Find Senior infrastructure engineer dublin Jobs in Oldtown, D

Senior IT Lead and Delivery Manager
Teleperformance —Dublin 07, County Dublin
- €60,000–€70,000 a year
- Full-time
- Azure
- AWS
- IT
Head of Professional Services
PFH Technology Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
Quick apply
13d
Senior Manager, Solutions Engineering, Okta
Okta —Dublin, County Dublin
- €140,000–€190,000 a year
- Sales
- Annual leave
4d
Principal HV Design Engineer
COWI —Dublin, County Dublin
- Full-time
- Hybrid work
- Electrical Engineering
Network Support Engineer, Aruba
Kanari —Dublin, County Dublin
- Engineering
- Microsoft Office
- Bachelor's degree
- Annual leave
Technology Infrastructure Assistant Vice President
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- €57,000–€107,000 a year
- Weekend availability
- Hybrid work
- IT
- Communication skills
- Annual leave
Capacity Planning Manager, CDP EMEA
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Leadership
- Analytics
Senior Software Engineer, Platform (based in Dublin OR Madrid)
Fresco —DUBLIN 8, County Dublin
- Full-time
- Hybrid work
- English
- Master's degree
- AWS
Quick apply
Senior Manager, Platform Engineering
Prove —Dublin, County Dublin
- €120,000–€140,000 a year
- Remote
- Computer Science
- System design
- Java
- Employee assistance program
5d
Reporting Manager:Rail projects
AECOM —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Software Engineer, Core Experiences - Dublin, Ireland
Speechify —Dublin, County Dublin
- €30,000–€120,000 a year
- Remote
- Java
13d
Senior Site Reliability engineer
Guidewire Software —Dublin, County Dublin
- Weekend availability
- Oracle
- Computer Science
- DevOps
Senior Software Development Engineer in Test (Contractor 12 months)
Sony Interactive Entertainment —Dublin, County Dublin
- Computer Science
- DevOps
- Java
Senior DevOps Engineer
EXL Service —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- DevOps
Senior Building Services Engineer – Modular Data Centre Solutions
Johnson Controls —Dublin, County Dublin
- Engineering
- Leadership
- Communication skills
Deskside Support Engineer
Ekco —Dublin, County Dublin
- Azure
- Windows
- SharePoint
- Annual leave
- Employee assistance program
Quick apply
IT Systems Engineer
Daon Inc —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- Windows
- Bachelor's degree
Quick apply
6d
Senior Network Engineer
Workhuman —Dublin, County Dublin
- Full-time
- Azure
- Analysis skills
- Mentoring
- Free parking
- Annual leave
Sr Backend Engineer - GraphQL Federation
eBay Inc. —Dublin, County Dublin
- Full-time
- System design
- Java
- JavaScript
Technical Infrastructure Program Manager, EMEA Data Center Delivery
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Project management
- Bachelor's degree

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Senior IT Lead and Delivery Manager

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time
€60,000–€70,000 a year

Qualifications

Jira
Azure
AWS
ServiceNow
IT
Budgeting
Active Directory
Juniper

Full job description

Overview:

Senior IT Lead & Client Success Manager

Location: Dublin, Ireland (On-site across two sites)
Salary: €60,000 to €70,000
Reports to: Head of IT Infrastructure / Head of Service Delivery

Shape the Future of IT Service Delivery

Are you an experienced IT leader who thrives on solving complex technical challenges while building trusted relationships with clients and senior stakeholders?

We’re looking for a Senior IT Lead & Client Success Manager to lead IT operations across our Dublin sites. This is a high-impact leadership role where you’ll combine strategic thinking with hands-on operational excellence, ensuring technology delivers measurable value to both our clients and the business.

You’ll become the face of IT for the Dublin operation—driving service excellence, leading a talented technical team, influencing senior leadership, and ensuring every technology investment supports business growth and customer success.

