Find Direct support Jobs in County Limerick

Membership Services Team Lead- Overnight
WHOOP —Limerick, County Limerick
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Partner Development Manager
Analog Devices —Limerick, County Limerick
- Full-time
- Master's degree
- Bachelor's degree
- Business
Credit Controller
Wurth Ireland —Limerick, County Limerick
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
- Annual leave
- Employee assistance program
Quick apply
7d
Warehouse Supervisor
Wurth Ireland —Limerick, County Limerick
- Full-time
- Warehouse experience
- Annual leave
- Employee assistance program
Quick apply
7d
Construction Site Manager
Formation Homes Ireland Limited —Limerick, County Limerick
- Full-time
- Management
- Construction experience
- In-person
Quick apply
Membership Services Team Lead- Days
WHOOP —Limerick, County Limerick
- Full-time
- Organisational skills
- Communication skills
Implementation Project Manager
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2d
Senior Consultant, Client Implementation, Total Portfolio Solutions
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Head of Sales Operations
Wurth Ireland —Limerick, County Limerick
- Full-time
- Sales
- Marketing
- Analysis skills
Quick apply
14d
Associate Consultant, Client Implementation, FOS
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Creative Designer
Analog Devices —Limerick, County Limerick
- Full-time
- Microsoft Powerpoint
- AI
- Marketing
Relief Pharmacist
McCabes Pharmacy —Limerick, County Limerick
- Full-time
- Employee discount
Quick apply
Mobile Shop Assistant - Limerick and Ennis
Wurth Ireland —Limerick, County Limerick
- €36,744 a year
- Full-time
- Customer service
- Annual leave
- Employee assistance program
Quick apply
Regulatory Reporting Officer
Apex Group —Limerick, County Limerick
- Full-time
- English
- Analysis skills
- Accounting
Lead Warehouse Associate
Regeneron —County Limerick
- €18.54–€28.99 an hour
- Forklift
- Leaving certificate
- No degree
- Annual leave
3h
Senior Counsel, Employment and Labor
Analog Devices —Limerick, County Limerick
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Temp EHS specialist
Regeneron —County Limerick
- Bachelor's degree
- Communication skills
- Annual leave
Embedded Systems Engineer
Analog Devices —Limerick, County Limerick
- Day shift
- Master's degree
- Bachelor's degree
- Scripting
Occupational Therapist
The Rehab Group —Limerick, County Limerick
- €6,504 a month
- Part-time
- English
- Annual leave
- Employee assistance program
Quick apply
Project Controls Manager
Atlantic Projects Company Limited —Limerick, County Limerick
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- Microsoft Office
- Annual leave
Quick apply

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Membership Services Team Lead- Overnight

WHOOP -
Limerick, County Limerick

Apply Now

Job details

Full-time

Qualifications

Organisational skills
Communication skills

Full job description

At WHOOP, we're on a mission to unlock human performance. We empower our members to perform at a higher level through a deeper understanding of their bodies and daily lives.

WHOOP is seeking a Team Manager for our overnight team, someone with a passion for leadership who will support and inspire our Membership Services Representatives (MSRs) as well as support the wider leadership team. Our Membership Services team is a group of professionals who love supporting communities and thrive on uncovering root causes to solve member challenges.

In this leadership role, you will support teams in both Ireland and the U.S. who handle a variety of support needs, including app-related issues, hardware troubleshooting for the WHOOP strap, analytical questions about user data, and membership or billing inquiries. We’re looking for a highly motivated individual who is passionate about delivering an exceptional member experience and coaching others to do the same. A strong aptitude for leading, developing, and driving a team toward success is essential.

Reporting to the Operations Manager or Team Manager II, you will provide hands-on leadership and supervision within the Operations team, ensuring your team consistently meets and exceeds service delivery targets while delivering first-class support to our members.

This is a Hybrid role based in our Limerick office in Ireland. You may work remotely one day per week, with the remainder of your schedule spent onsite.

RESPONSIBILITIES:

Manage a team of 10–15 Membership Services Representatives with varying schedules.
Identify training and development opportunities and partner with L&T, QS, and Content teams to implement targeted development plans and resources.
Conduct regular 1:1s, team meetings, and coaching sessions in line with established standards.
Build, develop, and lead a high-performing team that meets or exceeds defined performance goals and KPIs.
Engage and develop direct reports by fostering an open, collaborative environment, providing individualized coaching and growth plans, and driving needs-based initiatives through effective communication, feedback, and best-practice sharing.
Manage HR-related issues appropriately and in accordance with company guidelines.
Conduct regular shadowing sessions with the team to ensure quality, consistency, and efficiency.
Review emails and escalated member issues within an acceptable time frame & interact directly with members when necessary.
Follow company guidelines while thinking quickly and creatively to offer solutions that meet member needs.
Stay on top of all administrative responsibilities, ensuring accurate, timely completion of required workflows, reporting, documentation, and internal updates.
Maintain in-depth knowledge of processes and procedures, supporting team questions and providing approvals as needed.
Create and maintain a positive, inclusive, and motivating team culture.
Leverage AI-driven tools and insights to improve team efficiency, enhance member experience, and support data-informed coaching and decision-making.
Support cross-functional and department-wide projects by providing team insights, executing operational tasks, and helping drive successful implementation.

QUALIFICATIONS

Previous Team Leader or Manager experience in a contact centre environment is strongly preferred.
Passion for leading, coaching, and developing others.
Excellent written and verbal communication skills.
Positive attitude and high-energy performer with a solutions-oriented mindset.
Ability to thrive in a dynamic, fast-paced startup environment.
Ability to leverage multiple applications, systems, and tools effectively.
Strong planning and organisational skills, with the ability to work under pressure, remain calm, communicate clearly, and prioritise workload to meet deadlines.
Proven track record of analysing information, troubleshooting issues, and resolving problems effectively.
Demonstrated ability to lead by example, acting as a role model for time, attendance, professionalism, and overall team standards.
Strong commitment to maintaining confidentiality and handling sensitive information with discretion and integrity.
Must be eligible to live and work in Ireland.
Must be available to work at our Limerick office 4 days per week.
Flexibility to work flexible shifts across a Monday–Sunday overnight schedule between 7:00 pm and 8:00 am.

Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.

WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.

At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.

In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.

These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Apply Now

Refine Your Search

direct support jobs in county limerick

Membership Services Team Lead- Overnight

Partner Development Manager

Credit Controller

Warehouse Supervisor

Construction Site Manager

Membership Services Team Lead- Days

Implementation Project Manager

Senior Consultant, Client Implementation, Total Portfolio Solutions

Head of Sales Operations

Associate Consultant, Client Implementation, FOS

Senior Creative Designer

Relief Pharmacist

Mobile Shop Assistant - Limerick and Ennis

Regulatory Reporting Officer

Lead Warehouse Associate

Senior Counsel, Employment and Labor

Temp EHS specialist

Embedded Systems Engineer

Occupational Therapist

Project Controls Manager

I want to receive the latest job alerts for direct support in county limerick

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