Find Documentation platform engineer Jobs in Dublin, D

Technical Support Engineer 3, Premier - EMEA
Datadog —Dublin, County Dublin
- Weekend availability
- Linux
- Employee stock purchase plan
Quick apply
Associate Systems Administrator
CarGurus —Dublin, County Dublin
- €38,000–€48,000 a year
- On call
- Communication skills
Technical Support Engineer
Salesforce —Dublin, County Dublin
- Full-time
- SQL
- JavaScript
- Scripting
Hardware Solutions Engineer
AMAX —Dublin, County Dublin
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Quick apply
Programme Manager
PFH Technology Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Project management
- Organisational skills
- Communication skills
Quick apply
4d
Business Analyst - Data Governance
Elwood Roberts —Dublin, County Dublin
- €350–€375 a day
- Full-time
- SQL
- Analysis skills
- Bachelor's degree
Quick apply
13d
Applications Engineer
CEL - Critical Power —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Technical Support Engineer
Kota —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- SQL
- No degree
- Annual leave
- Data Engineer/Analytics Engineer
ErnieApp —DUBLIN 2, County Dublin
- Full-time
- SQL
- AWS
- Analysis skills
Graduate/Junior Mechanical Engineer
Quinn Downes Group —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Employee assistance program
- Gym membership
Quick apply
13d
Database Platform Engineer - Data License Plus
Bloomberg —Dublin, County Dublin
- Oracle
- SQL
- Linux
Staff Product Designer - Design Systems - 100% Remote - EMEA
Hostaway —Dublin, County Dublin
- Full-time
- Remote
- Research
- Bachelor's degree
- JavaScript
- Annual leave
- Work from home
Quick apply
Lead AI Platform Engineer
Mastercard —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- DevOps
4h
Senior Engineer QA, PC Apps
Dolby —Dublin, County Dublin
- Windows
- Scripting
- AI
Senior DevOps Engineer
Xelure Technologies —Dublin, County Dublin
- Full-time
- Remote
- DevOps
- English
- Scripting
Quick apply
Admin Support
Elwood Roberts —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Automation Engineer
NeoDyne —Dublin, County Dublin
- Overtime
- Customer service
- No degree
- Manufacturing
Quick apply
People Technology Integration Engineer (Workday)
PlayStation Global —Dublin, County Dublin
- €57,900–€86,900 a year
- Agile
- Communication skills
Quick apply
AI Engineer @ The Dock
Accenture —DUBLIN 2, County Dublin
- €40,000 a year
- Full-time
- Azure
- Computer Science
- Software troubleshooting
- Gym membership
Quick apply
PMO Administrator
CEL - Critical Power —Dublin, County Dublin
- Full-time
- ERP systems
- Bachelor's degree
- SharePoint
Quick apply

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Technical Support Engineer 3, Premier - EMEA

Datadog -
Dublin, County Dublin

Quick apply

Job details

Benefits

Employee stock purchase plan

Qualifications

Linux
SaaS

Full job description

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. Premier Support Engineers (PSEs) are primarily focused on assisting prospects and customers with any technical questions about Datadog. PSEs engage with Datadog's Premier Customers via standard technical support channels, but are also involved with cadence calls, demos/presentations, conferences, and various side projects. You will work directly with Datadog's Premier Customer base, and will be immersed in a fast-paced environment where you will be challenged, but will also immediately witness your contributions to Datadog and to our customers.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You'll Do:

Respond to client requests (phone / chat / tickets) on our fast paced team while continuing to educate our clients on the use of the platform
Develop relationships with our Premier Customers, working hand-in-hand to truly know their distinct environment
Reproduce issues and dive into the 600+ integrations that Datadog works with
Build out documentation and knowledge based articles for a variety of technology
Drive product conversations based on needs and problems learned during client interactions
Participate in routine health check meetings with Premier Customers
Work from a Datadog office 3 - 5 days per week

Who You Are:

Experienced in multi-channel technical support at a SaaS company (5+ years of related experience)
A tinkerer with some programming experience and a basic knowledge of Linux
Self-motivated, detail-attentive, and have a desire for continuous learning
A critical thinker who defaults to a client-centric approach
A decision maker but know when the decision should be escalated
Have been in a Premium/Enterprise technical support role previously
Knowledgeable of current infrastructure and monitoring solutions and technologies
Able to work a rotating schedule that requires weekend availability

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

Best-in-breed onboarding
Generous global benefits
Intra-departmental mentor and buddy program for in-house networking
New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
Continuous professional development, product training, and career pathing
An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

About Datadog:

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.

Privacy and AI Guidelines:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

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Refine Your Search

documentation platform engineer jobs in dublin, d

Technical Support Engineer 3, Premier - EMEA

Associate Systems Administrator

Technical Support Engineer

Hardware Solutions Engineer

Programme Manager

Business Analyst - Data Governance

Applications Engineer

Technical Support Engineer

- Data Engineer/Analytics Engineer

Graduate/Junior Mechanical Engineer

Database Platform Engineer - Data License Plus

Staff Product Designer - Design Systems - 100% Remote - EMEA

Lead AI Platform Engineer

Senior Engineer QA, PC Apps

Senior DevOps Engineer

Admin Support

Automation Engineer

People Technology Integration Engineer (Workday)

AI Engineer @ The Dock

PMO Administrator

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