Find Customer service remote Jobs in Glenageary, D

Customer Experience Agent (On-site) Dundrum Business Park
Field Management Ireland —Dublin, County Dublin
- €14 an hour
- Monday to Friday
- Hybrid work
- Sales
- IT
- In-person
Quick apply
4h
Marketing & CRM Executive
Irish Exporters Association —DUBLIN 2, County Dublin
- €43,500 a year
- Full-time
- Hybrid work
- Marketing
- Social media management
- Microsoft Office
- Annual leave
Quick apply
6d
HVAC Office Administrator (Client Account Manager)
Shiva Air Conditioning Ltd —Dublin, County Dublin
- €17–€23 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Free parking
- Annual leave
Quick apply
Remote Sales Representative
Medtronic —Dublin, County Dublin
- €52,800–€79,200 a year
- Full-time
- Remote
- Sales
- Recruiting
- Negotiation
4d
Reconciliations Assistant
JaJa Finance Ltd —Dublin, County Dublin
- Remote
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
9d
IT Helpdesk Technician
BDO Ireland —Dublin, County Dublin
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- IT
- Annual leave
- Work from home
Quick apply
IT Service Desk Engineer
LaunchDarkly —Dublin, County Dublin
- Remote
- Customer service
- Windows
- Bachelor's degree
Quick apply
In-House Pensions Coordinator
Tesco Ireland —Dún Laoghaire, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
Account Executive - Small Business - Ireland OR UK Based (Office, Flex or Remote)
HubSpot —Dublin, County Dublin
- €88,308–€103,302 a year
- Sales
- English
- In-person
Quick apply
Sales Assistant (PT 21 hours)
Mulberry —Dublin, County Dublin
- €15.40 an hour
- Part-time
Quick apply
Staff Product Manager - Mobile - 100% Remote - EMEA
Hostaway —Dublin, County Dublin
- Full-time
- Remote
- Hospitality
- Bachelor's degree
- Product management
- Annual leave
- Work from home
Quick apply
Business Systems & Operations Consultant
Target Integration —Citywest, County Dublin
- €35,000–€45,000 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- ERP systems
- Work from home
Quick apply
3d
ASPIRE GSC – Service Desk Level 1/Level 2 Analyst
Version 1 —Dublin, County Dublin
- €35,000–€43,000 a year
- Weekend availability
- Azure
- Oracle
- Customer service
- Employee assistance program
- Employee discount
Quick apply
Customer Experience Agent (French Speaking)
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- Hybrid work
- English
- Bachelor's degree
- Work from home
Staff Backend Engineer - Accounting - 100% Remote - EMEA
Hostaway —Dublin, County Dublin
- Full-time
- Remote
- System design
- AWS
- Bachelor's degree
- Annual leave
- Work from home
Quick apply
Staff Product Manager - AI - 100% Remote - EMEA
Hostaway —Dublin, County Dublin
- Full-time
- Remote
- Bachelor's degree
- Product management
- AI
- Annual leave
- Work from home
Quick apply
IT Onsite Support Administrator
Advanced Micro Devices, Inc —Dublin, County Dublin
- Full-time
- Computer Science
- Windows
- Bachelor's degree
Service Delivery Manager - Dublin
Version 1 —Dublin, County Dublin
- €60,000–€74,000 a year
- Full-time
- Hybrid work
- Oracle
- Management
- Customer service
- Employee assistance program
- Employee discount
Quick apply
Delivery Manager
Elwood Roberts —Dublin, County Dublin
- €400–€500 a day
- Full-time
- Management
- DevOps
- Project management
Quick apply
Front Desk Hospitality Agent
Sonder Holdings —Dublin, County Dublin
- Weekend availability
- English
- Continuous improvement
- Restaurant experience

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Customer Experience Agent (On-site) Dundrum Business Park

Field Management Ireland -
Dublin, County Dublin

Quick apply

Job details

€14 an hour
4 hours ago

Qualifications

Outbound sales
Sales
IT
Communication skills

Full job description

Your mission

Join FMI’s high-energy Contact Centre team and help customers get the support they need—while earning commission and extra incentives for exceptional performance
.
Please note this is an on-site role (not remote/hybrid).

At a glance

Extra commission incentives based on performance.
Weekly pay + monthly commission
Roster: Monday–Friday
Operating Hours: Between 9am to 5pm
Total Hours : 36 hrs per week

The role

As a Customer Experience Agent, you will be the friendly voice of FMI—supporting existing customers by phone, achieving daily targets, and (for committed agents) taking opportunities to make outbound calls to existing customers for cross-selling and up-selling.

What you do

Make/manage high volume of calls (around100per day) while keeping conversations professional, warm, and customer focused.
Deliver a consistent, positive customer experience on every interaction.
Use strong listening and communication skills to understand needs and offer the right solution.
Follow scripts, call flows, and compliance requirements while staying personable and engaging.
Manage objections calmly and confidently; stay resilient in challenging conversations.
Work as part of a high-performing team to achieve individual and shared KPIs.
Participate fully in training and coaching to build confidence and performance quickly.
Represent FMI’s mission and values in every customer interaction.

Your profile

What you will bring

Strong customer service mindset and a passion for helping people.
Confident, friendly telephone manner with excellent verbal communication and active listening.
Comfortable working to targets in a fast-paced environment.
Resilient, self-motivated, and able to stay calm under pressure.
Basic IT skills and confidence using CRM systems/diallers and standard office software.
Previous contact Centre/outbound calling/tele sales experience is preferred, however full training will be provided.

INDHP
Ready to apply?

Ready to take the next step? Click Apply Now and join the FMI family.
FMI is close to the city centre and easily accessible via public transport.

Why us?

At FMI, people are at the centre of how we operate. We believe in treating employees with respect, providing clear communication, and creating an environment where individuals feel supported and valued in their work.

We invest in our teams through structured training, ongoing development, and opportunities to build skills that are transferable across roles and campaigns. Many of our employees grow within the business, moving into new roles or taking on additional responsibility over time.

FMI promotes an inclusive and collaborative culture where diversity is respected, teamwork is encouraged, and effort is recognised. If you are looking to build your career with a business that values professionalism, development, and long-term relationships, FMI is a place where you can do that.

About us

FMI is a diverse business specialising in Field Management, Brand Management and Distribution and Contact Centre services across multiple sectors including FMCG, Drinks, Utilities, Telco, and Government. Our teams have been representing leading brands in Ireland for over 30 years.

We value our employees and help them grow through training and development opportunities. Our onboarding process sets you up for success, whether you're based in Dublin, Belfast, or out in the field. If you're passionate and enthusiastic about your career, FMI is the place for you.

Quick apply

Refine Your Search

customer service remote jobs in glenageary, d

Customer Experience Agent (On-site) Dundrum Business Park

Marketing & CRM Executive

HVAC Office Administrator (Client Account Manager)

Remote Sales Representative

Reconciliations Assistant

IT Helpdesk Technician

IT Service Desk Engineer

In-House Pensions Coordinator

Account Executive - Small Business - Ireland OR UK Based (Office, Flex or Remote)

Sales Assistant (PT 21 hours)

Staff Product Manager - Mobile - 100% Remote - EMEA

Business Systems & Operations Consultant

ASPIRE GSC – Service Desk Level 1/Level 2 Analyst

Customer Experience Agent (French Speaking)

Staff Backend Engineer - Accounting - 100% Remote - EMEA

Staff Product Manager - AI - 100% Remote - EMEA

IT Onsite Support Administrator

Service Delivery Manager - Dublin

Delivery Manager

Front Desk Hospitality Agent

I want to receive the latest job alerts for customer service remote in glenageary, d

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