Find Multi skilled engineer Jobs in Dublin, D

IT Support Engineer - Level 2
PFH Technology Group —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Free parking
Quick apply
Multi-skilled Maintenance Engineer (Electrical Bias)
CHEP —Finglas, County Dublin
- €71,032 a year
- Full-time
- Engineering
- Maintenance
- No degree
Quick apply
Senior HVAC Engineer
JLL —Dublin, County Dublin
- Maintenance
- Windows
- Analysis skills
Software Engineering Manager (SRE) - Apple Services Engineering, Dublin
Apple —Dublin, County Dublin
- System design
- AWS
- Leadership
Senior HVAC Engineer
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- Maintenance
- Windows
- Analysis skills
Quick apply
Senior Civil Engineer
PUNCH Consulting Engineers —Dublin, County Dublin
- €54,000–€66,000 a year
- Hybrid work
- Microsoft Word
- AutoCAD
- Microsoft Excel
- Annual leave
Associate Director - Landscape Architecture
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- AutoCAD
- English
- Microsoft Office
Sr. Lead Security Engineer
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Computer Science
- Engineering
- Java
Sr Cybersecurity Engineer
Workday —Dublin, County Dublin
- €84,000–€126,000 a year
- Full-time
- AWS
- Scripting
- AI
Pre Sales Solution Engineer
Elwood Roberts —Dublin, County Dublin
- €60,000–€100,000 a month
- Full-time
- Sales
- Communication skills
Quick apply
Asset Management - Airfield Technician
DAA —Dublin, County Dublin
- 12 hour shift
- System design
- Maintenance
- Microsoft Office
Software Engineer
Autodesk —Dublin, County Dublin
- Full-time
- Computer Science
- AWS
- Bachelor's degree
Senior Solutions Architect
Asana —Dublin, County Dublin
- €155,000–€175,000 a year
- AWS
- Presentation skills
- JavaScript
- Work from home
Quick apply
Facilities MSSP
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- Continuous improvement
- No degree
- In-person
Quick apply
14d
Principal Landscape Architect
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- AutoCAD
- English
- Microsoft Office
Site Reliability Engineer III
Guidewire Software —Dublin, County Dublin
- Full-time
- Oracle
- Computer Science
- DevOps
Senior Sitecore Developer
Henry Schein Ireland —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- AWS
Senior Success Architect - Service Cloud
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- English
- AI
Senior Engineer - System Support & Analysis
Eirgrid —Dublin, County Dublin
- Engineering
- Analysis skills
- Project management
Quick apply
Customer Success Architect, Sales Cloud/ Platform - Additional European Languages
Salesforce —Dublin, County Dublin
- Full-time
- Spanish
- Sales
- Salesforce

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IT Support Engineer - Level 2

PFH Technology Group -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking

Qualifications

Microsoft Powerpoint
Microsoft Excel
Azure
Microsoft Outlook
Japanese
Windows
Analysis skills
SharePoint
Communication skills
Active Directory
Intune

Full job description

Job Title: L1 / L2 Service Desk Technician

Location: Dublin 1, free parking

Contract Type: Permanent

Hybrid: 4 days on site, WFH on Fridays.

Working hours: 35 hours per week

Overview

We are seeking a skilled and customer-focused L1/L2 Service Desk Technician to deliver first- and second-line ICT support within an ITIL-aligned environment. This role is ideal for a proactive problem-solver with strong Microsoft 365 expertise and a passion for delivering excellent user support.

Key Responsibilities

Provide first and second line IT support, ensuring high levels of first-time resolution
Log and track incidents via the PFH client ticketing system in line with ITIL processes
Troubleshoot, resolve, and escalate technical issues as required
Own and manage problem tickets, identifying root causes and implementing fixes
Respond to and manage security alerts and incidents
Work closely with internal teams and third-party vendors to resolve issues
Maintain and update knowledge base articles, SOPs, and runbooks
Manage IT hardware and software assets
Support continuous service improvement initiatives

Essential Requirements

ITIL Foundation Certification (v4 minimum)
Strong experience in ITIL-based Service Desk environments (Incident, Problem, Change Management)
Proven troubleshooting, triage, and escalation skills
Excellent communication skills with a customer-first approach
Ability to work effectively as part of a team environment

Technical Skills & Experience

Windows 11 deployment and support
Microsoft 365 (Outlook, Teams, OneDrive, SharePoint, Word, Excel, PowerPoint)
Entra ID / Active Directory
Intune Endpoint Management and patching (incl. Azure Update Manager)
Microsoft Defender (Vulnerability Management & XDR)
Microsoft Teams & Teams Rooms
Experience managing security incidents and alerts

Desirable Certifications

Microsoft Endpoint Administrator Associate (MD-102 / MD-100)
Microsoft Security, Compliance & Identity Fundamentals (SC-900)
(Candidates working towards certification will be considered; certification must be achieved by contract start date)

Cybersecurity Awareness

Strong knowledge of:
- Phishing and social engineering risks
- Identity & Access Management (IAM)
- Multi-Factor Authentication (MFA)
- Zero Trust principles

What We’re Looking For

Strong problem-solving and analytical skills
Excellent communication and interpersonal abilities
A proactive, solutions-driven mindset
Commitment to high-quality customer service

Apply Now

If you’re passionate about IT support and want to work in a dynamic, customer-focused environment, we’d love to hear from you.

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.

We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation, race, religion, or any other legally protected status.

We are committed to ensuring that individuals with disabilities or access needs are provided with reasonable accommodation during the recruitment process, to perform essential job functions, and to access the full benefits of employment. Please contact us if you require accommodation at any stage.

IND1

Quick apply

Refine Your Search

multi skilled engineer jobs in dublin, d

IT Support Engineer - Level 2

Multi-skilled Maintenance Engineer (Electrical Bias)

Senior HVAC Engineer

Software Engineering Manager (SRE) - Apple Services Engineering, Dublin

Senior HVAC Engineer

Senior Civil Engineer

Associate Director - Landscape Architecture

Sr. Lead Security Engineer

Sr Cybersecurity Engineer

Pre Sales Solution Engineer

Asset Management - Airfield Technician

Software Engineer

Senior Solutions Architect

Facilities MSSP

Principal Landscape Architect

Site Reliability Engineer III

Senior Sitecore Developer

Senior Success Architect - Service Cloud

Senior Engineer - System Support & Analysis

Customer Success Architect, Sales Cloud/ Platform - Additional European Languages

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