Find Cloud systems Jobs in Cork, C

IT Support Engineer - Helpdesk
PFH Technology Group —Little Island, County Cork
- Full-time
- IT
Quick apply
Sr. Cloud Applications Engineer (SRE) | Cork
OpenText —Cork, County Cork
- On call
- Azure
- AWS
- Continuous improvement
Senior Cloud Applications Engineer
OpenText —Cork, County Cork
- Azure
- Computer Science
- Java
Sr. Site Reliability Administrator | Cork
OpenText —Cork, County Cork
- Azure
- Java
- AWS
Network Lead
PM Group —Cork, County Cork
- On call
- Computer Science
- Analysis skills
- Bachelor's degree
Applied AI Engineer Graduate
Trend Micro —Cork, County Cork
- Full-time
- Azure
- Computer Science
- Master's degree
10d
IT Manager
Citco —Cork, County Cork
- Full-time
- Doctoral degree
- Computer Science
- Master's degree
ERP Project Director
PM Group —Cork, County Cork
- Oracle
- Computer Science
- ERP systems
Lead AI Engineer, Finance Digital Transformation
Apple —Cork, County Cork
- Azure
- Computer Science
- System design
AWS Expert
Citco —Cork, County Cork
- Full-time
- Master's degree
- AWS
- Bachelor's degree
Associate Inside Sales Rep - Graduate Program
NetApp —Cork, County Cork
- Part-time
- Hybrid work
- Spanish
- Microsoft Excel
- Azure
- Annual leave
- Employee assistance program
13d
Support Engineer IAM ( OneLogin)
One Identity —Cork, County Cork
- Full-time
- Azure
- Salesforce
- Windows
FY27 Intern - Software Engineering Internship 2027 - 6 months, Cork
Qualcomm —Cork, County Cork
- Computer Science
- Master's degree
- C++
Director, IT Finance & Controlling (FICO)
Gilead Sciences —Cork, County Cork
- Full-time
- Oracle
- ERP systems
- Bachelor's degree
2d
Senior Software Engineer – Sensors (Cork, Ireland)
Qualcomm —Cork, County Cork
- Azure
- Doctoral degree
- Computer Science
- Employee stock purchase plan
DevOps Engineer III
Everseen —Cork, County Cork
- Full-time
- Hybrid work
- Azure
- DevOps
- System design
Manufacturing Operations Specialist
PSC Biotech —Cork, County Cork
- ERP systems
- Continuous improvement
- No degree
13d
Lead AI Developer
OpenText —Cork, County Cork
- On call
- Azure
- Computer Science
- DevOps
Global External Operations Specialist (GEO)
PSC Biotech —Cork, County Cork
- ERP systems
- Continuous improvement
- No degree
Software Principal Engineer
Dell Technologies —Cork, County Cork
- Full-time
- System design
- Java
- C++

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IT Support Engineer - Helpdesk

PFH Technology Group -
Little Island, County Cork

Quick apply

Job details

Full-time | Temporary

Qualifications

Japanese
IT

Full job description

IT Support Engineer Level 1

PFH Technology Group are looking for an IT Support Engineer Level 1 to join our growing team.

Role Overview:
As an IT Support Engineer Level 1 you will be the first point of contact for our clients who are
experiencing IT issues. You will be troubleshooting, logging tickets, and providing technical support
for common hardware and software problems.

Location: Little Island, Cork
Contract Length: 12 Months

Key Responsibilities:

Provide premium quality phone, email and remote support for customer servers to

diagnose and resolve technical issues

Perform basic triage to ensure that the support calls are routed to the correct resolution

group

Reassign and schedule support calls with the extended field and onsite engineering teams
Communicate with customers on a regular basis via phone and email
Scheduling service, pre-sales, projects, training and leave for all engineers
Take an active part in team conference calls
Logging calls (tickets) and keeping records of customer queries
Analysing call logs so you can spot common trends and underlying problems.
Updating helpdesk documentation so that support information is available and current for

each customer

Testing and fixing faulty equipment
PC builds and installations
Execute any activities assigned
Monitor and control any activities assigned
Communicate activities updates to Service Delivery Manager and fellow Managed Services

team members (& Project Team members when applicable)

Complete timesheets daily

Candidate Profile:

An ability to communicate verbally and via email with all customers in simple and

understanding manner

An understanding of the business impact of ICT Systems and devices
An ability to follow through and close out all issues to customers’ satisfaction
An ability to assess each user’s IT knowledge levels
Being able to work under pressure
An ability to think logically
Ability to perform service desk admin functions to a high standard
Good analytical and problem-solving skills
Good interpersonal and customer care skills
Good accurate records keeping
Willingness to learn in a fast-paced environment
Professional and flexible attitude

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of
end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise
organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support
all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services
provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a
nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices
in Dublin, Cork and Galway.

We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the
basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation,
race, religion, or any other legally protected status.
We are committed to ensuring that individuals with disabilities or access needs are provided with
reasonable accommodation during the recruitment process, to perform essential job functions, and
to access the full benefits of employment. Please contact us if you require accommodation at any
stage.

IND1

Quick apply

Refine Your Search

cloud systems jobs in cork, c

IT Support Engineer - Helpdesk

Sr. Cloud Applications Engineer (SRE) | Cork

Senior Cloud Applications Engineer

Sr. Site Reliability Administrator | Cork

Network Lead

Applied AI Engineer Graduate

IT Manager

ERP Project Director

Lead AI Engineer, Finance Digital Transformation

AWS Expert

Associate Inside Sales Rep - Graduate Program

Support Engineer IAM ( OneLogin)

FY27 Intern - Software Engineering Internship 2027 - 6 months, Cork

Director, IT Finance & Controlling (FICO)

Senior Software Engineer – Sensors (Cork, Ireland)

DevOps Engineer III

Manufacturing Operations Specialist

Lead AI Developer

Global External Operations Specialist (GEO)

Software Principal Engineer

I want to receive the latest job alerts for cloud systems in cork, c

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