Find Solution consultant Jobs in Dublin County Dublin

Customer Experience Consultant
Maersk —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
- Gym membership
3d
SaaS Implementation Consultant
Smartcloud —Dublin, County Dublin
- Microsoft Access
- Oracle
- SQL
AI Adoption Consultant
Innovecture —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Implementation Coordinator
LEAP Legal Software —Dublin, County Dublin
- €40,000–€45,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
- Time management
- Annual leave
- Employee assistance program
Quick apply
Senior Implementation Consultant
Kefron —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- ERP systems
- SQL
Quick apply
Senior Business Change Consultant - Ireland
4OC —Dublin, County Dublin
- €66,000–€75,000 a year
- Hybrid work
- Project management
- Mentoring
- Organisational skills
3d
Data & AI Consultant – Associate Director - ROI / Belfast
Grant Thornton —Dublin, County Dublin
- Full-time
- Azure
- SQL
- Business development
Global Business Solutions, Cross-Border Operations Consultant
Google —Dublin, County Dublin
- €76,000–€78,000 a year
- Full-time
- Bachelor's degree
- No degree
- Business
Engagement Manager, Aircraft Investment Advisory
Alton Aviation Consultancy —Dublin, County Dublin
- Microsoft Excel
- Management
- English
Senior Financial Consultant, Industry Relations. Rebate Modeling
Optum —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Master's degree
- Bachelor's degree
Customer Success Manager
Salesforce —Dublin, County Dublin
- Weekend availability
- Sales
- Salesforce
- No degree
App Specialist, Customer Onboarding, Global Customer Solutions (English, Russian)
Google —Dublin, County Dublin
- €96,000–€98,000 a year
- Full-time
- Sales
- English
- Business development
4d
In-Person Closer / Sales Consultant
Luxe Consulting Services —Rathgar, County Dublin
- €50,000–€1,000,000 a year
- Full-time
- Sales
- Salesforce
Quick apply
Change Management Consultant
Version 1 —Dublin, County Dublin
- €60,000–€70,000 a year
- Full-time
- Hybrid work
- Oracle
- AWS
- Analysis skills
- Employee assistance program
- Employee discount
Quick apply
Service Delivery Manager - Dublin
Version 1 —Dublin, County Dublin
- €60,000–€74,000 a year
- Full-time
- Hybrid work
- Oracle
- Management
- Customer service
- Employee assistance program
- Employee discount
Quick apply
Data & AI Consultant – Senior Consultant to Manager
Grant Thornton —Dublin, County Dublin
- Full-time
- Azure
- SQL
- Analysis skills
Senior PMO Consultant (Portfolio & Executive Program Management)
Lifted, an Upwork Company™ —Dublin, County Dublin
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Quick apply
14d
Senior Account Executive - AI Software Sales & professional services
MaxAccelerate —Dublin, County Dublin
- Full-time
- Remote
- Oracle
- Sales
- Salesforce
Quick apply
Senior Consultant, Deloitte Ireland Strategy Office-Hybrid
Deloitte —Dublin, County Dublin
- €48,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Pricing Analyst II
FIS Global —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Finance
- Analysis skills

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Customer Experience Consultant

Maersk -
Dublin, County Dublin

Apply Now

Job details

Full-time
3 days ago

Benefits

Gym membership

Qualifications

Customer service
Supply chain
Logistics
English
Microsoft Office
Continuous improvement
Supply chain management
Organisational skills
Freight
Communication skills

Full job description

Customer Experience Consultant

Opportunity

Are you passionate about delivering exceptional customer service and building strong customer relationships? Do you have experience in logistics or supply chain and enjoy working in a fast-paced environment?

We are looking for a Customer Experience Consultant to join our Supply Chain Management (SCM) Customer Experience team in Dublin, Ireland. In this role, you will be responsible for managing customer interactions, coordinating operational activities, and ensuring a seamless customer experience for one of Ireland's largest retail customers while supporting additional customer accounts as required.

This is an excellent opportunity to develop your career within Maersk, working alongside experienced professionals in a collaborative and customer-focused environment.

We Offer

At Maersk, you'll be part of a global leader in integrated logistics, where innovation, collaboration, and customer focus are at the heart of everything we do.

As a Customer Experience Partner, you will:

Build strong relationships with customers and become a trusted point of contact.
Work closely with cross-functional teams to deliver excellent customer outcomes.
Gain exposure to end-to-end supply chain operations.
Join a supportive team that values continuous learning and professional development.
Enjoy a competitive benefits package, including pension, annual bonus, daily lunch allowance, gym discount, and hybrid working arrangements.

Key Responsibilities

As a Customer Experience Partner, you will be responsible for:

Managing customer communication through email, phone calls, and regular customer meetings.
Providing outstanding customer support throughout the shipment lifecycle.
Managing customer cases, enquiries, and dispute resolution in line with company processes.
Supporting customer onboarding and maintaining long-term customer relationships.
Coordinating import shipments from multiple global origins into Ireland.
Monitoring operational performance and proactively resolving issues to ensure service excellence.
Collaborating with internal stakeholders across operations, finance, and supply chain teams.
Performing administrative and operational tasks that support day-to-day customer service activities.
Escalating non-routine operational issues when appropriate while taking ownership of customer communication.
Contributing to continuous improvement initiatives that enhance the customer experience.

What We Are Looking For

We're looking for someone who is customer-focused, organised, and eager to grow within an international logistics environment.

Preferred qualifications include:

Previous experience in logistics, shipping, freight forwarding, supply chain, or customer service within a logistics environment.
Strong communication skills with excellent written and spoken English.
Ability to build positive customer relationships and communicate professionally with internal and external stakeholders.
Strong organisational skills with the ability to prioritise multiple tasks in a fast-paced environment.
Good problem-solving skills and attention to detail.
Ability to work independently while collaborating effectively within a team.
Proficiency with Microsoft Office applications and experience working with case management or operational systems is an advantage.

Who We Are

A.P. Moller - Maersk is an integrated logistics company working to connect and simplify our customers' supply chains. With operations in more than 130 countries and around 100,000 employees worldwide, we help customers grow by delivering reliable, innovative, and sustainable logistics solutions.

We are committed to creating an inclusive workplace where everyone can thrive. We welcome applicants from diverse backgrounds and encourage everyone to apply, regardless of race, gender, age, disability, religion, sexual orientation, or any other characteristic protected by applicable law.

#RPO

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected] .

Apply Now

Refine Your Search

solution consultant jobs in dublin county dublin

Customer Experience Consultant

SaaS Implementation Consultant

AI Adoption Consultant

Implementation Coordinator

Senior Implementation Consultant

Senior Business Change Consultant - Ireland

Data & AI Consultant – Associate Director - ROI / Belfast

Global Business Solutions, Cross-Border Operations Consultant

Engagement Manager, Aircraft Investment Advisory

Senior Financial Consultant, Industry Relations. Rebate Modeling

Customer Success Manager

App Specialist, Customer Onboarding, Global Customer Solutions (English, Russian)

In-Person Closer / Sales Consultant

Change Management Consultant

Service Delivery Manager - Dublin

Data & AI Consultant – Senior Consultant to Manager

Senior PMO Consultant (Portfolio & Executive Program Management)

Senior Account Executive - AI Software Sales & professional services

Senior Consultant, Deloitte Ireland Strategy Office-Hybrid

Pricing Analyst II

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