Find Engineer ii, aws database migration service Jobs in Dublin, D

Technician II
Digital Realty —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
Software Development Engineer II, Transactional Data Storage
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- AWS
- Bachelor's degree
FPGA Verification Engineer II
Microchip Technology —Dublin, County Dublin
- Full-time
- Master's degree
- C++
- Communication skills
14d
Software Developer Engineer, L7 Platform - AWS Load Balancing
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- AWS
- Bachelor's degree
Network Dev Engineer II, ONE Access Engineering (LAN)
Amazon Ireland Support Services Limited —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- AWS
Systems Analyst - Investment Management Platform, Charles River Development, Officer
State Street —Dublin, County Dublin
- Full-time
- Azure
- Oracle
- Computer Science
1d
Software Development Engineer II, Aurora Control Plane Developer Experience
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Computer Science
- AWS
Senior Data Engineer
Version 1 —Dublin, County Dublin
- €65,000–€75,000 a year
- Hybrid work
- Azure
- Oracle
- Computer Science
- Employee assistance program
- Employee discount
Quick apply
Data Center Critical Facilities Engineer II
Equinix —Dublin, County Dublin
- Full-time
- No degree
- In-person
Software Developer Engineer, L7 Tardigrade Sonar - AWS Load Balancing
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- AWS
- Bachelor's degree
13d
Technical Systems Engineer – Investment Management Platform, Charles River Development, Assistant Vice President
State Street —Dublin, County Dublin
- Full-time
- Azure
- Oracle
- Computer Science
1d
Controls Engineer, Controls Engineer
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
SIM Engineer II
Cubic³ —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- Java
- SQL
Associate TSE II
MongoDB —Dublin, County Dublin
- Azure
- Windows
- Java
Software Development Engineer, RDS SQL Server
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- AWS
- Bachelor's degree
1d
Software Eng II
Sony Interactive Entertainment —Dublin, County Dublin
- €69,500–€104,300 a year
- Hybrid work
- Computer Science
- Windows
- Master's degree
- Wellness program
- Annual leave
9d
System Development Engineer II, Enterprise Productivity MailBoxCore Team
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- DevOps
- Java
Engineer II, Field Service
ASM International —Lucan, County Dublin
- Full-time
- Engineering
- Maintenance
- Master's degree
Sr. Software Development Engineer, AWS DMS
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Oracle
- Computer Science
- Java
SoC Validation/FPGA Engineer (Senior Engineer II)
Microchip Technology —Dublin, County Dublin
- Full-time
- C++
- Bachelor's degree
- AI

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Technician II

Digital Realty -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Microsoft Excel
Microsoft Office
Electrical wiring
Telecommunication
Root cause analysis
Communication skills

Full job description

Your role

The Technician II is responsible for supporting Service Requests, encompassing remote hands services for customers, cross-/disconnects, and assisting in customer implementations. The primary focus is to support uninterrupted customer infrastructure operation while addressing internal requests to maintain the cleanliness, tidiness, and safety of the data center environment. This role will be required to work in night shifts.

What you'll do

Customer Support and Technical Interventions:

Provides technical customer service support and carries out operational technical interventions requested by clients.
Handles Remote Hands requests of customers according to instructions of the supervisor which includes:
o Customer equipment migration through labeling, installations, documentation, and testing
o Emergency troubleshooting and maintenance of customer infrastructure and shows leadership (reboot, reset, handle connectivity issues)
o Special maintenance requests (e.g. simple repairs, equipment exchange, technical measurements)
Ensures clients and internal teams are informed about the work progress and delivery of value-added services, including following up on customer termination requests and queries.
Monitors and documents customer services provided by external providers.

Implementation Services:

Supports migration and implementation activities under coordination of the Implementation Services team.
Responsible for setup and deinstallation of Cross Connects through cabling, installation, documentation, and testing.
Executes and drafts MOP’s, Change Requests (CR), and EOP’s when applicable.

Compliance and Administration:

Execute customer request reporting and administration in the internal system.
Ensure all work complies with relevant policies and regulations, conducting risk assessments as necessary.

Team Management and Support:

Provides leadership and supervision to Level I Technicians when requested by Site Management and as appropriate.
Demonstrates the ability to make decisions in the technical field within the guidelines provided by Site Management
Adapts a mentoring leadership style, advising, training, and guiding less experienced engineers.

What you'll need

Hard Skills:

Proven experience in ‘Telecommunications, IT or electrotechnical, Network Infrastructure environment.
Good understanding of structured network infrastructure and Industry measurement tools
Skills in optical fiber installations, wiring networks, electrical wiring, and network configurations.
Strong troubleshooting skills and RCA (Root Cause Analysis) capability
Skilled in customer communication and handling customer requests / complaints
Skilled in service-oriented software, tasks handling and administration
Knowledge of Microsoft Office and Service Management applications (e.g., Excel).

Soft Skills:

Proactive and customer-focused mindset, showing dedication to customer service and exceeding business goals.
Attention to detail and a hands-on approach to tasks, coupled with a strong drive for continuous learning and development.
Enhanced team-oriented mentality, actively contributing to team effectiveness and demonstrating adaptability and flexibility in various situations.
Effective communication skills within the team and across different levels of the organization, while exhibiting resilience and problem-solving abilities in challenging scenarios.

Apply Now

Refine Your Search

engineer ii, aws database migration service jobs in dublin, d

Technician II

Software Development Engineer II, Transactional Data Storage

FPGA Verification Engineer II

Software Developer Engineer, L7 Platform - AWS Load Balancing

Network Dev Engineer II, ONE Access Engineering (LAN)

Systems Analyst - Investment Management Platform, Charles River Development, Officer

Software Development Engineer II, Aurora Control Plane Developer Experience

Senior Data Engineer

Data Center Critical Facilities Engineer II

Software Developer Engineer, L7 Tardigrade Sonar - AWS Load Balancing

Technical Systems Engineer – Investment Management Platform, Charles River Development, Assistant Vice President

Controls Engineer, Controls Engineer

SIM Engineer II

Associate TSE II

Software Development Engineer, RDS SQL Server

Software Eng II

System Development Engineer II, Enterprise Productivity MailBoxCore Team

Engineer II, Field Service

Sr. Software Development Engineer, AWS DMS

SoC Validation/FPGA Engineer (Senior Engineer II)

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