Find Senior engineer system support & analysis Jobs in Dublin, D

Senior Technical Support Engineer – Elastic Cloud Storage
Dell Technologies —Dublin, County Dublin
- Full-time
- Analysis skills
- Bachelor's degree
- Linux
10d
Senior Software Development Engineer
Solventum —Dublin, County Dublin
- Full-time
- Hybrid work
- DevOps
- SQL
- AWS
- Relocation assistance
Full Stack Software Engineer, Charles River Development, Senior Associate
State Street —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Java
Senior Product Manager, AI / ML Solutions
Optum —Dublin, County Dublin
- Full-time
- Azure
- Doctoral degree
- Data analysis skills
Senior Software Engineer - API Platform (Python/Typescript)
Workday —Dublin, County Dublin
- €86,400–€129,600 a year
- Full-time
- AWS
- Mentoring
- AI
Senior Network Development Engineer, GCNA
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- C++
- Bachelor's degree
Principal Technical Support Engineer – Elastic Cloud Storage
Dell Technologies —Dublin, County Dublin
- €67,150–€86,900 a year
- Full-time
- Analysis skills
- No degree
- Scripting
10d
Sr. Technical Program Manager, AWS Manufacturing Operations
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- Engineering
- AWS
9d
Senior Software Engineer
Adswizz —Dublin, County Dublin
- Full-time
- Java
- AWS
- Communication skills
IT Infrastructure Analyst (IT Knowledge Management – Communication and Documentation)
Eurofins —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer science
- English
- Analysis skills
Quick apply
11d
Senior Safety & Systems Engineer
AeroVect —Dublin, County Dublin
- Full-time
- Remote
- Computer Science
- Data analysis skills
- SQL
10d
Sr. SDE, Amazon Email Services
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- Java
- AWS
Site Reliability Engineering Manager, Security - Apple Services Engineering
Apple —Dublin, County Dublin
- Computer Science
- Java
- Master's degree
Senior QA Automation Engineer (AI-First)
News Corp —Dublin, County Dublin
- Master's degree
- SQL
- AWS
8d
Sr. Database Engineer, AWS DMS
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Oracle
- Java
- SQL
Staff ML Systems Engineer - Media Intelligence
Tether Operations Limited —Dublin, County Dublin
- Full-time
- Remote
- Azure
- System design
- English
Supply Chain Engineer (SCE)
Intel —Leixlip, County Kildare
- €71,300–€133,900 a year
- Full-time
- Management
- Engineering
- Data analysis skills
Full-Stack Engineer
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Oracle
- Computer Science
- Software troubleshooting
Lead Software Engineer
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Oracle
- Java
- SQL
EMEA Data & Digital Program Manager
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- SQL
5d

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Senior Technical Support Engineer – Elastic Cloud Storage

Dell Technologies -
Dublin, County Dublin

Apply Now

Job details

Full-time
10 days ago

Qualifications

Kubernetes
Vendor management
CCNA
Analysis skills
Bachelor's degree
VMWare
Linux
Communication skills
vSphere

Full job description

Senior Technical Support Engineer – Elastic Cloud Storage

At Dell Technologies, world-class service doesn’t end when our customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – no matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we will analyze it, identify the cause, recommend a solution and document the problem.

Join us as a Senior Technical Support Engineer on our ECS team in Ireland to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Senior Technical Support Engineer, you will be truly rewarded for working with some very high-profile and strategic customers and partners globally. Join Dell Technologies and you will work in a dynamic environment with other motivated, talented individuals who inspire greatness in their teammates.

Our unique position as a technology leader ensures that you’ll always be challenged in your work and supported in reaching your most ambitious goals. The Senior Engineer position is to provide support for Dell Technologies, ECS Division. Customers represent a broad range of Enterprise, Government and Vertical markets. Support open cases through multiple channels such as phone, email and online channels. The successful candidate will have excellent customer relations, communication, problem identification, troubleshooting skills and a strong technical background in multiple areas as detailed below.

You will:

Apply advanced technical expertise using standard operating and diagnostic procedures to resolve standard to complex level issues; identify, document and escalate customer issues to senior resources.
Identify and interpret interoperability and support matrices; identify, creates and deliver timely and highly focused training programs and/or serviceability enhancements within the Field and Remote technical support departments.
Maintain a “closed-loop" communication style assuring all appropriate individuals are notified of ongoing issues and problem resolution status.
Be responsible for sharing all acquired knowledge concerning problem resolutions; lead efforts in facilitating problem re-creation and failure analysis systems level issues.
Contribute to centralized problem identification and resolution databases; may have senior-level tasks similar to Engineering for assigned product and skills and assist junior engineers on complex cases and elevated engagements.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

5+ years of relevant experience in a professional role with a Bachelor’s degree or the additional equivalent experience
Strong working knowledge of two or more of the following; VMware (vSAN, vSphere, VCF, NSX), Linux, Enterprise Networking (Dell Networking, Cisco), Backup/Archiving knowledge, Engineering-level certifications, such as: CCNA/CCIE, VCP, VCAP, RHCE
Ability to work in a team environment and independently.
Analytical ability, communication skills and detail oriented.
Vendor management skills.

Desirable Requirements

Knowledge of Kubernetes
Coding skills

Who We Are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy.

Visit our Culture Code page to learn more about how we work and lead.

Apply Now

Refine Your Search

senior engineer system support & analysis jobs in dublin, d

Senior Technical Support Engineer – Elastic Cloud Storage

Senior Software Development Engineer

Full Stack Software Engineer, Charles River Development, Senior Associate

Senior Product Manager, AI / ML Solutions

Senior Software Engineer - API Platform (Python/Typescript)

Senior Network Development Engineer, GCNA

Principal Technical Support Engineer – Elastic Cloud Storage

Sr. Technical Program Manager, AWS Manufacturing Operations

Senior Software Engineer

IT Infrastructure Analyst (IT Knowledge Management – Communication and Documentation)

Senior Safety & Systems Engineer

Sr. SDE, Amazon Email Services

Site Reliability Engineering Manager, Security - Apple Services Engineering

Senior QA Automation Engineer (AI-First)

Sr. Database Engineer, AWS DMS

Staff ML Systems Engineer - Media Intelligence

Supply Chain Engineer (SCE)

Full-Stack Engineer

Lead Software Engineer

EMEA Data & Digital Program Manager

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