Find Software development engineer ii, transactional data Jobs in Dublin, D

Technician II
Digital Realty —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
9d
Partnership Manager (Ireland)
Benifex —DUBLIN 1, County Dublin
- €55,000 a year
- Remote
- Business development
- Contracts
- Negotiation
- Work from home
- Employee assistance program
Forward Deployed Engineer II, GCC (French, German)
Google —Dublin, County Dublin
- €76,000–€78,000 a year
- Full-time
- Spanish
- Microsoft Excel
- Doctoral degree
13d
Software Engineer 3
MongoDB —Dublin, County Dublin
- Remote
- Azure
- Doctoral degree
- Computer Science
23h
Sr. Engineer - Data Onboarding, NG-SIEM (Hybrid)
CrowdStrike —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Java
Procurement and Supplier Development Manager , AIS Supply Chain- IPS: Procurement Category Management
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Computer Science
- Data analysis skills
Data Privacy Assistant Manager
BDO —Dublin, County Dublin
- Full-time
- Analysis skills
- Organisational skills
- AI
12d
CLO Deal Administrator
U.S. Bank National Association —DUBLIN 18, County Dublin
- €41,820–€49,200 a year
- Full-time
- Analysis skills
- No degree
- Organisational skills
Graduate Marketing Technology Analyst
Colgate-Palmolive —Dublin, County Dublin
- €36,000–€37,000 a year
- Computer Science
- Engineering
- SQL
2d
Principal Data Scientist
Optum —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Azure
- Microsoft Office
Global Support Contract Specialist
Salesforce —Dublin, County Dublin
- Full-time
- Google Suite
- Sales
- Salesforce
6d
Associate TSE II
MongoDB —Dublin, County Dublin
- Azure
- Windows
- Java
5d
Database Migration Engineer III
Guidewire Software —Dublin, County Dublin
- Weekend availability
- Azure
- Oracle
- English
Principal Full Stack Software Engineer – eCommerce Platforms
Abbott Laboratories —Dublin, County Dublin
- Full-time
- Azure
- System design
- Java
8d
Vice President, Employee & Manager Experience
Okta —Dublin, County Dublin
- €200,000–€275,000 a year
- AI
- Leadership
- Communication skills
- Annual leave
1d
Data Privacy Senior Executive
BDO —Dublin, County Dublin
- Full-time
- Analysis skills
- Organisational skills
- AI
9d
Enterprise Account Executive (EMEA)
ClickUp —Dublin, County Dublin
- Full-time
- Sales
- Project management
Inventory Planning Manager
Siemens Healthineers —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Oracle
- Data analysis skills
Manager, FX & Treasury Risk
Xerox —Dublin, County Dublin
- Full-time
- Management
- Finance
- Master's degree
2d
Account Executive
Shinka —Dublin, County Dublin
- €55,000 a year
- Full-time
- Hybrid work
- Sales
- Leadership
- Negotiation
- Work from home
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Technician II

Digital Realty -
Dublin, County Dublin

Apply Now

Job details

Full-time
9 days ago

Qualifications

Microsoft Excel
Microsoft Office
Electrical wiring
Telecommunication
Root cause analysis
Communication skills

Full job description

Your role

The Technician II is responsible for supporting Service Requests, encompassing remote hands services for customers, cross-/disconnects, and assisting in customer implementations. The primary focus is to support uninterrupted customer infrastructure operation while addressing internal requests to maintain the cleanliness, tidiness, and safety of the data center environment. This role will be required to work in night shifts.

What you'll do

Customer Support and Technical Interventions:

Provides technical customer service support and carries out operational technical interventions requested by clients.
Handles Remote Hands requests of customers according to instructions of the supervisor which includes:
o Customer equipment migration through labeling, installations, documentation, and testing
o Emergency troubleshooting and maintenance of customer infrastructure and shows leadership (reboot, reset, handle connectivity issues)
o Special maintenance requests (e.g. simple repairs, equipment exchange, technical measurements)
Ensures clients and internal teams are informed about the work progress and delivery of value-added services, including following up on customer termination requests and queries.
Monitors and documents customer services provided by external providers.

Implementation Services:

Supports migration and implementation activities under coordination of the Implementation Services team.
Responsible for setup and deinstallation of Cross Connects through cabling, installation, documentation, and testing.
Executes and drafts MOP’s, Change Requests (CR), and EOP’s when applicable.

Compliance and Administration:

Execute customer request reporting and administration in the internal system.
Ensure all work complies with relevant policies and regulations, conducting risk assessments as necessary.

Team Management and Support:

Provides leadership and supervision to Level I Technicians when requested by Site Management and as appropriate.
Demonstrates the ability to make decisions in the technical field within the guidelines provided by Site Management
Adapts a mentoring leadership style, advising, training, and guiding less experienced engineers.

What you'll need

Hard Skills:

Proven experience in ‘Telecommunications, IT or electrotechnical, Network Infrastructure environment.
Good understanding of structured network infrastructure and Industry measurement tools
Skills in optical fiber installations, wiring networks, electrical wiring, and network configurations.
Strong troubleshooting skills and RCA (Root Cause Analysis) capability
Skilled in customer communication and handling customer requests / complaints
Skilled in service-oriented software, tasks handling and administration
Knowledge of Microsoft Office and Service Management applications (e.g., Excel).

Soft Skills:

Proactive and customer-focused mindset, showing dedication to customer service and exceeding business goals.
Attention to detail and a hands-on approach to tasks, coupled with a strong drive for continuous learning and development.
Enhanced team-oriented mentality, actively contributing to team effectiveness and demonstrating adaptability and flexibility in various situations.
Effective communication skills within the team and across different levels of the organization, while exhibiting resilience and problem-solving abilities in challenging scenarios.

Apply Now

Refine Your Search

software development engineer ii, transactional data jobs in dublin, d

Technician II

Partnership Manager (Ireland)

Forward Deployed Engineer II, GCC (French, German)

Software Engineer 3

Sr. Engineer - Data Onboarding, NG-SIEM (Hybrid)

Procurement and Supplier Development Manager , AIS Supply Chain- IPS: Procurement Category Management

Data Privacy Assistant Manager

CLO Deal Administrator

Graduate Marketing Technology Analyst

Principal Data Scientist

Global Support Contract Specialist

Associate TSE II

Database Migration Engineer III

Principal Full Stack Software Engineer – eCommerce Platforms

Vice President, Employee & Manager Experience

Data Privacy Senior Executive

Enterprise Account Executive (EMEA)

Inventory Planning Manager

Manager, FX & Treasury Risk

Account Executive

I want to receive the latest job alerts for software development engineer ii, transactional data in dublin, d

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