Find And functional analyst Jobs in Dublin, D

Systems & Infrastructure Analyst
eBay Inc. —Dublin, County Dublin
- Full-time
- Remote
- Customer service
- Project management
- AI
Solutions Analyst III
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Analysis skills
- Agile
- Communication skills
GCM Operations Analyst
AIG Europe (Services) Limited (Ireland Branch) —DUBLIN 1, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
7d
Asset & Wealth Management, Business Controls, Analyst/Associate, Dublin
Goldman Sachs —Dublin, County Dublin
- Full-time
- Finance
- Organisational skills
- In-person
- Employee assistance program
Information Technology Cross-Function Vice President
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- €72,000–€134,000 a year
- Hybrid work
- Computer Science
- SQL
- Analysis skills
- Annual leave
Senior Manager - Data Analyst
Elwood Roberts —Dublin, County Dublin
- €600–€675 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Analyst, Global Procurement Reporting & Analytics
West Pharmaceutical Services —Dublin, County Dublin
- €48,312–€61,488 a year
- Microsoft Excel
- Data analysis skills
- Analysis skills
Regulatory Response Analyst, Malay - Trust & Safety
TikTok —Dublin, County Dublin
- Weekend availability
- Management
- English
- Project management
Principal Data Analyst
Optum —Dublin, County Dublin
- Full-time
- Data analysis skills
- SQL
- Presentation skills
Business Analyst (Credit & Capital Intelligence)
ING —Dublin, County Dublin
- Hybrid work
- Continuous improvement
- Agile
- AI
- Annual leave
Senior IT Business Analyst – Record to Report
Aptiv plc —Dublin, County Dublin
- Oracle
- Computer Science
- Master's degree
- Gym membership
Pricing Sophistication Analyst
AXA —DUBLIN 1, County Dublin
- Azure
- Computer Science
- Engineering
Data Center Operative - Failure Analyst
Elwood Roberts —Dublin, County Dublin
- Full-time
- Inventory control
- Computer networking
- IT
Quick apply
7d
Commercial Strategy & Data Analyst
Smartbox Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Sales
- Data analysis skills
- SQL
Quick apply
PMO & Automation Analyst - Technology (IT PMO)
Vodafone —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
UKI Technology Consulting - Technical Analyst, Senior Consultant
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Recruiting
- Software development
- Gym membership
Marketing and Customer Insight Analyst
Three Rock Group —Sandyford, County Dublin
- Full-time
- Hybrid work
- SQL
- Analysis skills
- AI
Quick apply
12d
UKI Technology Consulting - Business Analyst, Senior Consultant
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Oracle
- Master's degree
- Business development
- Gym membership
UKI Business Consulting - Digital Op Model/Process Improvement and Business Analyst, SC
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Azure
- Master's degree
- Recruiting
- Gym membership
Planning Master Data Analyst (12 month FTC)
Viatris —Northern Cross, County Dublin
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree

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Systems & Infrastructure Analyst

eBay Inc. -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Customer service
Project management
Telecommunication
AI
Communication skills

Full job description

JOB DESCRIPTION

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role

The Customer Service Technology (CSTech) team is responsible for the engineering, technology planning, and programs that power eBay’s customer service experience. From customer-facing support capabilities to the tools used by service agents and the infrastructure that enables those experiences, the team helps ensure eBay’s service technology continues to support customers and business needs globally.

As a Contact Centre Systems & Infrastructure Analyst you will serve as a key technical and operational partner across the Customer Service Technology organization. Working closely with Engineering, Product, Corporate Services, Information Security, and shared-service teams, you will help plan, coordinate, and deliver technology initiatives that support customer service platforms, infrastructure, and connectivity across in-house, outsourced, and work-from-home environments. This hybrid role is based in Dublin and reports within the Customer Service Technology organization.

What you will accomplish

Partner with technology, operations, and business teams to support the planning, coordination, and delivery of customer service technology initiatives across platforms, infrastructure, and connectivity.
Translate business requirements into practical technical solutions by identifying dependencies, assessing risks, and supporting infrastructure and application strategy.
Lead or support end-to-end project delivery, coordinating cross functional teams from planning and development through testing, implementation, and post-launch activities.
Improve operational resilience by partnering with networking, infrastructure, and security teams to support connectivity, operational readiness, post-incident reviews, and continuous improvement.
Manage project priorities, vendor relationships, budgets, purchase orders, and invoice reconciliation while tracking progress against program objectives.
Facilitate planning sessions, workshops, and stakeholder alignment meetings, providing clear communication on project status, risks, and outcomes to technical teams and leadership.
Build positive relationships across global teams, vendors, and outsourced support organizations to deliver reliable customer service technology solutions.

What you will bring

Experience in technical architecture, business systems analysis, and project management across the technology delivery lifecycle.
Ability to identify technical dependencies, assess operational impacts, and deliver complex technology initiatives across multiple functions including infrastructure, networking, security, telecommunications, and engineering teams.
Experience supporting customer service technologies or contact center environments, with an understanding of platform operations and infrastructure dependencies.
Good communication and partner management skills, with the ability to explain technical concepts clearly and form effective relationships across global teams.
Experience managing projects in ambiguous environments, balancing operational detail with broader business objectives while driving delivery and accountability.
Experience with infrastructure strategy, operational resilience, outsourced partner environments, executive stakeholder communication, and workshop facilitation is preferred. This is a hybrid role based in Dublin, requiring regular in-office collaboration aligned with business needs.

Additional Details

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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and functional analyst jobs in dublin, d

Systems & Infrastructure Analyst

Solutions Analyst III

GCM Operations Analyst

Asset & Wealth Management, Business Controls, Analyst/Associate, Dublin

Information Technology Cross-Function Vice President

Senior Manager - Data Analyst

Analyst, Global Procurement Reporting & Analytics

Regulatory Response Analyst, Malay - Trust & Safety

Principal Data Analyst

Business Analyst (Credit & Capital Intelligence)

Senior IT Business Analyst – Record to Report

Pricing Sophistication Analyst

Data Center Operative - Failure Analyst

Commercial Strategy & Data Analyst

PMO & Automation Analyst - Technology (IT PMO)

UKI Technology Consulting - Technical Analyst, Senior Consultant

Marketing and Customer Insight Analyst

UKI Technology Consulting - Business Analyst, Senior Consultant

UKI Business Consulting - Digital Op Model/Process Improvement and Business Analyst, SC

Planning Master Data Analyst (12 month FTC)

I want to receive the latest job alerts for and functional analyst in dublin, d

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