Find Cloud systems Jobs in Cork, C

IT Support Engineer - Helpdesk
PFH Technology Group —Little Island, County Cork
- Full-time
- IT
Quick apply
IT Manager
Citco —Cork, County Cork
- Full-time
- Doctoral degree
- Computer Science
- Master's degree
Applied AI Engineer Graduate
Trend Micro —Cork, County Cork
- Full-time
- Azure
- Computer Science
- Master's degree
10d
Network Lead
PM Group —Cork, County Cork
- On call
- Computer Science
- Analysis skills
- Bachelor's degree
Senior Software Engineer, Core Experiences - Cork, Ireland
Speechify —Cork, County Cork
- €30,000–€120,000 a year
- Remote
- Java
Level 2 Engineer
Ekco —Cork, County Cork
- Customer service
- Windows
- IT
Quick apply
Lead AI Engineer, Finance Digital Transformation
Apple —Cork, County Cork
- Azure
- Computer Science
- System design
Senior Identity & Access Management (IAM) Engineer – Okta
McKesson —Cork, County Cork
- €66,000–€110,000 a year
- Management
- Bachelor's degree
- JavaScript
Sales Executive (Hardware Solutions)
AMAX —Cork, County Cork
- €55,000–€65,000 a year
- Full-time
- Bachelor's degree
- In-person
- AI
Quick apply
Sr. Cloud Applications Engineer (SRE) | Cork
OpenText —Cork, County Cork
- On call
- Azure
- AWS
- Continuous improvement
Support Engineer IAM ( OneLogin)
One Identity —Cork, County Cork
- Full-time
- Azure
- Salesforce
- Windows
Credit/Collections Analyst
Proofpoint —Cork, County Cork
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Manager, Credit & Collections
Proofpoint —Cork, County Cork
- Full-time
- ERP systems
- Finance
- Bachelor's degree
AWS Expert
Citco —Cork, County Cork
- Full-time
- Master's degree
- AWS
- Bachelor's degree
Manufacturing Operations Specialist
PSC Biotech —Cork, County Cork
- ERP systems
- Continuous improvement
- No degree
13d
Sr. Site Reliability Administrator | Cork
OpenText —Cork, County Cork
- Azure
- Java
- AWS
Implementation Engineer
Poppulo —Cork, County Cork
- €35,000–€50,000 a year
- Windows
- Communication skills
- Life insurance
Quick apply
21h
DevOps Engineer III
Everseen —Cork, County Cork
- Full-time
- Hybrid work
- Azure
- DevOps
- System design
FY27 Intern - Software Engineering Internship 2027 - 6 months, Cork
Qualcomm —Cork, County Cork
- Computer Science
- Master's degree
- C++
UX Product Designer
Forcepoint International Technology Limited —Cork, County Cork
- Full-time
- Master's degree
- No degree
- AI
Quick apply

I want to receive the latest job alerts for cloud systems in cork, c

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

cloud systems jobs near cork, c

Sales Executive jobs in Cork, County Cork

Senior Engineer jobs in Cork, County Cork

Senior Software Engineer jobs in Cork, County Cork

Software Engineer jobs in Cork, County Cork

Engineer jobs in Cork, County Cork

IT Support jobs in Little Island, County Cork

Manufacturing Specialist jobs in Cork, County Cork

User Experience Designer jobs in Cork, County Cork

Site Administrator jobs in Cork, County Cork

Entry Level Engineer jobs in Cork, County Cork

French Sales jobs in Dublin, County Dublin

Sales Executive jobs in Athlone, County Westmeath

Car Sales jobs in County Cork

Window Sales jobs in Dublin, County Dublin

Sales Executive jobs in Limerick, County Limerick

Sales Executive jobs in County Galway

Sales Executive jobs in Waterford, County Waterford

Design Engineer jobs in Galway, County Galway

Senior Risk Manager jobs in Dublin, County Dublin

Mechanical Engineer jobs in County Galway

IT Support Engineer - Helpdesk

PFH Technology Group -
Little Island, County Cork

Quick apply

Job details

Full-time | Temporary

Qualifications

Japanese
IT

Full job description

IT Support Engineer Level 1

PFH Technology Group are looking for an IT Support Engineer Level 1 to join our growing team.

Role Overview:
As an IT Support Engineer Level 1 you will be the first point of contact for our clients who are
experiencing IT issues. You will be troubleshooting, logging tickets, and providing technical support
for common hardware and software problems.

Location: Little Island, Cork
Contract Length: 12 Months

Key Responsibilities:

Provide premium quality phone, email and remote support for customer servers to

diagnose and resolve technical issues

Perform basic triage to ensure that the support calls are routed to the correct resolution

group

Reassign and schedule support calls with the extended field and onsite engineering teams
Communicate with customers on a regular basis via phone and email
Scheduling service, pre-sales, projects, training and leave for all engineers
Take an active part in team conference calls
Logging calls (tickets) and keeping records of customer queries
Analysing call logs so you can spot common trends and underlying problems.
Updating helpdesk documentation so that support information is available and current for

each customer

Testing and fixing faulty equipment
PC builds and installations
Execute any activities assigned
Monitor and control any activities assigned
Communicate activities updates to Service Delivery Manager and fellow Managed Services

team members (& Project Team members when applicable)

Complete timesheets daily

Candidate Profile:

An ability to communicate verbally and via email with all customers in simple and

understanding manner

An understanding of the business impact of ICT Systems and devices
An ability to follow through and close out all issues to customers’ satisfaction
An ability to assess each user’s IT knowledge levels
Being able to work under pressure
An ability to think logically
Ability to perform service desk admin functions to a high standard
Good analytical and problem-solving skills
Good interpersonal and customer care skills
Good accurate records keeping
Willingness to learn in a fast-paced environment
Professional and flexible attitude

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of
end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise
organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support
all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services
provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a
nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices
in Dublin, Cork and Galway.

We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the
basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation,
race, religion, or any other legally protected status.
We are committed to ensuring that individuals with disabilities or access needs are provided with
reasonable accommodation during the recruitment process, to perform essential job functions, and
to access the full benefits of employment. Please contact us if you require accommodation at any
stage.

IND1

Quick apply

Refine Your Search

cloud systems jobs in cork, c

IT Support Engineer - Helpdesk

IT Manager

Applied AI Engineer Graduate

Network Lead

Senior Software Engineer, Core Experiences - Cork, Ireland

Level 2 Engineer

Lead AI Engineer, Finance Digital Transformation

Senior Identity & Access Management (IAM) Engineer – Okta

Sales Executive (Hardware Solutions)

Sr. Cloud Applications Engineer (SRE) | Cork

Support Engineer IAM ( OneLogin)

Credit/Collections Analyst

Manager, Credit & Collections

AWS Expert

Manufacturing Operations Specialist

Sr. Site Reliability Administrator | Cork

Implementation Engineer

DevOps Engineer III

FY27 Intern - Software Engineering Internship 2027 - 6 months, Cork

UX Product Designer

I want to receive the latest job alerts for cloud systems in cork, c

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected