Find Lead Jobs in Dublin, D

Customer Service & Sales Team Leader - 12 Month Contract
Allianz —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- No degree
- AI
Sales Team Leader
Butternut Box —Dublin, County Dublin
- €50,000–€80,000 a year
- Full-time
- Leadership
- Annual leave
Quick apply
Healthcare Assistant senior/team lead
Be Independent Homecare —Dublin, County Dublin
- €17–€28 an hour
- Full-time
- English
- No degree
- Annual leave
- Referral programme
Quick apply
Care Team Lead (Homecare)
Comfort Keepers Homecare Ireland —Dublin, County Dublin
- Weekend availability
- No degree
- Fuel card
- Annual leave
Quick apply
Care Team Lead (Homecare) Nationwide Opportunites
Comfort Keepers Homecare Ireland —Dublin, County Dublin
- Full-time
- Supervising experience
- Leadership
- Communication skills
- Fuel card
Quick apply
Sales Development Representative Team Leader (SDR Team Leader Dublin)
HealthBoxHR - LIVE —Dublin, County Dublin
- €48,000–€53,000 a year
- Full-time
- Communication skills
12d
Care Team Lead (Homecare) Nationwide Opportunites
Comfort Keepers Ireland —Dublin, County Dublin
- Full-time
- Supervising experience
- Leadership
- Communication skills
- Fuel card
Social Care Team Leader
Avonbridge Care —Rathmines, County Dublin
- From €19.50 an hour
- Full-time
- Management
- Supervising experience
- Mentoring
- Annual leave
- Employee assistance program
Quick apply
10d
Assistant Manager | Team Leader
Woodie's —Swords, County Dublin
- Weekend availability
- Sales
- Annual leave
- Sick pay
Team Leader - South Dublin
Heritage Homecare —Dublin, County Dublin
- €17–€20 an hour
- Full-time
- English
- No degree
- Annual leave
- Employee assistance program
Quick apply
Team Manager - Home Energy
Actavo —Dublin, County Dublin
- €50,000–€56,000 a year
- Weekend availability
- Microsoft Office
- IT
- In-person
- Fuel card
- Annual leave
Team Leader
Jabil Circuit —Bray, County Wicklow
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
14d
Sales Team Leader – Mailchimp (1-Year Fixed Term)
MarketStar —Leopardstown, County Dublin
- €50,000–€60,000 a year
- Full-time
- Hybrid work
- Google Suite
- Sales
- English
- Store discount
- Wellness program
Quick apply
Scheduling Coordinator-Team Leader
Dovida Ireland —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Continuous improvement
- Business
- Annual leave
Team Lead, Financial Statement and Regulatory Reporting
Citco —Dublin, County Dublin
- Full-time
- Finance
- Bachelor's degree
- Leadership
QA Automation Engineer Team Lead, Charles River Development , AVP
State Street —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- DevOps
Sales Team Leader
DACHSER Ireland Ltd —Rathcoole, County Dublin
- From €40,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee assistance program
Quick apply
11d
Team Leader | Assistant Manager
Woodie's —Tallaght, County Dublin
- Weekend availability
- Sales
- Annual leave
- Sick pay
Manager EMEA North, Infrastructure Energy Team
Amazon Energy Eoraip Limited —Dublin, County Dublin
- Full-time
- English
- Master's degree
- AWS
Care Team Lead (Homecare)
Comfort Keepers Ireland —Dublin, County Dublin
- Weekend availability
- No degree
- Fuel card
- Annual leave
Quick apply

I want to receive the latest job alerts for lead in dublin, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

lead jobs near dublin, d

Scheduling Coordinator jobs in Dublin, County Dublin

Sales Team Leader jobs in Dublin, County Dublin

Customer Service Team Lead jobs in Dublin, County Dublin

Team Leader jobs in Dublin, County Dublin

Healthcare Assistant jobs in Dublin, County Dublin

Store Assistant Normal jobs in Dublin, County Dublin

Assistant Leader jobs in Waterford, County Waterford

Sales Assistant, Penneys jobs in Port Laoise, County Laois

Cafe, Coffee Shop, Assistant jobs in Kilkenny, County Kilkenny

Sales Assistant, Golden Discs jobs in Galway, County Galway

Tech Sales jobs in Dublin, County Dublin

Sales Team Leader jobs in Sligo, County Sligo

Shop Assistant jobs in Cork, County Cork

Team Assistant jobs in Dublin, County Dublin

Sales Assistant jobs in Blanchardstown, County Dublin

Healthcare Assistant Free Training jobs in Dublin, County Dublin

Retail Assistant, Penneys jobs in Carlow, County Carlow

It Analyst jobs in Dublin, County Dublin

Financial Reporting Analyst jobs in Swords, County Dublin

Senior Treasury Analyst jobs in Dublin, County Dublin

Customer Service & Sales Team Leader - 12 Month Contract

Allianz -
Dublin, County Dublin

Apply Now

Job details

Full-time

Benefits

On-site gym
On-site parking

Qualifications

Customer service
Data analytics
AI

Full job description

About Allianz
We are proud to be one of the world’s most trusted insurance companies, and Ireland’s #1 Property Casualty Insurer serving over 900,000 customers across Ireland, for over 100 years. Our success is driven by the incredible people we employ, with over 800 people in Allianz Ireland, we are committed to supporting our employees' individual needs and aspirations.

