Find Program security Jobs in Dublin 4, D

Desktop Support Engineer
Teleperformance —Dublin 07, County Dublin
- Full-time
- Management
- Customer service
- Windows
Senior Information Security Officer
Bank of America —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
- Employee assistance program
Site Security Manager (SSM)
Securitas Ireland —Dublin, County Dublin
- Up to €72,000 a year
- Weekend availability
- English
- Microsoft Office
- Free parking
- Annual leave
Quick apply
2d
Event Program Coordinator - Dublin - 9 Month FTC
Algomarketing® —Dublin, County Dublin
- €200–€275 a day
- Hybrid work
- Project management
- Bachelor's degree
- Communication skills
Quick apply
RL Global Commodity Manager, re:Cycle Reverse Logistics
Re:Cycle Reverse Logistics Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Computer Science
- Engineering
Care Advisor - Italian
Allianz —Dublin, County Dublin
- Weekend availability
- Hybrid work
- Microsoft Word
- Microsoft Excel
- English
FM Hard Services Lead
The Bar of Ireland —Dublin, County Dublin
- €60,000–€65,000 a year
- Full-time
- Construction experience
- Leadership
- Office experience
- Employee assistance program
Quick apply
9d
Night Support Worker - Dublin
Depaul —Dublin, County Dublin
- €37,631.00–€37,631.88 a year
- Night shift
- No degree
- Leadership
- Annual leave
- Employee assistance program
Quick apply
Learning Media Developer, Data Center Learning
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- JavaScript
Data Annotation and Quality Specialist
Akara Robotics —DUBLIN 8, County Dublin
- Supervising experience
- Bachelor's degree
- No degree
Operator
Jabil Circuit —Bray, County Wicklow
- Full-time
- English
- Leaving certificate
- No degree
12d
Data Center Security Manager, DUB South Security
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
11d
Capacity Planning Manager, CDP EMEA
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Leadership
- Analytics
Casual Night Auditor
Hilton Garden Inn Dublin City Centre —DUBLIN 1, County Dublin
- Full-time
- Customer service
- Microsoft Office
- Free parking
- Employee assistance program
Quick apply
Mobile Patrol Driver
Synergy Security Solutions —Dublin, County Dublin
- €16.91 an hour
- Weekend availability
- English
- Driving
- No degree
- Employee assistance program
- Referral programme
2d
Operations Senior Manager
Teleperformance —Dublin 07, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Sr. Revenue Activation Manager - EMEA
Workday —Dublin, County Dublin
- €74,200–€111,200 a year
- Full-time
- Sales
- English
- Bachelor's degree
Senior People Systems Specialist (Workday)
Clio —Dublin, County Dublin
- €70,900–€95,900 a year
- Full-time
- Microsoft Excel
- Project management
- No degree
Application Security Manager, re:Cycle Reverse Logistics
Re:Cycle Reverse Logistics Ireland Limited —Dublin, County Dublin
- Full-time
- Java
- C++
- Bachelor's degree
Data Scientist
Allianz —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Master's degree

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Desktop Support Engineer

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time

Qualifications

Telephony
Management
Customer service
Windows
Microsoft Office
Continuous improvement
Communications
Communication skills

Full job description

Overview:

Job Type: Permanent

Location: Dublin

Hours: -37.5 Hours per week.

Out of hours work may be required.

About us

Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population.

We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work® in various countries, including the UK, and was included in Forbes’ 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global’s Global Best Employers™ Program.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.

About the Role

As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely.

General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role.

Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion.

Duties

Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users
Software deployment and updates for all devices used in the estate
Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries
Support and triage of major incident impacting business productivity and ability to maintain client KPIs
Gather and submit evidence in relation to quarterly and annual security policies, and external audits
Identifying business risks and ensuring adherence to internal and external security requirements
Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer

Requirements

Ability to attain CTC and SC clearance as per UK government requirements.
Ability to maintain a high degree of customer service for all support queries.
Proven track record of close attention to Service Level Agreements (SLA’s) and setting a clear expectation to the customer.
Proactive approach, ability to prioritise and manage own workload.
Ability to solve complex problems & participate in continuous improvement.
Excellent oral and written communication skills.
Keen attention to detail.
Ability to relate to others in a positive manner. Strong team focus.
Experience with MS Office Packages

Skills and Experience (advantageous)

Experience and/or Qualifications in an IT field
Experience with Windows 10 & 11
Experience working with VDI solutions
Experience with Cisco Networking desirable.
Experience with MECM for software deployment, OS build and patch management
Experience of managing and implementing Group Policy in an enterprise environment.
Experience with Anti Virus software and managing cyber security threats
Experience working with O365 products and services
Working experience of ITIL and/or ISO270001 processes and procedures.
Proactive approach, ability to prioritise and manage own workload
Ability to solve complex problems & participate in continuous improvement.

Apply Now

Refine Your Search

program security jobs in dublin 4, d

Desktop Support Engineer

Senior Information Security Officer

Site Security Manager (SSM)

Event Program Coordinator - Dublin - 9 Month FTC

RL Global Commodity Manager, re:Cycle Reverse Logistics

Care Advisor - Italian

FM Hard Services Lead

Night Support Worker - Dublin

Learning Media Developer, Data Center Learning

Data Annotation and Quality Specialist

Operator

Data Center Security Manager, DUB South Security

Capacity Planning Manager, CDP EMEA

Casual Night Auditor

Mobile Patrol Driver

Operations Senior Manager

Sr. Revenue Activation Manager - EMEA

Senior People Systems Specialist (Workday)

Application Security Manager, re:Cycle Reverse Logistics

Data Scientist

I want to receive the latest job alerts for program security in dublin 4, d

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