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Retail Customer Assistant - Nights
Coastline Gaming —Salthill, County Galway
- Part-time
- Hospitality
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Retail Customer Assistant - Nights

Coastline Gaming -
Salthill, County Galway

Quick apply

Job details

Part-time
2 days ago

Qualifications

Hospitality

Full job description

Retail Customer Assistant - Nights

Location: Salthill, Galway| Job Type:Part-Time, 24 hours, 3 nights per week, 11:00pm - 7:00am | On-Site

Who We Are

Caesars Palace, is a cornerstone of the local entertainment scene. As a key brand within the Coastline Gaming family, we are dedicated to creating unforgettable customer experiences in a vibrant and welcoming environment. For over 40 years, Coastline Gaming has operated premier land-based casinos and our rapidly growing online brands. We are a multi-channel, customer-obsessed company committed to delivering world-class entertainment to our players.

The Role

As a Customer Assistant, you'll be the face of the venue the first person customers see and the one they come to with questions. You'll support cash transactions, keep the floor looking its best, and make sure every visitor feels welcome and looked after.

This is a people-first role. If you naturally make others feel at ease, you're calm under pressure, and you take pride in doing things properly you'll fit right in.

Hours of work are 11pm 7am including weekends.

Key Responsibilities

Deliver standout customer service welcome every guest, answer questions, and make people feel at home

Manage cash transactions handle payouts, floats, and all cash operations with speed and accuracy

Support promotions let customers know about current offers, events, and our Vantage Club loyalty programme

Keep the venue looking its best maintain high standards of cleanliness and presentation across the floor, supporting with cleaning procedures as required

Assist with opening and closing procedures as part of the shift team

What We're Looking For

At least 1 year's experience in retail, hospitality, or customer-facing roles (direct gaming experience is not required we'll teach you the industry)

Cash handling confidence you've worked a till, handled floats, or managed transactions before

A genuine people person warm, approachable, and comfortable engaging with a wide range of customers

Reliable and team-oriented you show up, you support your colleagues, and you take pride in your work

Good attention to detail particularly with cash and compliance

You must be 18 or over to apply.

What We Offer

Full training provided we'll teach you everything you need to know about the gaming industry

Real career progression many of our Supervisors and Managers started as Customer Assistants. Coastline promotes from within

Stable, established employer & growing 40+ years in the industry, nine venues, multiple online brands, and still expanding. Your career grows with us

How to Apply

Apply directly here!

Quick apply

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