, end-user computing, and audiovisual (AV) technologies.
Application Stewardship: Oversee the performance and access management of enterprise client application suites and collaborative tools.
Continuous Improvement: Identify emerging technologies and deploy CSI frameworks to eliminate service bottlenecks and optimize operational costs.

Candidate Profile

Experience: 12+ years in high-volume IT environments, including at least 5 years in BPO or Managed Services leadership and 2-3 years of direct people management.
Framework Expertise: Certified in ITIL v4 Foundations (Managing Professional designation preferred).
Technical Savvy: Deep understanding of enterprise networking (Fortinet and Juniper), cloud (AWS/Azure), hybrid identity management (Okta/AD), and ITSM platforms like ServiceNow or Jira.
The "Bridge" Factor: Proven ability to translate complex technical issues into business-centric solutions for C-suite executives and non-technical stakeholders.
Education: Degree in IT/Computer Science, ideally supplemented by an MBA or business-centric certification.

#LI-CW1

Apply Now

Refine Your Search

lead technician jobs in south dublin, d

Senior IT Lead and Delivery Manager

Maintenance Technician, BDS

Building Operations Coordinator

Senior Civil Structural CAD Technician

Building Operations Coordinator

Optical Assistant

Installation Technician I

Workshop Foreman - Sandyford

Asset Management Utilities Engineering Technician(Plumber)

Technical Facilities Manager

EMEA Cabling Quality Mgr, Global Cabling Quality

Senior CAD Technician (Cork/ Dublin)

Mechanical Workshop Manager

Civil-Structural Technologist

Electrical Maintenance Technician

Mechanical Day Technician

Technical Support Representative (Maternity Cover)

Accounting Technician (Part-time)

Electrical Maintenance Technician - Evening Shift

Field Operations Lead

I want to receive the latest job alerts for lead technician in south dublin, d

Related Searches

Explore jobs in more locations

Role Purpose

Key Responsibilities

1. Strategic Leadership & Commercial Stewardship

2. Operational Governance & Service Excellence

3. Team Leadership & On-Call Steering

4. Technical Ecosystem & Innovation

Candidate Profile

Jobseeker tools

Employer Tools

Browse

Stay Connected