Find Implementation engineer Jobs in Blarney, C

Solutions Architect – Contact Center (Cloud & AI)
Johnson Controls —Cork, County Cork
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
DSP Engineer (Digital Signal Processing)
MBRYONICS —Cork, County Cork
- €75,000–€90,000 a year
- Full-time
- Doctoral degree
- Analysis skills
- C++
14d
Software Principal Engineer
Dell Technologies —Cork, County Cork
- Full-time
- System design
- Java
- C++
Senior Process Engineer
Hovione —Cork, County Cork
- Engineering
- English
- Microsoft Office
LAB AUTOMATION ENGINEER
Réalta Technologies (RT) —Cork, County Cork
- Full-time
- Computer Science
- Engineering
- SQL
Electrical & Instrumentation Project Engineer (E&I)
PM Group —Cork, County Cork
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Cloud Applications Engineer
OpenText —Cork, County Cork
- Azure
- Computer Science
- Java
Staff Systems Engineer (AI and DSP) - Cork, Ireland
Qualcomm —Cork, County Cork
- Doctoral degree
- Engineering
- System design
- Employee stock purchase plan
Sr. Engineer, AI Platforms and Solutions - Cork, Ireland
Qualcomm —Cork, County Cork
- Doctoral degree
- Computer Science
- Engineering
- Employee stock purchase plan
Operations & Maintenance Engineer
Glanua —Cork, County Cork
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
Quick apply
MES Engineer Tulip
Cognizant —Cork, County Cork
- Full-time
- Hybrid work
- Oracle
- System design
- No degree
AI Software Engineer, Senior – Sensors Software - Cork, Ireland
Qualcomm —Cork, County Cork
- Doctoral degree
- Engineering
- Master's degree
- Employee stock purchase plan
Director, Web Platform & Technology
MongoDB —Cork, County Cork
- Hybrid work
- Azure
- AWS
- Agile
Staff Engineer
MongoDB —Cork, County Cork
- On call
- Hybrid work
- Azure
- Java
- AWS
14d
Process Engineer
Hovione —Cork, County Cork
- Engineering
- English
- Microsoft Office
7d
Product Security Engineer, Senior - Cork, Ireland
Qualcomm —Cork, County Cork
- Doctoral degree
- Computer Science
- Engineering
- Employee stock purchase plan
BIM Lead - Munster
EDC Engineering Design Consultants LTD. —Cork, County Cork
- Overtime
- Hybrid work
- AutoCAD
- Customer service
- Engineering
- Annual leave
- Work from home
Quick apply
Quality Specialist Engineer
Eurofins Ireland PSS —Ringaskiddy, County Cork
- 8 hour shift
- Engineering
- Bachelor's degree
- No degree
- Free parking
- Annual leave
Quick apply
20h
MES Engineer (POMSnet)
NeoDyne —Cork, County Cork
- Overtime
- Oracle
- Customer service
- System design
Quick apply
Staff Engineer, Embedded AI Software Engineer
Analog Devices —Cork, County Cork
- Full-time
- C++
- Software development
- Linux

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Solutions Architect – Contact Center (Cloud & AI)

Johnson Controls -
Cork, County Cork

Apply Now

Job details

Full-time

Qualifications

Telephony
Computer Science
Engineering
Bachelor's degree
Analytics
Information Technology

Full job description

What you will do

We’re looking for a Solutions Architect to shape and evolve our global cloud contact center ecosystem.

You’ll play a key role in designing scalable, resilient, and future-ready solutions across voice, digital, and AI-driven channels. This is a highly collaborative role where you’ll work closely with business leaders, engineers, and vendors to improve customer experience and operational performance.

How you will do it

Architecture & Strategy

Design and own end-to-end architecture for our cloud contact center platform (CCaaS).
Ensure solutions are scalable, secure, and aligned with business goals.
Lead architecture reviews and guide technical decision-making.

Collaboration & Delivery

Translate business needs into practical, scalable solutions.
Partner with engineering, infrastructure, and vendors to deliver outcomes.
Support implementation planning and continuous improvements.

Innovation & Transformation

Evaluate new technologies (AI, automation, analytics, digital channels).
Identify opportunities to enhance customer and agent experience.
Contribute to the long-term roadmap and modernization strategy.

Advisory & Leadership

Act as a trusted advisor to stakeholders.
Proactively identify risks and recommend solutions.
Influence the future direction of the contact center ecosystem.

What we look for

Required

Proven track of experience in contact center solution architecture, platform design, and supporting enterprise contact center environments in multiple regions.
Hands-on experience with cloud contact center platforms (e.g. NICE – our current platform, Amazon Connect, Genesys Cloud).
Strong understanding of IVR (interactive voice response), ACD (automatic call distribution), VoIP, Omnichannel routing, and unified communications.
Experience with APIs, SIP, and integrations.
Familiarity with reporting, analytics, and workforce management tools.

Preferred

Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
Overview of cloud telephony services.
Exposure to AI, automation, or digital engagement platforms.

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

#LI-BB1

#LI-Hybrid

Apply Now

Refine Your Search

implementation engineer jobs in blarney, c

Solutions Architect – Contact Center (Cloud & AI)

DSP Engineer (Digital Signal Processing)

Software Principal Engineer

Senior Process Engineer

LAB AUTOMATION ENGINEER

Electrical & Instrumentation Project Engineer (E&I)

Senior Cloud Applications Engineer

Staff Systems Engineer (AI and DSP) - Cork, Ireland

Sr. Engineer, AI Platforms and Solutions - Cork, Ireland

Operations & Maintenance Engineer

MES Engineer Tulip

AI Software Engineer, Senior – Sensors Software - Cork, Ireland

Director, Web Platform & Technology

Staff Engineer

Process Engineer

Product Security Engineer, Senior - Cork, Ireland

BIM Lead - Munster

Quality Specialist Engineer

MES Engineer (POMSnet)

Staff Engineer, Embedded AI Software Engineer

I want to receive the latest job alerts for implementation engineer in blarney, c

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