Find Flow team Jobs in County Limerick

Customer Service Specialist
The Peninsular and Oriental Steam Navigation Company —Limerick, County Limerick
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
6d
Sr Specialist Global Procurement
Regeneron —County Limerick
- €54,200–€88,400 a year
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
- Annual leave
6d
Credit Controller
Wurth Ireland —Limerick, County Limerick
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
- Annual leave
- Employee assistance program
Quick apply
12d
EDA Data Management Applications Engineer
Analog Devices —Limerick, County Limerick
- Full-time
- Analysis skills
- No degree
- Linux
Project Manager
WiiGroup —Limerick, County Limerick
- Full-time
- Engineering
- Bachelor's degree
Quick apply
Chef de Partie
ACES Limerick —Castletroy, County Limerick
- From €36,605 a year
- Weekend availability
- Cooking
- No degree
- Food service
- Employee discount
Quick apply
Manager, Deal Advisory - National Coverage
Interpath Advisory —Limerick, County Limerick
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Communication skills
Quick apply
Portfolio Operations Manager
ACI Worldwide —Limerick, County Limerick
- Full-time
- Azure
- DevOps
- Analysis skills
Financial Controller
HuntOffice.ie —Newcastle West, County Limerick
- €80,000–€125,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Analysis skills
- Employee assistance program
- Sick pay
Quick apply
1d
Payments Consultant
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Project management
5d
Principal SW Architect
Analog Devices —Limerick, County Limerick
- Full-time
- Computer Science
- Master's degree
- C++
Principal Engineer, Product Applications
Analog Devices —Limerick, County Limerick
- Full-time
- Doctoral degree
- Computer Science
- Master's degree
Analog Layout Engineer
Analog Devices —Limerick, County Limerick
- Full-time
- Bachelor's degree
- No degree
- Scripting
Staff Design for Test (DFT) Engineer
Analog Devices —Limerick, County Limerick
- Full-time
- Analysis skills
- Communication skills
- Python
Site Reliability Engineering Technical Lead
AMCS Group —Limerick, County Limerick
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
Quick apply
Senior Mechancial Engineer
Glanua —Limerick, County Limerick
- Full-time
- Engineering
- Bachelor's degree
- Leadership
- Annual leave
Quick apply
Senior Digital Design Engineer
Analog Devices —Limerick, County Limerick
- Full-time
- Bachelor's degree
- Scripting
- Communication skills
Senior PDK Development Engineer
Analog Devices —Limerick, County Limerick
- Full-time
- Master's degree
- Bachelor's degree
- No degree
Senior Design for Test (DFT) Engineer
Analog Devices —Limerick, County Limerick
- Full-time
- Analysis skills
- Communication skills
- Python
Senior Process Engineer
CAI —Limerick, County Limerick
- Full-time
- No degree
- Communication skills
Quick apply

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Customer Service Specialist

The Peninsular and Oriental Steam Navigation Company -
Limerick, County Limerick

Quick apply

Job details

Full-time
6 days ago

Qualifications

Customer service
Supply chain
English
Microsoft Office
Communication skills

Full job description

We have an exciting opportunity for a Customer Service Specialist to join our team on a 12 month FTC. As Customer Service Specialist, you will work as part of the DP World Control Tower team, based in Limerick. You will liaise with management, internal support teams and warehouse operations within DP World – along with key account customer staff and our 3rd party carriers in managing day to day customer support activities. You will be handling complex queries and focussing on driving high levels of customer satisfaction. In this role you will provide customer support ensuring all process, system, carrier and other issues impacting customer shipments and delivery performance are resolved per agreed SLA’s.

How you will contribute

Owning, logging & ensuring all daily customer services contacts & queries received via telephone & email are worked through to resolution per strict SLA’s.
Strong focus on communication and ensuring that any systems/operational issues impacting customer shipments are proactively reported to the relevant DP World & customer teams and tracked through to resolution.
Compiling, reviewing and actioning reporting suites for our key account customer and DP World business per KPI requirements.
Actioning customer complaints received ensuring that detailed and accurate root cause/corrective actions are implemented, formally documented and submitted to the customer.
Carrier management including tracking open customer orders through to delivery/return/claim and actioning exceptions as they arise.
Carrier performance reporting against agreed KPI’s and actioning trends for root cause & corrective actions.
Participating in weekly carrier & customer task meetings along with monthly reviews & QBR’s.
Self-billing including compiling and managing all billing activities for all carrier and customer transactions.
Providing daily/weekly/monthly reporting suite from the DP World TMS system per required customer & carrier customised reporting requirements.
Participating in DP World Control Tower / customer projects.

What you will bring

Fluency in oral & written English is essential.
Previous experience of at least two years in customer service, with a preference for candidates who have worked in a logistics or supply chain environment.
Strong communication skills, with the ability to effectively convey information and resolve issues with customers and internal teams.
Excellent problem-solving abilities, with a proactive and solution-oriented approach to customer inquiries and challenges.
Detail-oriented and organised, with the ability to multitask and prioritise tasks in a fast-paced environment.
Proficiency in Microsoft Office Suite and experience with CRM or ticketing systems.
Ability to work as part of a team and assist other team members during peak volume and holiday periods.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 120,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE

#LI-JH1

Quick apply

Refine Your Search

flow team jobs in county limerick

Customer Service Specialist

Sr Specialist Global Procurement

Credit Controller

EDA Data Management Applications Engineer

Project Manager

Chef de Partie

Manager, Deal Advisory - National Coverage

Portfolio Operations Manager

Financial Controller

Payments Consultant

Principal SW Architect

Principal Engineer, Product Applications

Analog Layout Engineer

Staff Design for Test (DFT) Engineer

Site Reliability Engineering Technical Lead

Senior Mechancial Engineer

Senior Digital Design Engineer

Senior PDK Development Engineer

Senior Design for Test (DFT) Engineer

Senior Process Engineer

I want to receive the latest job alerts for flow team in county limerick

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