What You’ll Be Doing

Strategic Leadership & Business Partnership
Represent IT on the Dublin Leadership Team, helping shape strategic decisions and regional technology initiatives.
Own the regional IT operating and capital budgets, ensuring investments deliver measurable ROI, operational efficiencies, and commercial value.
Build strong relationships with clients, Technical Account Managers (TAMs), and senior stakeholders, positioning IT as a trusted business partner.
Support client retention, business growth, and new business opportunities through exceptional technology delivery.
Service Delivery Excellence
Take ownership of IT service delivery across both Dublin sites, ensuring SLA and OLA targets are consistently achieved.
Produce and present Quarterly Business Reviews (QBRs), providing clear reporting on service performance, infrastructure health, risks, and improvement initiatives.
Lead governance around change management, security, GDPR compliance, and business continuity planning.
Chair or contribute to Change Advisory Board (CAB) meetings for high-risk technical changes.
Leadership & People Management
Lead, mentor, and develop a team of 3–5 Desktop Support Engineers.
Drive performance management, coaching, succession planning, and professional development.
Act as the senior escalation point for Priority 1 and Priority 2 incidents.
Lead technical response during critical incidents while providing clear communication to executive stakeholders.
Manage and continuously improve a 24/7 on-call support model.
Infrastructure & Innovation
Ensure maximum availability and performance across:
Enterprise networking (Fortinet & Juniper)
Local infrastructure and data centres
End-user computing
Audio Visual technologies
Enterprise client applications
Collaboration platforms
Identify opportunities to modernise infrastructure and introduce innovative technologies.
Drive Continuous Service Improvement (CSI) initiatives that improve user experience while reducing operational costs.

Essential Experience

8+ years’ experience within enterprise IT environments.
Minimum 5 years leading IT teams within a BPO, Managed Services, or large enterprise environment.
Previous people management experience, leading and developing technical teams.
Strong commercial awareness with experience managing operational budgets.
Proven experience managing enterprise service delivery and stakeholder relationships.
Technical Expertise
You’ll have strong experience across several of the following:
ITIL v4 Foundation (Managing Professional desirable)
Fortinet and Juniper networking
Microsoft Azure and/or AWS
Active Directory & Okta
ServiceNow and/or Jira Service Management
Enterprise infrastructure
Hybrid environments
Identity and Access Management
IT Governance
Change Management
Business Continuity & Disaster Recovery
GDPR and Information Security
Personal Attributes
We’re looking for someone who can confidently bridge the gap between technology and business by:
Translating complex technical concepts into clear business outcomes.
Influencing senior leaders and executive stakeholders.
Remaining calm under pressure during critical incidents.
Building trusted relationships with clients and internal teams.
Leading with accountability, collaboration, and a customer-first mindset.
Continuously identifying opportunities for improvement and innovation.

Why Join Us?

This is an opportunity to play a pivotal role within a growing organisation where technology is central to operational success.

You’ll have the chance to:

Lead strategic IT initiatives that directly influence business performance.

Partner with global clients and senior leadership teams.

Drive innovation across modern enterprise technologies.

Develop and mentor a high-performing technical team.

Make a genuine impact on customer experience and business growth.

If you’re an experienced IT leader who combines technical expertise with commercial awareness and exceptional stakeholder management, we’d love to hear from you.

Apply today and help shape the future of IT service delivery in Dublin.

#LI-CW1

Apply Now

Refine Your Search

senior infrastructure engineer dublin jobs in oldtown, d

Senior IT Lead and Delivery Manager

Head of Professional Services

Senior Manager, Solutions Engineering, Okta

Principal HV Design Engineer

Network Support Engineer, Aruba

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Capacity Planning Manager, CDP EMEA

Senior Software Engineer, Platform (based in Dublin OR Madrid)

Senior Manager, Platform Engineering

Reporting Manager:Rail projects

Senior Software Engineer, Core Experiences - Dublin, Ireland

Senior Site Reliability engineer

Senior Software Development Engineer in Test (Contractor 12 months)

Senior DevOps Engineer

Senior Building Services Engineer – Modular Data Centre Solutions

Deskside Support Engineer

IT Systems Engineer

Senior Network Engineer

Sr Backend Engineer - GraphQL Federation

Technical Infrastructure Program Manager, EMEA Data Center Delivery

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