Find Escalation specialist Jobs in Dublin, D

Specialist I, Investor Services AML FTC
SEI Investments —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- English
- Administrative experience
Customer Account Specialist, Customer Operations
Analog Devices —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Presentation skills
Site Logistics Operations Specialist
Meta —Clonee, County Meath
- Microsoft Excel
- Oracle
- Bachelor's degree
GreyMatter Specialist
ReliaQuest, LLC. —Dublin, County Dublin
- English
- Windows
- Bachelor's degree
Human Capital Operations Specialist - 18 Month Contract
Kohlberg Kravis Roberts & Co. —Dublin, County Dublin
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
Specialist, Digital Operations
StoneX Group —Dublin, County Dublin
- Microsoft Excel
- Finance
- Bachelor's degree
5d
Compliance Officer
TMF Group —Dublin, County Dublin
- Full-time
- Communication skills
Senior Mobility Specialist
Mercury Engineering —Dublin, County Dublin
- Hybrid work
- Microsoft Office
- Supervising experience
- Bachelor's degree
13d
Senior Specialist, Client Operations
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Communication skills
- Time management
Quality & Training Specialist - Dutch Speaker, Video Safety Operations (Dublin)
TikTok —Dublin, County Dublin
- Weekend availability
- English
- AI
- Communication skills
10d
Quality & Training Specialist - German Speaker, Video Safety Operations (Dublin)
TikTok —Dublin, County Dublin
- Weekend availability
- English
- AI
- Communication skills
9d
Quality & Training Specialist - Live and Monetization - Dublin - Dutch Speaker
TikTok —Dublin, County Dublin
- Weekend availability
- English
- AI
- Communication skills
8d
Technical Docucare Associate
Xerox —Dublin, County Dublin
- IT
- In-person
- Leadership
10d
Quality & Training Specialist - Video Safety Operations - Dublin - Hebrew Speaker
TikTok —Dublin, County Dublin
- Weekend availability
- English
- AI
- Communication skills
10d
Renewals Manager/ ServiceNow
Exclusive Networks —DUBLIN 24, County Dublin
- Full-time
- Hybrid work
- Sales
- Business
- Leadership
10d
Billing Account Client Support Specialist
PrepayPower —Dublin, County Dublin
- €38,000 a year
- Full-time
- Microsoft Excel
- Annual leave
- Employee assistance program
Quick apply
Software Engineer – Support & Operations
ZeroRisk —Dublin, County Dublin
- Full-time
- Remote
- Java
- AWS
- Communication skills
Strategic Sourcing Specialist
Uniphar Wholesale Limited —DUBLIN 24, County Dublin
- Full-time
Quick apply
Global Financial Crimes Specialist â€“ Technology Support
Bank of America —Dublin, County Dublin
- Full-time
- Analysis skills
- Project management
- Organisational skills
- Employee assistance program
11d
Analyst II, Transaction Monitoring
GoFundMe —Dublin, County Dublin
- Weekend availability
- Microsoft Excel
- Data analysis skills
- English
Quick apply
9d

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Specialist I, Investor Services AML FTC

SEI Investments -
Dublin, County Dublin

Apply Now

Job details

Full-time

Benefits

On-site gym

Qualifications

Customer service
English
Administrative experience
Supervising experience
Business
Communication skills

Full job description

SEI Investments is a leading global provider of asset management and investment technology solutions. The company’s innovative solutions help corporations, financial institutions, financial advisors, and affluent families create and manage wealth. SEI is a people focused organization which encourages and recognizes employee development as being a critical component in the provision of excellent client service. An open, collaborative and detail oriented environment underpins this business objective.

Whilst the parent company has its principal offices in the United States, the SEI Group comprises operating subsidiaries in the EU, UK, Cayman Islands and Canada. The SEI Group’s operations in Ireland are carried out through three entities based in Dublin that conduct the Group’s business of managing proprietary UCITS and AIF funds, as well as providing administration and depositary services to funds established by third party investment managers.

