Find Apprentice plumber 1st, 2nd, 3rd, 4th year Jobs in Dublin, D

Service Desk Engineer
Medica —Dublin, County Dublin
- Full-time
- Azure
- Windows
- Scripting
Quick apply
4d
Support Technician
Softworks —Bray, County Wicklow
- €30,000–€38,000 a year
- Hybrid work
- Spanish
- Azure
- Computer Science
- Annual leave
- Work from home
12d
Sport and Physical Activity Intern - Trinity College Dublin Students Union and Trinity Sport
Trinity College Dublin Students Union —Dublin, County Dublin
- €15.40 an hour
- Full-time
- Microsoft Office
- Bachelor's degree
- First Aid Certification
- Wellness program
- Gym membership
Quick apply
10d
Ad Operations Associate - Core Exchange
Core —Dublin, County Dublin
- €30,000–€31,000 a year
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- No experience needed
- Annual leave
- Employee assistance program
Quick apply
9d
Analyst, Corporate Banking, Dublin
Scotiabank —Dublin, County Dublin
- Spanish
- Analysis skills
- Banking
Customer Assistant - Crumlin Express (20-25 Hours)
Tesco Ireland —DUBLIN 12, County Dublin
- Full-time
- Employee assistance program
2d
Health & Safety Officer
Collen Construction —Dublin, County Dublin
- Full-time
- Communication skills
- Time management
Computer Science Graduate
AQMETRICS —Maynooth, County Kildare
- Full-time
- Computer Science
- In-person
- Communication skills
- Employee assistance program
Accounts Receivable Analyst
Tayto Snacks —Ashbourne, County Meath
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Fund Operations Analyst
PIMCO —Dublin, County Dublin
- €47,000 a year
- Microsoft Excel
- English
- SQL
Multi Task Assistant (MTA)
Oblate Fathers —DUBLIN 8, County Dublin
- €15.08 an hour
- Part-time
- Customer service
- Food service
- Cleaning
Quick apply
11d
Optical Assistant
Specsavers —Santry, County Dublin
- Full-time
- Customer service
- No degree
- IT
- Free parking
Global Device Development Graduate
Viatris —Northern Cross, County Dublin
- Full-time
- Engineering
- No degree
5d
Bank Nurse
Fresenius Medical Care —Dublin, County Dublin
- €23 an hour
- Part-time
Deskside Support Engineer
Ekco —Dublin, County Dublin
- Azure
- Windows
- SharePoint
- Annual leave
- Employee assistance program
Quick apply
HR Intern fixed term contract
Viatris —Baldoyle, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Human resources
12d
Security Operations Analyst
Viatel —Dublin, County Dublin
- €45,000 a year
- Azure
- Windows
- Analysis skills
5d
Graduate - Supply Chain
Viatris —Northern Cross, County Dublin
- Full-time
- Engineering
- No degree
5d
Summer Camp Leader
Let's Go Summer Schools Ltd —South Dublin, County Dublin
- €534.60 a week
- Part-time
- Bachelor's degree
Quick apply
Admin Team Member - Supply Chain, Kilteel
ESB —Kilteel, County Kildare
- €33,500–€40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- No degree
12d

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Service Desk Engineer

Medica
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time
4 days ago

Qualifications

Telephony
Azure
Operating systems
Windows
DHCP
IT support
Scripting
DNS
SharePoint
ServiceNow
TCP/IP
PowerShell
Active Directory
Intune
VPN

Full job description

Position Overview

The Service Desk Engineer is responsible for delivering high-quality 1st and 2nd line technical support to Medica Ireland, ensuring excellent customer service and timely resolution of incidents and service requests.

The role supports and maintains end-user technology, Microsoft 365 services, Microsoft Entra ID, endpoint devices, IT asset management processes, and user lifecycle management activities. The successful candidate will act as a key point of contact for employees, radiologists, radiographers, clients, and third-party suppliers, ensuring IT services are delivered in line with agreed SLAs and industry best practice.

Key Responsibilities

Service Desk and Technical Support

Provide prompt, professional, and customer-focused support for incidents, requests, and queries.

Own tickets from initial logging through to closure, ensuring regular communication and updates to users.

Diagnose and resolve hardware, software, networking, Microsoft 365, printing, telephony, and application issues.

Escalate incidents appropriately while retaining ownership until resolution.

Meet agreed Service Level Agreements and Key Performance Indicators.

Identify recurring issues and contribute to repeat problem analysis, root cause analysis, and permanent resolution activities.

Create and maintain knowledge articles, user support guides, and technical documentation.

Microsoft 365 and Identity Management

Administer Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive and related services.

Manage Microsoft Entra ID user accounts, groups, licences, roles, and access permissions.

Support Multi-Factor Authentication, Conditional Access, Self-Service Password Reset, and identity-related services.

Assist with Microsoft Intune and endpoint management activities where required.

Support user access reviews and security governance activities.

User Lifecycle Management

Manage Joiner, Mover and Leaver processes in accordance with documented procedures.

Provision, modify, and decommission user accounts across business systems.

Ensure appropriate access rights are assigned, changed, and removed in a timely manner.

Maintain audit records relating to user access, onboarding, role changes, and leavers.

Work closely with HR, line managers, and system owners to ensure accurate and compliant user onboarding and offboarding.

Asset Management

Maintain accurate IT asset records within the Asset Management platform.

Manage the lifecycle of IT assets from procurement through deployment, support, return, and disposal.

Track equipment allocations, returns, replacements, and disposals.

Participate in regular asset audits and reconciliation activities.

Ensure hardware and software inventories remain accurate and compliant.

Support procurement activities and liaise with third-party suppliers where required.

Infrastructure and Application Support

Support desktop, laptop, mobile device, peripheral and workstation deployments.

Deploy and maintain operating systems, software packages, standard builds, and security updates.

Assist in maintaining servers, storage, networking, cloud services, and backup verification activities where required.

Support system monitoring, routine maintenance, and operational checks.

Assist with technical troubleshooting relating to RIS, PACS and other clinical or operational applications.
Participate in system upgrades, migrations, technical projects, and service transition activities

Security, Compliance and Governance

Follow established IT security policies, procedures, standards, and audit requirements.

Assist with patch management, vulnerability remediation, and endpoint security activities.

Support user access reviews, security monitoring, and compliance evidence gathering.

Identify potential security risks and escalate appropriately.

Maintain compliance with data protection, confidentiality, information security and healthcare governance requirements.

Documentation and Continuous Improvement

Maintain accurate technical documentation, procedures, records, and support guides.

Contribute to process improvements, service improvements, and operational efficiencies.

Identify opportunities for automation, standardisation, and self-service capabilities.

Participate in regular team meetings, service reviews, and improvement initiatives.

Support the development and maintenance of IT Service Management processes aligned to ITIL best practice.

Essential

Minimum 2 years' experience in a Service Desk, IT Support, or End User Computing role.

Experience supporting Microsoft 365 environments.

Experience administering Microsoft Entra ID, previously Azure Active Directory.

Experience managing Joiner, Mover and Leaver processes.

Experience maintaining IT asset registers and supporting asset audits.

Experience working with IT Service Management platforms such as Freshservice, ServiceNow or ManageEngine.

Strong troubleshooting skills across desktop, laptop, mobile and peripheral technologies.
Knowledge of Windows 10/11 operating systems.
Understanding of networking fundamentals including TCP/IP, DNS, DHCP and VPN technologies

Desirable

Experience with Microsoft Intune and Endpoint Manager.

Experience supporting Microsoft Teams Voice and collaboration technologies.

Knowledge of Active Directory and Group Policy.

Familiarity with PowerShell scripting and automation.

Experience working within a healthcare, regulated, audited, or highly secure environment.

ITIL Foundation certification.
Microsoft certifications such as Microsoft 365 Fundamentals, Azure Fundamentals, Modern Desktop Administrator, or Endpoint Administrator

Quick apply

Refine Your Search

apprentice plumber 1st, 2nd, 3rd, 4th year jobs in dublin, d

Service Desk Engineer

Support Technician

Sport and Physical Activity Intern - Trinity College Dublin Students Union and Trinity Sport

Ad Operations Associate - Core Exchange

Analyst, Corporate Banking, Dublin

Customer Assistant - Crumlin Express (20-25 Hours)

Health & Safety Officer

Computer Science Graduate

Accounts Receivable Analyst

Fund Operations Analyst

Multi Task Assistant (MTA)

Optical Assistant

Global Device Development Graduate

Bank Nurse

Deskside Support Engineer

HR Intern fixed term contract

Security Operations Analyst

Graduate - Supply Chain

Summer Camp Leader

Admin Team Member - Supply Chain, Kilteel

I want to receive the latest job alerts for apprentice plumber 1st, 2nd, 3rd, 4th year in dublin, d

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