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Quick apply
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Food and Beverage Assistant - Full Time

The Heritage -
Killenard, County Laois

Quick apply

Job details

Permanent | Full-time
4 days ago

Benefits

Bike to work scheme
Employee assistance program

Qualifications

Polish

Full job description

The Heritage offers a sophisticated elegance with impeccable hospitality set in wonderful un-spoilt Laois countryside. It comprises of a luxury world class Hotel and European Award Winning Spa. The Heritage also offers guests a number of on site activities such as our Health Club with Leisure Pool, Jacuzzi, Sauna and Steam rooms, 5km Walking Track and Cinema.

We are have an exciting opportunity for an experienced Food and Beverage Assistant to join our existing team!

The successful candidate must be available to work shifts to include early, late, weekends & bank holidays and must be able to fulfill full-time hours year round.

Main Duties:

To greet all guests with a smile, eye contact and a greeting if appropriate
To maintain your station in a clean and tidy condition at all times
To carry-out mise en place for service, i.e., setting tables, stocking stations, preparing tea / coffee etc.
To correctly clear, polish and store crockery, cutlery and glassware to minimise breakages and loss, while maintaining standards
To correctly take customer orders maximising and promoting sales by recommending products where appropriate
To serve all our guests in a friendly, efficient and professional manner
To ensure cleanliness levels are maintained to a high standard in the bar and restaurant
To deal with any customer complaints in a professional and efficient manner, ensuring guest satisfaction at all times
To have knowledge of wines, spirits and the menu items
To handle guest's complaints discretely, escalating to management where required
Any other duties as reasonably required by management

Role Requirements:

A professional and friendly approach to customers and colleagues
Focused on providing excellent customer service
Team player and have the ability to multitask
Excellent attention to detail
Flexibility to work early, late, weekends, bank holidays

ABOUT US

The Heritage 'Core Values'

Our Core Values are the essence of what we stand for as a company and it is our vision to instill a people focused culture within the hotel. These 5 core values give The Heritage a framework for leadership and set the foundations for our employees to grow and prosper in their roles with us

Think about the guest
Be Respectful
Work as one
Be the Best
Own it and deliver it

Why Work for The Heritage, Part of FBD Hotels:

Discounted rates in other FBD properties
Health Club membership
Learning and development opportunities
Employee Assistance Programme
Meals provided on duty
Discounts on Home, Travel, Car Insurance with FBD Insurance
Bike to Work Scheme
Employee recognition initiatives
Great Place to Work Certified

If you believe that this is the next role for you, please send your CV for consideration. We look forward to hearing from you!

Quick apply

Refine Your Search

spa assistant jobs

Food and Beverage Assistant - Full Time

Accommodation Assistant

Accommodation Assistant

Reception Assistant Manager

Accommodation Assistant

F&B Assistant

Kitchen Assistant / Commis Chef - Main Kitchen

Assistant Restaurant Manager - Italian Restaurant

F&B Supervisor - Hotel

Accounts Receivable Assistant

Assistant Restaurant Manager

Assistant Restaurant Manager - Gastro Pub

Assistant Head Sommelier

Assistant Director of Sales

Night Associate

Accounts Assistant

Assistant Night Manager

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