Find Microsoft security engineer Jobs in Cherrywood, D

IT Support Engineer - Level 2
PFH Technology Group —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Free parking
Quick apply
Senior ICT Cloud & Security Engineer
PFH Technology Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
- Free parking
Quick apply
Associate Systems Administrator
CarGurus —Dublin, County Dublin
- €38,000–€48,000 a year
- On call
- Communication skills
AI Engineer
CR2 —Dublin, County Dublin
- Hybrid work
- Computer Science
- Java
- SQL
Quick apply
12d
Electrical Technician (Shift)
SWARCO Group —Dublin, County Dublin
- €53,000–€58,000 a year
- Full-time
- Microsoft Office
- Leaving certificate
- No degree
IT Support Engineer (Tier 2)
Viatel Technology Group —Dublin, County Dublin
- Azure
- Windows
- Analysis skills
Information Security Technical Support
Tate Europe —Dublin, County Dublin
- Full-time
- Azure
- Customer service
- Windows
Quick apply
Service Desk Engineer
Medica —Dublin, County Dublin
- Full-time
- Azure
- Windows
- Scripting
Quick apply
1d
Cyber Security Architect
Eirgrid —Dublin, County Dublin
- Azure
- Computer Science
- Bachelor's degree
Quick apply
6d
System Centric Services – Senior Engineer
Viatel Technology Group —Dublin, County Dublin
- €60,000–€70,000 a year
- Azure
- Customer service
- Windows
Senior Cloud Security Engineer
Davy —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Computer Science
- Salesforce
- Employee assistance program
Quick apply
Senior Network Engineer
Workhuman —Dublin, County Dublin
- Full-time
- Azure
- Analysis skills
- Mentoring
- Free parking
- Annual leave
10d
Senior AWS Engineer
Version 1 —Dublin, County Dublin
- €75,000–€87,500 a year
- Full-time
- Hybrid work
- Oracle
- DevOps
- AWS
- Employee assistance program
- Employee discount
Quick apply
14d
Electrical Colocation Regional Engineer, Colo Regional Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
AI Operations Engineer (R-19381)
Dun & Bradstreet —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- English
- Microsoft Office
- Annual leave
Quick apply
Test Engineer
Acre Security —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer Science
1d
Staff Engineer
MongoDB —Dublin, County Dublin
- On call
- Azure
- Java
- AWS
Technical Services Engineer
MongoDB —Dublin, County Dublin
- Azure
- Java
- AWS
Cloud Security Architect
Analog Devices —Glasnevin, County Dublin
- Full-time
- Azure
- DevOps
- System design
Senior Identity & Access Management (IAM) Engineer
Workday —Dublin, County Dublin
- €84,000–€126,000 a year
- Full-time
- Azure
- Computer Science
- Engineering
12d

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IT Support Engineer - Level 2

PFH Technology Group -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking

Qualifications

Microsoft Powerpoint
Microsoft Excel
Azure
Microsoft Outlook
Japanese
Windows
Analysis skills
SharePoint
Communication skills
Active Directory
Intune

Full job description

Job Title: L1 / L2 Service Desk Technician

Location: Dublin 1, free parking

Contract Type: Permanent

Hybrid: 4 days on site, WFH on Fridays.

Working hours: 35 hours per week

Overview

We are seeking a skilled and customer-focused L1/L2 Service Desk Technician to deliver first- and second-line ICT support within an ITIL-aligned environment. This role is ideal for a proactive problem-solver with strong Microsoft 365 expertise and a passion for delivering excellent user support.

Key Responsibilities

Provide first and second line IT support, ensuring high levels of first-time resolution
Log and track incidents via the PFH client ticketing system in line with ITIL processes
Troubleshoot, resolve, and escalate technical issues as required
Own and manage problem tickets, identifying root causes and implementing fixes
Respond to and manage security alerts and incidents
Work closely with internal teams and third-party vendors to resolve issues
Maintain and update knowledge base articles, SOPs, and runbooks
Manage IT hardware and software assets
Support continuous service improvement initiatives

Essential Requirements

ITIL Foundation Certification (v4 minimum)
Strong experience in ITIL-based Service Desk environments (Incident, Problem, Change Management)
Proven troubleshooting, triage, and escalation skills
Excellent communication skills with a customer-first approach
Ability to work effectively as part of a team environment

Technical Skills & Experience

Windows 11 deployment and support
Microsoft 365 (Outlook, Teams, OneDrive, SharePoint, Word, Excel, PowerPoint)
Entra ID / Active Directory
Intune Endpoint Management and patching (incl. Azure Update Manager)
Microsoft Defender (Vulnerability Management & XDR)
Microsoft Teams & Teams Rooms
Experience managing security incidents and alerts

Desirable Certifications

Microsoft Endpoint Administrator Associate (MD-102 / MD-100)
Microsoft Security, Compliance & Identity Fundamentals (SC-900)
(Candidates working towards certification will be considered; certification must be achieved by contract start date)

Cybersecurity Awareness

Strong knowledge of:
- Phishing and social engineering risks
- Identity & Access Management (IAM)
- Multi-Factor Authentication (MFA)
- Zero Trust principles

What We’re Looking For

Strong problem-solving and analytical skills
Excellent communication and interpersonal abilities
A proactive, solutions-driven mindset
Commitment to high-quality customer service

Apply Now

If you’re passionate about IT support and want to work in a dynamic, customer-focused environment, we’d love to hear from you.

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.

We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation, race, religion, or any other legally protected status.

We are committed to ensuring that individuals with disabilities or access needs are provided with reasonable accommodation during the recruitment process, to perform essential job functions, and to access the full benefits of employment. Please contact us if you require accommodation at any stage.

IND1

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Refine Your Search

microsoft security engineer jobs in cherrywood, d

IT Support Engineer - Level 2

Senior ICT Cloud & Security Engineer

Associate Systems Administrator

AI Engineer

Electrical Technician (Shift)

IT Support Engineer (Tier 2)

Information Security Technical Support

Service Desk Engineer

Cyber Security Architect

System Centric Services – Senior Engineer

Senior Cloud Security Engineer

Senior Network Engineer

Senior AWS Engineer

Electrical Colocation Regional Engineer, Colo Regional Engineering

AI Operations Engineer (R-19381)

Test Engineer

Staff Engineer

Technical Services Engineer

Cloud Security Architect

Senior Identity & Access Management (IAM) Engineer

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