Find Software engineer ii Jobs in Ashbourne, Mh

Technician II
Digital Realty —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
Senior Engineer, Network Observability
CoreWeave Europe —Dublin, County Dublin
- On call
- Computer Science
- Bachelor's degree
- Linux
- Employee assistance program
Quick apply
Forward Deployed Engineer - Greek Speaker
Salesforce —Dublin, County Dublin
- Full-time
- Computer Science
- Salesforce
- DevOps
Regional Environmental Engineer, Environmental
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Master's degree
- AWS
- Bachelor's degree
Associate TSE II
MongoDB —Dublin, County Dublin
- Azure
- Windows
- Java
Senior Regional Environmental Manager – EMEA, AWS Environmental
Amazon Data Services Ireland Limited - A65 —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Communication skills
Operations Engineer, Fleet Reliability
CoreWeave Europe —Dublin, County Dublin
- Every weekend
- Software troubleshooting
- Bachelor's degree
- No degree
- Employee assistance program
Quick apply
5d

Other jobs to consider

Find your next job by exploring related positions.

Staff Backend Engineer - Accounting - 100% Remote - EMEA
Hostaway —Dublin, County Dublin
8+ years of software engineering experience, with at least 2 years operating at a Staff Engineer or equivalent level.
Quick apply
Frontend Software Engineer
Horizon Quantum Computing —Dublin, County Dublin
Strong, demonstrable knowledge or skills in the following: Bachelor’s degree in software engineering, electronics engineering or related technology area.

I want to receive the latest job alerts for software engineer ii in ashbourne, mh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

software engineer ii jobs near ashbourne, mh

Operations Engineer jobs in Dublin, County Dublin

Environmental Engineer jobs in Dublin, County Dublin

Hvac Engineer jobs in County Dublin

Mechanical Engineer jobs in County Cork

Data, Analytics & Ai Data Engineer jobs in Dublin, County Dublin

Systems Engineer jobs in Dublin, County Dublin

Data Center Engineer jobs in Dublin, County Dublin

It Support Engineer jobs in Dublin, County Dublin

Environmental jobs in County Galway

Environmental Engineer jobs in County Dublin

Senior Bartender jobs in County Dublin

Apple Customer Service jobs in Cork, County Cork

Entry Level Customer Service jobs in Dublin, County Dublin

Food Service jobs in Castlebar, County Mayo

Senior Service Associate jobs in County Dublin

Accounts Payable Manager jobs in Dublin, County Dublin

Revenue Manager jobs in Dublin, County Dublin

Technician II

Digital Realty -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Microsoft Excel
Microsoft Office
Electrical wiring
Telecommunication
Root cause analysis
Communication skills

Full job description

Your role

The Technician II is responsible for supporting Service Requests, encompassing remote hands services for customers, cross-/disconnects, and assisting in customer implementations. The primary focus is to support uninterrupted customer infrastructure operation while addressing internal requests to maintain the cleanliness, tidiness, and safety of the data center environment. This role will be required to work in night shifts.

What you'll do

Customer Support and Technical Interventions:

Provides technical customer service support and carries out operational technical interventions requested by clients.
Handles Remote Hands requests of customers according to instructions of the supervisor which includes:
o Customer equipment migration through labeling, installations, documentation, and testing
o Emergency troubleshooting and maintenance of customer infrastructure and shows leadership (reboot, reset, handle connectivity issues)
o Special maintenance requests (e.g. simple repairs, equipment exchange, technical measurements)
Ensures clients and internal teams are informed about the work progress and delivery of value-added services, including following up on customer termination requests and queries.
Monitors and documents customer services provided by external providers.

Implementation Services:

Supports migration and implementation activities under coordination of the Implementation Services team.
Responsible for setup and deinstallation of Cross Connects through cabling, installation, documentation, and testing.
Executes and drafts MOP’s, Change Requests (CR), and EOP’s when applicable.

Compliance and Administration:

Execute customer request reporting and administration in the internal system.
Ensure all work complies with relevant policies and regulations, conducting risk assessments as necessary.

Team Management and Support:

Provides leadership and supervision to Level I Technicians when requested by Site Management and as appropriate.
Demonstrates the ability to make decisions in the technical field within the guidelines provided by Site Management
Adapts a mentoring leadership style, advising, training, and guiding less experienced engineers.

What you'll need

Hard Skills:

Proven experience in ‘Telecommunications, IT or electrotechnical, Network Infrastructure environment.
Good understanding of structured network infrastructure and Industry measurement tools
Skills in optical fiber installations, wiring networks, electrical wiring, and network configurations.
Strong troubleshooting skills and RCA (Root Cause Analysis) capability
Skilled in customer communication and handling customer requests / complaints
Skilled in service-oriented software, tasks handling and administration
Knowledge of Microsoft Office and Service Management applications (e.g., Excel).

Soft Skills:

Proactive and customer-focused mindset, showing dedication to customer service and exceeding business goals.
Attention to detail and a hands-on approach to tasks, coupled with a strong drive for continuous learning and development.
Enhanced team-oriented mentality, actively contributing to team effectiveness and demonstrating adaptability and flexibility in various situations.
Effective communication skills within the team and across different levels of the organization, while exhibiting resilience and problem-solving abilities in challenging scenarios.

Apply Now

Refine Your Search

software engineer ii jobs in ashbourne, mh

Technician II

Senior Engineer, Network Observability

Forward Deployed Engineer - Greek Speaker

Regional Environmental Engineer, Environmental

Associate TSE II

Senior Regional Environmental Manager – EMEA, AWS Environmental

Operations Engineer, Fleet Reliability

Other jobs to consider

I want to receive the latest job alerts for software engineer ii in ashbourne, mh

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected