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Sales & Services Associate (v)
Marriott International, Inc —Cork, County Cork
- Full-time
- Hotel
- Supervising experience
- No degree
Trade Counter Sales Associate
James Mc Mahon, Limited —Cork, County Cork
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Trade Counter Sales Associate
James Mc Mahon, Limited —Cork, County Cork
Where a discount / rounding-down is required and appropriate, the Manager will approve this in the system prior to payment being processed.
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Sales & Services Associate (v)

Marriott International, Inc -
Cork, County Cork

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Job details

Full-time

Qualifications

Supervising experience

Full job description

Additional Information
Job Number26071699
Job CategoryReservations
LocationMacCurtain Street, Cork, Cork, Ireland, T23W2DW
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Serve guests from around the world as they embark on their travel journey. Create an effortless experience and build raving brand fans by answering questions about property facilities, services, and room accommodations to support our overall vision to be the world’s favorite travel company. Handle incoming contacts for a variety of Marriott brands and assist customers with their booking needs or questions through preferred channels including voice, email, and chat. Responsibilities include processing reservation requests and support of basic loyalty and customer care requests. This role will identify guest reservation needs and follow sales techniques to maximize revenue. Ensure compliance with policies and procedures for special booking rules and requests, loyalty guidelines and case management. Provide customer support through assistance and guidance in issue resolution, and an open communication with Marriott properties, related company contacts, and third parties.

Follow all company policies and procedures; ensure personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott International è la più grande compagnia alberghiera del mondo, con più brand, più hotel e più opportunità di crescita e di successo per i dipendenti. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.

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Sales & Services Associate (v)

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