This role is officially based in Elm Park, Dublin 4, but we embrace a hybrid working model that offers you the flexibility and support you need to excel in your role.

We are incredibly proud to be recognised as a Great Place to Work having won the Super Large Category in 2025 2026, as well as being named one of Ireland’s Best Workplaces for Women and Best Workplaces for Health Wellbeing. If you're ready to take the next step in your career, apply now and become part of the team!

The Opportunity
As a Team Leader you will be responsible for leading and performance coaching a team of contact centre representatives who deliver an extraordinary sales and service experience for our customers.
Reporting to the Customer Service and Sales Manager, the Team Leader will work as part of the management team within our Allianz Direct Contact Centre.

Key Responsibilities:

Manage and monitor team performance metrics i.e. talk time, sales retention and QA targets.
Effectively lead your team, maintaining agreed customer service levels and managing performance through coaching
Provide valuable and regular feedback to your team through performance management
Partner with HR and Talent to recruit, develop and retain team members
Drive performance and achievement of customer metrics including customer NPS
Manage the on-boarding process for new staff and monitor compliance with CPD requirements
Act as an escalation point for the team on technical queries and customer issues
Manage complaints and support staff in the resolution of complaints
Provide support to the Direct Operations Manager and deputise for them when required
Ensure consistency of quality in the standards provided by the team in relation to quotations, business processing and all other aspects of customer service and sales to customers
Actively participate in or lead projects or operational initiatives where required
Maintain compliance with regulatory requirements such as the Consumer and Data Protection codes
Create and sustain a collaborative culture within the direct management team and colleagues across the Allianz business particularly in Claims, Operations and Underwriting

 
Key Requirements / Skills Experience

Essential:

3+ years experience in Personal Lines in an Insurance Company
Prior experience in people management or coaching for performance
Recognised Insurance Qualification or Grandfather Status applicable to Personal Lines

Desirable:

At Allianz Ireland, we are committed to staying at the forefront of technological advancements. While this role may not require specific expertise in Data Analytics or Artificial Intelligence (AI) tools technologies, having an understanding of their core principles and practical applications is beneficial.

Our Benefits:
We offer a competitive remuneration package, generous pension scheme contributions, health insurance, working from home allowance, numerous wellbeing and family benefits, an onsite gym, and a well-connected, accessible location with onsite staff parking and free lunches.

Allianz plc. is regulated by the Central Bank of Ireland.

Regulatory Notice:
Appointment to this role will be subject to the requirements provided for by the Central Bank of Ireland. Please refer to the Central Bank of Ireland’s Guidance on Minimum Competency Code: Minimum Competency | Central Bank of Ireland as well as FP Standards and the Corporate Governance Requirements: Fitness Probity | Central Bank of Ireland. This includes the requirements provided for by the Central Bank Individual Accountability Framework Act 2023. The successful candidate will be provided with the relevant Conduct Standards (including Additional Conduct Standards) training, where required. Full details are available via the Central Bank website: Individual Accountability Framework  | Central Bank of Ireland.
101612 | Customer Services Claims | Management | Non-Executive | Allianz Ireland | Full-Time | Temporary
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us. Let's care for tomorrow.

Apply Now

Refine Your Search

lead jobs in dublin, d

Customer Service & Sales Team Leader - 12 Month Contract

Sales Team Leader

Healthcare Assistant senior/team lead

Care Team Lead (Homecare)

Care Team Lead (Homecare) Nationwide Opportunites

Sales Development Representative Team Leader (SDR Team Leader Dublin)

Care Team Lead (Homecare) Nationwide Opportunites

Social Care Team Leader

Assistant Manager | Team Leader

Team Leader - South Dublin

Team Manager - Home Energy

Team Leader

Sales Team Leader – Mailchimp (1-Year Fixed Term)

Scheduling Coordinator-Team Leader

Team Lead, Financial Statement and Regulatory Reporting

QA Automation Engineer Team Lead, Charles River Development , AVP

Sales Team Leader

Team Leader | Assistant Manager

Manager EMEA North, Infrastructure Energy Team

Care Team Lead (Homecare)

I want to receive the latest job alerts for lead in dublin, d

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected