With a history going back over 130 years, PVH has excelled at growing brands and businesses with rich American heritages, becoming one of the largest global apparel companies. We have over 30,000 associates operating in over forty countries with over $8 billion in revenues.
Founded in 1968 and acquired by PVH Corp. in 2003, Calvin Klein is a global lifestyle brand that exemplifies bold, progressive ideals and a seductive, and often minimal, aesthetic. We seek to thrill and inspire our audience while using provocative imagery and striking designs to ignite the senses. We strive to make a positive impact on the world. We inspire passion in our people. We embody authenticity and embrace individuality.
Tommy Hilfiger is one of the world’s leading designer lifestyle brands, internationally recognized for celebrating the essence of “classic American cool” style. Founded in 1985, Tommy Hilfiger was acquired by PVH Corp. in 2010. We engage consumers through 360° marketing campaigns, innovative events, exciting collaborations and brand partnerships, and work with some of the biggest names from the world of Fashion, Art, Music, and Entertainment.
Store Visual Merchandising Supervisor
About THE ROLE
Our stores are the life and soul of our business; they act as our main touch points with our ever-evolving consumer base.
As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about.
Irrespective of where our consumers eventually make a purchase, our stores are always the touch point of our excellent brands. As a result, our locations are paramount, first-class experience must be a given both from a service & visual aspect -our in-store standards & presentation should never be questionable.
To deliver this, we strive to hire the individuals who live and breathe the values of our business, who are obsessed with delivering great service to our customers; these individuals should also have a keen eye for VM, a flair or an interest in styling to remain relevant in today’s world. We must be nimble and adapt to change and evolution.
VM Supervisor plays a key role in achieving all elements of retail, a balance of the day-to-day operations, commercially & visually; they lead by example, embrace our entrepreneurial spirit, maintain exacting standards of presentation, and inspire their teams through their passion and belief in our brands.
Responsibilities include:
Ensure the efficient running of the shop floor, to achieve the highest levels of customer service, sales, and profit.
Support the management team managing all personnel, product & merchandising functions, business processes, and results for the store.
Participate in weekly management meetings and other staff meetings.
Clearly communicate with staff about all marketing and sales promotions, ensuring the team are supported correctly on the sales floor, and POS libraries are current.
Driving shop floor sales and exceeding store targets through motivating the team to achieve these goals, whilst offering our customers an exemplary store journey through service & visual merchandising.
Consistently foster a positive store experience by treating all customers and colleagues in a fair and consistent manner.
Support the team in delivering the business strategy and ensure everyone has received consistent training in product knowledge, store maintenance, and VM brand standards.
Achieve company standards/goals for personal sales results: sales v budgets, sales per hour and units per transaction.
Perform manager-on-duty functions, manage store opening/closing functions and the sales floor.
Focus staff on the importance of quality relationships with internal and external customers.
Ensure staff accountability of building a repeat customer base by providing all customers with unparalleled spirited service.
Work with the management team to build a talent pool for key positions, including successors.
Uphold & manage the visual proposition for the given store by adhering to the guidelines and delivering an exceptional standard of visual presentation across layout and in mannequin styling.
Be aware of model store updates, implementing on time with full compliance reporting.
Monitor and support the store with the money mapping of VM presentation and react accordingly, when necessary or as directed by your field VMC.
Work in collaboration with the field VM to map the floor space and location of the collections looking at the store’s option counts of new and existing product lines.
Support with the pre-planning delivery and execution of SALE to market guideline mapping sales plan with field VM.
Support with the installation and maintenance of any pop-up windows, to identify product challenges and daily standards of presentation.
Attend training and area support requests when required.
About YOU
You will have retail experience, ideally including some visual or creative skills/ experience.
You connect to consumers and have a previous history of supervisory or specialist roles within a premium or luxury brand.
You will have previous people management experience and act with purpose to resolve conflict and unproductive disagreements.
You will be an effective communicator with the ability to cultivate belonging.
Can follow brand guidelines & understand the basics of VM, both merchandising & styling.
You collaborate to win and recognize and celebrate the contributions and achievements of others, showing strong stakeholder management skills.
You are courageous in giving feedback that promotes positive behavioral change.
You adapt fast and work with pace.
You are energetic and inspired by trust, showing a clear presence on the shop floor.
You will approach all issues with a ‘can do’ approach and make informed decisions to find in-store solutions.
You will be creative & commercially aware.
You will act with purpose and integrity.
You will take ownership with excellent diligence, especially by delivering an exceptional standard of VM.
About WHAT WE OFFER
At PVH, we understand that the success of our organization is related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers protection, peace of mind and flexibility designed to support our associates – both at home and at work.
PVH Europe and our brands, TOMMY HILFIGER, and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a keen sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every occupation and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation.
