Mercury is the European leader in construction solutions.
We build and manage complex engineering & construction projects for the world’s leading corporations. Our solutions help deliver technologies and life changing advancements that connect people, communities, and businesses, giving them the power to achieve incredible things. Our people have the courage to be innovative. Their determination and sharp focus enable us to deliver with certainty, time and time again.
We deliver our clients’ visions through leading edge construction solutions across multiple sectors, including Enterprise Data Centres, Advanced Technology & Life Sciences, Hyperscale Data Centres, Fire Protection.
At Mercury, it is our duty to encourage and back our people to realise their vision of themselves. We place them at the heart of what we do, providing challenging opportunities to develop within a great team in a supportive environment that allows them to reach their full potential.
Key Responsibilities of the Role:
Training Programme Development & Delivery
- Develop, coordinate, and maintain the annual Fire Protection training and competency programme aligned to accreditation, certification, and regulatory requirements.
- Design and roll out structured training pathways for auditors, inspectors, technical staff, and certified installer organisations.
- Coordinate the delivery of internal and external training events, including classroom, on-site, and digital learning formats.
- Ensure all training content is aligned with international fire protection standards (VdS, NFPA, EN, DIN, FM Global, LPC) and updated to reflect revisions.
Competency & Certification Management
- Maintain individual competency records, certification status, and CPD logs for all technical personnel and certified organisations.
- Track expiry dates, renewals, and re-certification requirements; issue timely reminders and coordinate refresher training.
- Support the Technical Assurance & Accreditation Manager in verifying competency evidence as part of accreditation audits.
- Administer assessment, examination, and qualification processes in line with certification scheme rules.
Programme Coordination & Scheduling
- Plan, schedule, and coordinate the training calendar in alignment with audit, inspection, and project delivery programmes.
- Liaise with internal teams, external trainers, accreditation bodies, and certification authorities to secure resources, venues, and materials.
- Manage training logistics including attendee registration, joining instructions, materials, evaluations, and post-training follow-up.
Monitor training budgets, purchase orders, and supplier performance.
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Compliance, Documentation & Records Management
- Maintain accurate, audit-ready training and competency records within Mercury's document control and certification systems.
- Ensure all training documentation (matrices, attendance registers, certificates, evaluations) is version-controlled and accessible for internal and external audits.
- Support preparation of evidence packs for accreditation bodies (e.g. VdS ) and client audits.
- Maintain the training section of the Fire Protection Quality Management System in line with ISO 9001 and accreditation scheme requirements.
Co-Ordinate Estimation – Operation Handover
Co-ordinate and Standardized project execution methodology and structured handover from estimation to operations to ensure clear path defined roles & responsibilities and integration across project lifecycle stages (tender design operations
Continuous Improvement
- Analyse training feedback, assessment results, and audit findings to identify gaps and drive improvements in programme content and delivery.
- Benchmark training practices against industry standards and certification scheme requirements.
- Support the Technical Assurance & Accreditation Manager in embedding a culture of competence, accountability, and continuous learning.
- Contribute to lessons-learned reviews and corrective/preventive action plans relating to competency findings.
Stakeholder & Client Engagement
- Act as the primary point of contact for training-related queries from internal teams, certified organisations, accreditation bodies, and clients.
- Build and maintain strong working relationships with external training providers, technical experts, and regulatory bodies.
- Provide professional, client-ready communications regarding training programmes, schedules, and certification pathways.
- Represent the Fire Protection Business Unit at relevant training, certification, and industry forums.
Reporting & Governance
- Produce structured monthly and quarterly reports on training KPIs, competency status, programme completion rates, and outstanding actions.
- Highlight compliance risks, training gaps, and improvement opportunities to the Technical Assurance & Accreditation Manager.
- Support governance reviews, management system audits, and accreditation surveillance visits with timely, accurate data.
- All other duties associated with this role and/or reasonably required by the Company. The Company reserves the right to vary the scope and nature of the Employee's normal duties to take into account changes in the Company's work patterns and practices and the requirements of its business.
Competencies:
- Strong organisational, planning, and programme coordination skills.
- Excellent written and verbal communication, with the ability to engage at all levels including clients and accreditation bodies.
- High attention to detail and a structured, process-driven approach to documentation and records management.
- Working knowledge of accreditation, certification, and quality management frameworks (ISO 9001, ISO 17020, ISO 17024, VdS, NFPA, EN, DIN).
- Proficiency in digital tools and learning platforms (MS 365, SharePoint, Power BI, LMS systems, Autodesk Construction Cloud or equivalent).
- Ability to manage multiple priorities across international projects and time zones.
- Customer-focused mindset with a commitment to quality, compliance, and continuous improvement.
Essential Criteria:
- Minimum 3–5 years' experience in a training coordination, quality, or technical administration role, ideally within Construction, Fire Protection, or a regulated/certified industry.
- Previous experience supporting accreditation, certification, or audit programmes.
- Third-level qualification in Engineering, Quality, Training & Development, Business Administration, or a related discipline.
- Demonstrated experience managing training records, competency matrices, and CPD systems.
- Strong proficiency in Microsoft 365 (Excel, Word, PowerPoint, SharePoint, Teams).
- Fluent written and spoken English.
- Travel within Europe will be required for this position.
Desirable Criteria:
- Recognised qualification in Training & Development (e.g. CIPD, QQI Level 6 Train the Trainer, or equivalent).
- Working knowledge of Fire Protection standards (VdS, NFPA, EN 12845, DIN, FM Global, LPC).
- Experience supporting ISO 17020 / ISO 17024 accredited inspection or certification bodies.
- Additional European language an advantage.
- Experience with Learning Management Systems (LMS) and digital competency platforms.
- Exposure to international project delivery environments.
Mercury is an equal opportunities employer.
