Find Cloud systems engineer | Jobs in County Cork

Senior Technical Support Engineer – Elastic Cloud Storage
Dell Technologies —Cork, County Cork
- Full-time
- Analysis skills
- Bachelor's degree
- Linux
9d
Senior Software Engineer
Corca Health —University College Cork, County Cork
- Full-time
- Hybrid work
- Computer Science
- DevOps
- Engineering
- Flexitime
- Gym membership
Quick apply
Senior Staff Software Engineer/Architect - Runtime Engineer
Qualcomm —Cork, County Cork
- Doctoral degree
- Computer Science
- Engineering
- Employee stock purchase plan
Staff Engineer
MongoDB —Cork, County Cork
- On call
- Hybrid work
- Azure
- Java
- AWS
Senior Software Engineer, C2C Services
MongoDB —Cork, County Cork
- Azure
- Java
- AWS
Staff Digital Verification Engineer
onsemi —Cork, County Cork
- Full-time
- Research
- Master's degree
- Analysis skills
Senior Site Reliability Engineer
OpenText —Cork, County Cork
- On call
- Computer Science
- DevOps
- Windows
Business Systems Engineer (Cork)
Qumulo —Cork, County Cork
- Full-time
- Hybrid work
- Azure
- Computer Science
- Master's degree
Quick apply
Network Lead
PM Group —Cork, County Cork
- On call
- Computer Science
- Analysis skills
- Bachelor's degree
IT Support Engineer - Helpdesk
PFH Technology Group —Little Island, County Cork
- Full-time
- IT
Quick apply
Lead Site Reliability Engineer
OpenText —Cork, County Cork
- Weekend availability
- Computer Science
- Windows
- AWS
Senior Software Engineer, Core Experiences - Cork, Ireland
Speechify —Cork, County Cork
- €30,000–€120,000 a year
- Remote
- Java
Support Engineer IAM ( OneLogin)
One Identity —Cork, County Cork
- Full-time
- Azure
- Salesforce
- Windows
Level 1 Engineer
Ekco —Cork, County Cork
- Azure
- Computer Science
- Windows
- Annual leave
- Employee assistance program
Quick apply
Lead Site Reliability Engineer | Cork
OpenText —Cork, County Cork
- Azure
- AWS
- JavaScript
Senior Data Engineer (Cork)
Qumulo —Cork, County Cork
- Full-time
- Hybrid work
- Azure
- Computer Science
- Salesforce
Quick apply
Staff Technical Program Manager, Site Reliability Engineering
MongoDB —Cork, County Cork
- Remote
- Azure
- AWS
- SDLC
Senior Software Engineer, Forward Deployed AI Engineer
MongoDB —Cork, County Cork
- Hybrid work
- Azure
- Oracle
- Java
3d
Senior AI/ML Engineer
Tigera —Cork, County Cork
- Writing skills
- AI
- Communication skills
Quick apply
Software Engineer 3, Query Execution
MongoDB —Cork, County Cork
- Hybrid work
- Azure
- Doctoral degree
- Computer Science
3d

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Senior Technical Support Engineer – Elastic Cloud Storage

Dell Technologies -
Cork, County Cork

Apply Now

Job details

Full-time
9 days ago

Qualifications

Kubernetes
Vendor management
CCNA
Analysis skills
Bachelor's degree
VMWare
Linux
Communication skills
vSphere

Full job description

Senior Technical Support Engineer – Elastic Cloud Storage

At Dell Technologies, world-class service doesn’t end when our customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – no matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we will analyze it, identify the cause, recommend a solution and document the problem.

Join us as a Senior Technical Support Engineer on our ECS team in Ireland to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Senior Technical Support Engineer, you will be truly rewarded for working with some very high-profile and strategic customers and partners globally. Join Dell Technologies and you will work in a dynamic environment with other motivated, talented individuals who inspire greatness in their teammates.

Our unique position as a technology leader ensures that you’ll always be challenged in your work and supported in reaching your most ambitious goals. The Senior Engineer position is to provide support for Dell Technologies, ECS Division. Customers represent a broad range of Enterprise, Government and Vertical markets. Support open cases through multiple channels such as phone, email and online channels. The successful candidate will have excellent customer relations, communication, problem identification, troubleshooting skills and a strong technical background in multiple areas as detailed below.

You will:

Apply advanced technical expertise using standard operating and diagnostic procedures to resolve standard to complex level issues; identify, document and escalate customer issues to senior resources.
Identify and interpret interoperability and support matrices; identify, creates and deliver timely and highly focused training programs and/or serviceability enhancements within the Field and Remote technical support departments.
Maintain a “closed-loop" communication style assuring all appropriate individuals are notified of ongoing issues and problem resolution status.
Be responsible for sharing all acquired knowledge concerning problem resolutions; lead efforts in facilitating problem re-creation and failure analysis systems level issues.
Contribute to centralized problem identification and resolution databases; may have senior-level tasks similar to Engineering for assigned product and skills and assist junior engineers on complex cases and elevated engagements.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

5+ years of relevant experience in a professional role with a Bachelor’s degree or the additional equivalent experience
Strong working knowledge of two or more of the following; VMware (vSAN, vSphere, VCF, NSX), Linux, Enterprise Networking (Dell Networking, Cisco), Backup/Archiving knowledge, Engineering-level certifications, such as: CCNA/CCIE, VCP, VCAP, RHCE
Ability to work in a team environment and independently.
Analytical ability, communication skills and detail oriented.
Vendor management skills.

Desirable Requirements

Knowledge of Kubernetes
Coding skills

Who We Are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy.

Visit our Culture Code page to learn more about how we work and lead.

Apply Now

Refine Your Search

cloud systems engineer | jobs in county cork

Senior Technical Support Engineer – Elastic Cloud Storage

Senior Software Engineer

Senior Staff Software Engineer/Architect - Runtime Engineer

Staff Engineer

Senior Software Engineer, C2C Services

Staff Digital Verification Engineer

Senior Site Reliability Engineer

Business Systems Engineer (Cork)

Network Lead

IT Support Engineer - Helpdesk

Lead Site Reliability Engineer

Senior Software Engineer, Core Experiences - Cork, Ireland

Support Engineer IAM ( OneLogin)

Level 1 Engineer

Lead Site Reliability Engineer | Cork

Senior Data Engineer (Cork)

Staff Technical Program Manager, Site Reliability Engineering

Senior Software Engineer, Forward Deployed AI Engineer

Senior AI/ML Engineer

Software Engineer 3, Query Execution

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