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Principal Engineer (IT Automation & AI-native Transformation)

SoSafe -
Dublin, County Dublin

Apply Now

Job details

Full-time

Benefits

Referral programme

Qualifications

CI/CD
Microsoft Excel
GitHub
Leadership
Communication skills

Full job description

SoSafe has the ambition to become the leading human risk management provider in Europe. Our award-winning awareness platform triggers behavioural change by providing effective and engaging training and simulations on cybersecurity and data protection. Cybercrime is costing the world >$10 trillion annually and growing by 15% p.a. - we invite you to be part of the solution!

Are you a visionary Staff or Principal Engineer, excited about pushing the boundaries of automation and artificial intelligence deployed across a whole company? We're seeking an exceptional candidate to join our IT Engineering team to build the foundation for our AI-native future, in one of the industry's fastest growing SaaS scale-ups.

Things no-one seems to know yet:

How to make traditional automation & productivity tools consistently useful across a whole business in a post-AI world
How to balance traditional tools against foundation models and agentic working
How to enable (and protect) citizen builders to use spec-driven design and self-built AI-agents to actually change the organisation, reliably, safely and at scale

We want you to solve these problems.

Here's how you'll make a difference:

Test-bed: Architect, build and iterate a toolchain fusing traditional automation and productivity tools (n8n, google workspace, etc) with spec-driven design and agentic working, test out on IT and Security
Iterate: Advocate, mentor and enable other early adopter teams to use our platforms, get value, provide feedback, iterate the platform
Standardise: Build self-sustaining cultural practices across the organisation, enable whole departments, scale the platform for everyone
Drive the evolution of IT operations towards an all-encompassing *-as-code infrastructure model through hands-on architecture and design
Contribute to the IT/Sec Operating System as we move wholesale to build-not-buy teams
Mentor and level up the existing IT engineering team, then whole departments, serving as a technical guide to accelerate skills transfer and foster a strong, collaborative engineering culture
Champion and advocate for our shared automation and AI platforms and methodologies, driving cross-departmental adoption to break down operational silos.

What makes you a great fit:

Demonstrated experience operating at a Staff or Principal Engineer level, ideally within an established, successful, cloud-native hypergrowth SaaS environment
Hands-on builder and systems thinker - A background that includes hands-on coding, ideally in a platform or SRE team. IT experience is secondary, we need builders who can help others build better
A track record of successful AI-native adoption, showcasing how you've successfully moved workflows beyond experimental prompts into robust, production-grade automated workflows or agents
Deep technical mastery of at least some of: infrastructure-as-code, modern CI/CD systems (e.g., GitHub Actions) and enterprise-grade workflow orchestration (e.g., n8n, Zapier)
A pragmatic engineering mindset: You understand that while agentic working is fast and flexible, it brings significant utilization costs; you know how to design hybrid architectures that balance speed with financial efficiency. When faced with a complex problem, you instinctively break it down
Great leadership, stakeholder management and communication skills: The biggest challenge is always people, not technology. You treat internal teams as your customers and excel at explaining complex technical concepts to non-technical "citizen coders" and executive stakeholders alike.

What you will get in return:

A mandate from the CEO to massively accelerate our AI-native transformation in every role, actually solving the AI-related questions that we’re all asking, at speed and scale
A company comfortable with rapid change and iterative development - We love experiments that fail, as long as we learn from them
Collaborative and highly supportive IT and Security team around you - We prize a safe and enjoyable working environment, good work-life balance and solid mental health above all other things
Close relationships with super-smart, highly engaged peers across G&A, GTM and Product Engineering

What we offer*

Work/Life balance: Flexible hours, 33 vacation days
Wellbeing and financial support: Access to Open Up, corporate discounts
Connection & community: Virtual events, collaborative team activities, and opportunities for local meet-ups
And the list goes on: Tech equipment, referral bonuses, dog-friendly HQ
Perks and benefits listed above are for full-time employees and may vary slightly by office location. These are just a sample — you'll learn more during the interview process.

About Us

At SoSafe, we’re on a mission to make the digital world safer by addressing the human factor in cybersecurity. As one of the fastest-growing security awareness scale-ups worldwide, we leverage behavioural science and data-driven learning to empower people against cyber threats. Our Human Risk Management approach helps organisations turn their employees into their strongest line of defence.

Backed by leading VCs like Highland Europe and Global Founders Capital, we’re rapidly expanding across the globe. We’re looking for team players who want to drive meaningful change in cybersecurity, take ownership of their work, and grow with us.

If you thrive in a vibrant, purpose-driven environment that values innovation, diversity, and collaboration, then this is the place for you!

Apply Now

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staff operational support engineer jobs

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