Find Application security engineer Jobs in Dublin, Dublin

Desktop & Site Support Engineer
Teleperformance —Dublin, County Dublin
- Management
- Customer service
- Windows
AI Engineer
Deloitte —Dublin, County Dublin
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- Azure
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System Development Engineer II, Enterprise Productivity MailBoxCore Team
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- DevOps
- Java
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Lead QA Engineer
iCIMS Talent Acquisition —DUBLIN 2, County Dublin
- Full-time
- Computer Science
- Bachelor's degree
- JavaScript
- Annual leave
- Life insurance
14d
Infrastructure & Cloud Operations Engineer (Daily Rate Contractor)
Arthur Cox —Dublin, County Dublin
- Overtime
- Hybrid work
- Computer Science
- Customer service
- English
Quick apply
7d
Sr. SDE, Workforce Solutions (WS)
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- System design
- Java
Senior QA Automation Engineer (AI-First)
Storyful —Dublin, County Dublin
- Full-time
- Master's degree
- SQL
- AWS
Systems Engineer (Full Remote)
EXOGROUP —DUBLIN 18, County Dublin
- Full-time
- Spanish
- Computer Science
- English
- Relocation assistance
- Annual leave
Quick apply
Digital Cloud Solution Engineer Cloud & AI (Apps & AI) - Benelux Region
Microsoft —Dublin, County Dublin
- €50,500–€84,100 a year
- Full-time
- Azure
- Computer Science
- Sales
7d
Forward Deployed Engineer III, Generative AI, Google Cloud
Google —Dublin, County Dublin
- €122,000–€125,000 a year
- Full-time
- Microsoft Excel
- Doctoral degree
- Computer Science
6d
Principal Information Security Engineer - Blockchain Technology
Mastercard —Dublin, County Dublin
- Full-time
- Computer Science
- Bachelor's degree
- No degree
Sr. Technical Program Manager, AWS Manufacturing Operations
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- Engineering
- AWS
Software Development Engineer, Security Analytics, AWS Security, Sonaris
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- AWS
- Bachelor's degree
AI Engineer
CR2 —Dublin, County Dublin
- Hybrid work
- Computer Science
- Java
- SQL
Quick apply
SailPoint Engineer
AIG Employee Services, Inc. —DUBLIN 1, County Dublin
- €99,000–€143,000 a year
- Full-time
- Azure
- Customer service
- Java
Quick apply
Senior UX Researcher (100% Remote Worldwide)
Tether Operations Limited —Dublin, County Dublin
- Full-time
- Remote
- English
- Research
- Bachelor's degree
Cloud Engineer
Version 1 —Dublin, County Dublin
- €65,000–€75,000 a year
- Full-time
- Hybrid work
- Azure
- Oracle
- Computer Science
- Employee assistance program
- Employee discount
Quick apply
Deskside Support Engineer
Systal Technology Solutions —Dublin, County Dublin
- Full-time
- Azure
- Windows
- IT
Capacity Planning Manager, CDP EMEA
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Leadership
- Analytics
Senior Platform Engineer
Mastercard —Dublin, County Dublin
- Full-time
- Communication skills
12d

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Desktop & Site Support Engineer

Teleperformance -
Dublin, County Dublin

Apply Now

Job details

Permanent

Qualifications

Telephony
Management
Customer service
Windows
Microsoft Office
Continuous improvement
Communications
Communication skills

Full job description

Overview

VACANCY: Desktop Support Engineer

Job Type: Permanent

Location: Dublin (Hybrid)

Hours: -37.5 Hours per week.

Out of hours work may be required.

About us

Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population.

We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work® in various countries, including the UK, and was included in Forbes’ 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global’s Global Best Employers™ Program.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.

About the Role

As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely.

General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role.

Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion.

Duties

Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users
Software deployment and updates for all devices used in the estate
Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries
Support and triage of major incident impacting business productivity and ability to maintain client KPIs
Gather and submit evidence in relation to quarterly and annual security policies, and external audits
Identifying business risks and ensuring adherence to internal and external security requirements
Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer

Requirements

Ability to attain CTC and SC clearance as per UK government requirements.
Ability to maintain a high degree of customer service for all support queries.
Proven track record of close attention to Service Level Agreements (SLA’s) and setting a clear expectation to the customer.
Proactive approach, ability to prioritise and manage own workload.
Ability to solve complex problems & participate in continuous improvement.
Excellent oral and written communication skills.
Keen attention to detail.
Ability to relate to others in a positive manner. Strong team focus.
Experience with MS Office Packages

Skills and Experience (advantageous)

Experience and/or Qualifications in an IT field
Experience with Windows 10 & 11
Experience working with VDI solutions
Experience with Cisco Networking desirable.
Experience with MECM for software deployment, OS build and patch management
Experience of managing and implementing Group Policy in an enterprise environment.
Experience with Anti Virus software and managing cyber security threats
Experience working with O365 products and services
Working experience of ITIL and/or ISO270001 processes and procedures.
Proactive approach, ability to prioritise and manage own workload
Ability to solve complex problems & participate in continuous improvement.

Apply Now

Refine Your Search

application security engineer jobs in dublin, dublin

Desktop & Site Support Engineer

AI Engineer

System Development Engineer II, Enterprise Productivity MailBoxCore Team

Lead QA Engineer

Infrastructure & Cloud Operations Engineer (Daily Rate Contractor)

Sr. SDE, Workforce Solutions (WS)

Senior QA Automation Engineer (AI-First)

Systems Engineer (Full Remote)

Digital Cloud Solution Engineer Cloud & AI (Apps & AI) - Benelux Region

Forward Deployed Engineer III, Generative AI, Google Cloud

Principal Information Security Engineer - Blockchain Technology

Sr. Technical Program Manager, AWS Manufacturing Operations

Software Development Engineer, Security Analytics, AWS Security, Sonaris

AI Engineer

SailPoint Engineer

Senior UX Researcher (100% Remote Worldwide)

Cloud Engineer

Deskside Support Engineer

Capacity Planning Manager, CDP EMEA

Senior Platform Engineer

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