Position Description:

The Anti Money Laundering (“AML”) team supports business units and compliance professionals across the company and is responsible for establishing, maintaining and developing a framework that ensures that the division operates to the highest standards of regulatory compliance and governance.

What you’ll do:

Review of documentation linked to new account opening and account maintenance specific to established AML requirements
Perform research to understand investor type, company structures, etc. Investigate and solve potential issues
Screen investor, clients and related parties, resolve hits and escalate according to procedures
Peer review, approve and provide sign-off on the status of AML for investor and client accounts
Maintain a good working relationship with external clients as well as with internal relationship managers and other business units within SEI
Perform quality control checks and approval on client correspondence
Share AML expertise with clients and colleagues, and act as a reference point
Consult with GFSL Anti-Money Laundering Officer and SEIL Anti-Money Laundering Officer to ensure its satisfaction with regulatory obligations
Track and report outstanding AML documentation and ensure the accurate and timely delivery to clients
Identification and escalation of high risk items to AML Manager within required deadlines where necessary
Review audit samples and liaise with auditors and Risk Management
Awareness of broader departmental deliverables (e.g. Investor Services) and ensuring that team prioritise deliverables accordingly
Participate in any AML Audits (internal or external)
Participate in client calls as needed
Assist with training and developing new staff

What you bring to the table:

In-depth knowledge of Anti-Money Laundering requirements with at least 3 years working in a Fund Administrator
2+ years’ experience in a supervisory /approver role
Experience of local (and ideally Luxembourg) compliance and regulations within the Financial Services Industry
Very strong risk awareness (preferably EU legislation driving AML regulations)
Fluency in English Language (both verbal and written) essential
Fluency in foreign language advantageous (both written and verbal)
Third level qualification, preferably in Finance, Business or Law desirable
Experience in the use of an AML platform would be advantageous.

Attributes we value:

Excellent interpersonal and customer service skills
Strong organizational and administrative skills
Self-starter with the ability to independently manage multiple projects and deadlines
Ability to multi-task, prioritize work and manage time to maximize efficiency and to meet strict deadlines
Individual who takes initiative and ownership of assigned responsibilities
Positive ‘can do’ attitude with excellent problem solving skills
Detail-oriented
Team player
Flexible / Adaptable
Strong oral and written communication skills

Benefits you can expect:

Healthcare for yourself, your spouse and any dependents up to the age of 18 years. Pension Scheme. On-site Gym with Fitness Classes and 1:1 PT Sessions.

We are focused on ensuring a healthy work-life balance and offer a hybrid working model and flexible working hours.

SEI is an Equal Opportunity Employer and so much more…

We recognize that our people are our most valuable asset and are (literally) invested in your success; we know that a healthy, happy and motivated workforce is key to our continued growth. We are focused on ensuring a healthy work-life balance and offer our employees benefits which include private medical care for you and your family, educational assistance scheme and actively encourage work life balance.

AI Acceptable Use in the application and interview process:

SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals’ personal and professional lives. If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines .

Apply Now

Refine Your Search

escalation specialist jobs in dublin, d

Specialist I, Investor Services AML FTC

Customer Account Specialist, Customer Operations

Site Logistics Operations Specialist

GreyMatter Specialist

Human Capital Operations Specialist - 18 Month Contract

Specialist, Digital Operations

Compliance Officer

Senior Mobility Specialist

Senior Specialist, Client Operations

Quality & Training Specialist - Dutch Speaker, Video Safety Operations (Dublin)

Quality & Training Specialist - German Speaker, Video Safety Operations (Dublin)

Quality & Training Specialist - Live and Monetization - Dublin - Dutch Speaker

Technical Docucare Associate

Quality & Training Specialist - Video Safety Operations - Dublin - Hebrew Speaker

Renewals Manager/ ServiceNow

Billing Account Client Support Specialist

Software Engineer – Support & Operations

Strategic Sourcing Specialist

Global Financial Crimes Specialist â€“ Technology Support

Analyst II, Transaction Monitoring

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