Find Customer service manager Jobs in Galway County Galway

Warranty & Accounts Administrator/Technician
Murphy Commercials (Gal) —Claregalway, County Galway
- €41,000–€47,000 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- English
Quick apply
8d
Operations Manager
Clybaun Hotel —Galway, County Galway
- From €45,000 a year
- Full-time
- Hotel
- No degree
- Budgeting
- Free parking
- Employee discount
Quick apply
12d
Leisure Centre General Manager
Claregalway Hotel —Claregalway, County Galway
- Full-time
- Management
- Customer service
- Hotel
- Employee discount
- Gym membership
Quick apply
4d
Business Development Manager
Overland Ireland Tours —Galway, County Galway
- Weekend availability
- Hospitality
- Sales
- Marketing
Quick apply
8d
Accommodation Manager
Nassfeld Ltd —Galway, County Galway
- From €36,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
Product Manager
River Island —Galway, County Galway
- Weekend availability
- Sales
- Leadership
- Time management
- Annual leave
Quick apply
Senior Account Manager
The Knot Worldwide —Galway, County Galway
- €40,000–€51,000 a year
- Google Suite
- Salesforce
- Analysis skills
Quick apply
Store Manager - Full Time
Golden Discs —Galway, County Galway
- Full-time
- Social media management
- Employee discount
Quick apply
8d
Receptionist
Dalata —Galway, County Galway
- Full-time
- Customer service
- Hotel
- No degree
- Employee assistance program
Quick apply
12d
Complaints Officer
MAWDY —Galway, County Galway
- Full-time
- Hybrid work
- English
- Microsoft Office
- Organisational skills
- Wellness program
- Annual leave
Quick apply
5d
Senior Operations Program Manager
Medtronic —Galway, County Galway
- €102,880–€154,320 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- No degree
12d
Night Porter
Galway Bay Hotel —Salthill, County Galway
- Part-time
- English
- Hotel
- Communication skills
- Employee discount
Quick apply
12d
Customer Delivery Driver - Galway Centre
Tesco Ireland —Galway, County Galway
- €18.24 an hour
- Full-time
- Communication skills
- Employee assistance program
14d
HGV Driver
Frylite Solutions —Galway, County Galway
- From €18.03 an hour
- Overtime
- Communication skills
- Free parking
- Wellness program
Quick apply
Duty Manager – Food & Beverage Operations
Claregalway Hotel —Claregalway, County Galway
- Weekend availability
- Management
- Customer service
- English
- Gym membership
Quick apply
6d
Collections Advisor
Radius Limited —Galway, County Galway
- Full-time
- Customer service
- Communication skills
- Fuel card
- Employee assistance program
Quick apply
Graduate Management Trainee - Galway
Enterprise Mobility —Galway, County Galway
- Full-time
- Management
- Customer service
- Bachelor's degree
Sales Account Specialist
The Knot Worldwide —Galway, County Galway
- Sales
- Customer service
- Salesforce
Quick apply
Chef Manager
SUSHI GOURMET —Terryland, County Galway
- From €15.50 an hour
- Full-time
- Team management
- Food service experience
- Leadership
- Free parking
- Annual leave
Quick apply
Assistant Restaurant Manager
Handsome Burger —Galway, County Galway
- From €650 a week
- Full-time
- Hospitality
- Customer service
- Supervising experience
- Store discount
- Employee assistance program
Quick apply

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Warranty & Accounts Administrator/Technician

Murphy Commercials (Gal)
Claregalway, County Galway

Quick apply

Job details

Full-time | Specified-purpose | Fixed term
€41,000–€47,000 a year
8 days ago

Qualifications

Microsoft Excel
Financial auditing
Data analysis skills
English
Communication skills

Full job description

Due to an unexpected vacancy arising with our business, we are hiring a Warranty & Accounts Administrator/Technician to join our team, the role will be fast paced and varied, largely consisting of the following:

· Processes, submits and tracks warranty claims in line with the manufacturers policy thereby meeting or exceeding customer and company expectations in terms of warranty claims

· Provides administrative support to the Group Warranty Manager and colleagues across the company on items covered under warranty so they can communicate this to the customer

· Liaises with aftersales staff on the progress of warranty claims when required

· Processes warranty job cards from the service technicians and updates the system entering the appropriate claim codes to indicate the cause, make of part, fault diagnosis and detail of the customer complaint and any other information required

· Regularly reviews the Warranty Bulletins and implements / communicates changes identified with appropriate staff;

· Liaises with manufacturer for information/approval on contributions

· Develops and maintains comprehensive product knowledge in respect of all vehicles

· On a Bi-weekly basis review all submitted warranty claims / invoices for payment. These claims are to be submitted within the allocated time frame of 10 days, Report with Senior Management and identifies reasons for non-payment

· Completes all appropriate paperwork for each warranty claim

· Partakes in manufacturer warranty audits as and when required

· Completes any other appropriate administrative activities as specified by the Manager, not limited to:

· Entry of Workshop Retail invoices

· . Warranty – Entry and closing of Warranty Claims per above

· Corresponding with Parts Department in response to enquiries, workshop requirements and parts availability, etc.

· Supporting the Accounts Receivable department with particular emphasis on:

· Liaise with Accounts Receivable and assist with customer queries and when where requested assist with payment collections in conjunction with account receivable

· The role also includes other support to the Management Team including:

· Preparation of Warranty reports and updates regarding outstanding warranties and updates on their progress

· Manage and maintain supporting documentation for auditing purposes

· Advanced experience with Excel with an excellent working knowledge of complex data analysis, and dynamic reporting.

· Ad-hoc duties and reports as required

Requirements:

Skills and Competencies:

Motor sector experience is not essential but desirable - training will be provided
Occasional travel maybe required
Computer literate - Experience in using Microsoft applications and web-based portals
Strong communication skills with internal and external customers, suppliers and the manufacturer
Strong problem-solving ability to identify and resolve issues in a professional and empathetic manner
Possess strong attention to detail with administrative functions
Ability to work independently in a busy, active environment, managing own time and workflow effectively
Present a consistently professional image to both internal and external customers, through attitude, behaviour and personal appearance
Build strong interdepartmental relationships and pay close attention to other department requirements

· Account Technician or a candidate with sufficient experience within workshop/ part department

· 2-3 years plus experience in overall account / warranties

· Fluent English essential

· Excellent attention to detail and communication skills

· Ability to work on own initiative and as part of a team

· A “Can Do” positive attitude

Pay: €41,000.00-€47,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in galway county galway

Warranty & Accounts Administrator/Technician

Operations Manager

Leisure Centre General Manager

Business Development Manager

Accommodation Manager

Product Manager

Senior Account Manager

Store Manager - Full Time

Receptionist

Complaints Officer

Senior Operations Program Manager

Night Porter

Customer Delivery Driver - Galway Centre

HGV Driver

Duty Manager – Food & Beverage Operations

Collections Advisor

Graduate Management Trainee - Galway

Sales Account Specialist

Chef Manager

Assistant Restaurant Manager

I want to receive the latest job alerts for customer service manager in galway county galway

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