Find Income protection Jobs in Dublin County Dublin

Team Leader Income Protection Claims, New Ireland Assurance
Bank of Ireland —Dublin, County Dublin
- Full-time
- Hybrid work
- No degree
- Annual leave
- Employee assistance program
12d
Manager, Customer Service
The Pokémon Company International —Dublin, County Dublin
- €82,000–€148,000 a year
- On call
- Customer service
- Project management
- Bachelor's degree
- Relocation assistance
- Gym membership
6d
Policy & Research Officer
ES Talent Management —Dublin, County Dublin
- €50,000 a year
- Monday to Friday
- Hybrid work
- Research
- Organisational skills
- Communication skills
- Employee assistance program
Quick apply
18h
Administration Personnel
RIAI —Dublin, County Dublin
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
11d
Business Analyst - Conversions Alternatives Data SME
SEI Investments —Dublin, County Dublin
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Presentation skills
- Annual leave
Software Quality Assurance Analyst (Brightflag)
Wolters Kluwer —Dublin, County Dublin
- Full-time
- Java
- SQL
- Communication skills
- Life insurance
Laboratory Aide Histology (Fixed term)
Eurofins Ireland Clinical Diagnostics —DUBLIN 18, County Dublin
- Full-time
- Leaving certificate
- No degree
- Employee assistance program
- Sick pay
Quick apply
6d
FOO Analyst I, ETF & Index Equity EMEA
Invesco —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Finance
- Annual leave
- Life insurance
4d
Manual Ethical Hacker (Web Applications)
Bank of America —Dublin, County Dublin
- Full-time
- SQL
- Communication skills
- Employee assistance program
Candidate Experience Partner- (6 month Fixed Term Contract)
Zalando —Dublin, County Dublin
- Full-time
- Employee assistance program
Underwriting Assistant
Benefact Group —Dublin, County Dublin
- €28,000–€35,000 a year
- Monday to Friday
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
- Employee assistance program
5d
Validation Engineer
Ellab Ireland —Dublin, County Dublin
- From €50,000 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
6d
CRM & Customer Insights
Elwood Roberts —Dublin, County Dublin
- €31,000–€47,000 a month
- Weekend availability
- Hybrid work
- Annual leave
Quick apply
Transformation Business Analyst
Cornmarket —Dublin, County Dublin
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Continuous improvement
- Annual leave
- Life insurance
Quick apply
Healthcare Assistant
The Fern Dean Stepaside —Dublin, County Dublin
- €14.50–€16.00 an hour
- Full-time
- Nursing
- English
- No degree
- Referral programme
Quick apply
Clerical Officer Histology (Fixed term)
Eurofins Ireland Clinical Diagnostics —DUBLIN 18, County Dublin
- Full-time
- Leaving certificate
- No degree
- Employee assistance program
- Sick pay
Quick apply
6d
Pension & Investment Administrator
Cornmarket —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance program
Quick apply
Credit Risk Reporting - Risk Analysis Specialist I (International & GWIM)
Bank of America —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Data analysis skills
- SQL
- Employee assistance program
7d
Healthcare Assistant
The Four Ferns Nursing Home —Dublin, County Dublin
- €14.50–€16.00 an hour
- Full-time
- Nursing
- English
- No degree
- Referral programme
Quick apply
Senior Compliance Executive / Compliance Manager
Invesco —Dublin, County Dublin
- Full-time
- Hybrid work
- Finance
- Analysis skills
- Bachelor's degree
- Annual leave
- Life insurance
14d

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Team Leader Income Protection Claims, New Ireland Assurance

Bank of Ireland -
Dublin, County Dublin

Apply Now

Job details

Full-time
12 days ago

Benefits

Annual leave
Employee assistance program

Qualifications

CPC Card
Process improvement

Full job description

What is the opportunity?

This is an opportunity to lead a dedicated Income Protection (IP) Claims team in New Ireland Assurance, supporting customers at important moments in their lives. You will guide day to day priorities, help deliver a consistent and caring service, and support colleagues to grow and succeed. The role offers a mix of people leadership, operational oversight, and continuous improvement, with the chance to work closely with teams across Group Risk and contribute to how we deliver for our customers.

In this role, you will:

Lead, coach and support a team of Claims Assessors and Administrators to deliver strong service, productivity and colleague development.
Lead workloads and priorities to ensure claims are assessed and paid in line with agreed service standards.
Oversee complaint handling, including investigation, resolution and sign off in line with Consumer Protection Code (CPC) requirements.
Use data and insights to support planning, forecasting and continuous improvement across processes.
Work with internal and external partners to improve processes, reduce risk and support regulatory and legal compliance.
Ensure compliance with relevant Regulatory, Compliance and Legal requirements across all service-lines. Ensure all team activity is appropriately controlled and supported by rigorous quality assurance and risk management framework.
Manage relationships with key external stakeholders such as brokers and employers to ensure high level of service delivery.

What will make you stand out?

You are a people focused leader who enjoys developing others and building a positive, supportive team environment. You bring strong organisation and decision making skills, with the ability to balance customer needs, team priorities and regulatory requirements.

You communicate clearly and confidently, building strong relationships with colleagues and stakeholders. You are comfortable working in a fast paced environment and take a proactive approach to solving problems and improving processes. A strong attention to detail and a commitment to delivering consistent service will help you succeed in this role.

Experience in the following areas would be beneficial, but is not essential for this role:

Financial Services Industry experience.
Exposure to Income Protection or Claims environment.
Experience supporting change or process improvement initiatives within financial services.
The ability to motivate and manage a team to achieve set targets within a designated framework

Essential qualifications

Qualified Financial Advisor (QFA) qualification.

More about the team

The Income Protection Claims team assesses and leads claims arising from Individual and Group Life Assurance policies. Our focus is on delivering a fair, timely and supportive experience for customers while meeting all regulatory and compliance requirements.

This is a hybrid role, based primarily in Dublin. We typically ask colleagues to spend a minimum of 8 days per month working in person to support collaboration and connection. Specific arrangements will be confirmed by your recruiter to ensure they meet the needs of the role and team.

#li-hybrid #ij-hybrid

Why work with us

The Bank of Ireland company culture prioritises work life balance with a commitment to hybrid working, along with 23 days annual leave and excellent pension contributions.

Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy along with working parent and carer supports.

Your health and wellbeing is important to us; we offer a substantial health insurance contribution, Employee Assistance Programme, WebDoctor and financial wellbeing coaches.

We also encourage and support colleagues to pursue educational and professional qualifications to grow and improve your career!

Key Competencies

Customer Focused - People Manager
Take Ownership - People Manager
Better together - People Manager
Manage Risk - People Manager
Be Decisive - People Manager

We're on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email. Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

Apply Now

Refine Your Search

income protection jobs in dublin county dublin

Team Leader Income Protection Claims, New Ireland Assurance

Manager, Customer Service

Policy & Research Officer

Administration Personnel

Business Analyst - Conversions Alternatives Data SME

Software Quality Assurance Analyst (Brightflag)

Laboratory Aide Histology (Fixed term)

FOO Analyst I, ETF & Index Equity EMEA

Manual Ethical Hacker (Web Applications)

Candidate Experience Partner- (6 month Fixed Term Contract)

Underwriting Assistant

Validation Engineer

CRM & Customer Insights

Transformation Business Analyst

Healthcare Assistant

Clerical Officer Histology (Fixed term)

Pension & Investment Administrator

Credit Risk Reporting - Risk Analysis Specialist I (International & GWIM)

Healthcare Assistant

Senior Compliance Executive / Compliance Manager

I want to receive the latest job alerts for income protection in dublin county dublin

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