Find Director, hr shared services Jobs in Rathcoole, D

Head of Support Delivery, gUP Operations
Google —Dublin, County Dublin
- €178,000–€183,000 a year
- Full-time
- Project management
- Bachelor's degree
- No degree
Product Development Senior Group Manager (Director)
Citi —Dublin, County Dublin
- €130,000 a year
- Full-time
- Hybrid work
- Master's degree
- Project management
- Bachelor's degree
Head of PMO, Professional Services
Numerix —Dublin, County Dublin
- Master's degree
- AWS
- Project management
Quick apply
Group Financial Director
Electro Automation Ltd —Mulhuddart, County Dublin
- From €130,000 a year
- Full-time
- ERP systems
- Construction experience
- Manufacturing
- Wellness program
- Employee assistance program
Quick apply
Head of Skills
Novartis —Dublin, County Dublin
- €93,660–€173,940 a year
- Full-time
- Hybrid work
- Human resources
- AI
5d
Associate Director - FP&A
Ergomed —Dublin, County Dublin
- Full-time
- Hybrid work
- English
- Analysis skills
- Continuous improvement
Quick apply
Director of Finance
Avista —Dublin, County Dublin
- €87,471–€108,804 a year
- Full-time
- Data analysis skills
- Accounting
- IT
- Annual leave
- Sick pay
8d
Senior HR Services Client Manager
Adare —Dublin, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Human resources
- Business
Quick apply
Finance ERP Transformation Director, Government & Public Services
Deloitte —Dublin, County Dublin
- €110,500 a year
- Full-time
- Oracle
- ERP systems
- AI
Head of People
Equal1 —Dublin, County Dublin
- Full-time
- Human resources
- Recruiting
- Contracts
Quick apply
Director, Support & Retention Experience
Mastercard —Dublin, County Dublin
- Full-time
- Master's degree
- Bachelor's degree
- AI
Head of Measurement Foundations, International
Google —Dublin, County Dublin
- €176,000–€181,000 a year
- Full-time
- Master's degree
- Project management
- Bachelor's degree
1d
Director, Government Affairs Europe
Regeneron —Dublin, County Dublin
- €119,900–€200,400 a year
- Spanish
- English
- Bachelor's degree
- Annual leave
Director of Quality Assurance
Henry Schein Ireland —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Sr. Director & Head of Architecture
G-P —Dublin, County Dublin
- €160,800–€201,000 a year
- Full-time
- Remote
- Computer Science
- Master's degree
- AWS
Quick apply
Global Labelling Director (Team Lead), Content
Novartis —Dublin, County Dublin
- €90,300–€167,700 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
2d
PGIM | Director, Designated Person For Fund Risk (PCF 39C)
PGIM —Dublin, County Dublin
- Full-time
- Python
- Annual leave
Regional Infrastructure Director
Microsoft —Dublin, County Dublin
- €113,600–€213,700 a year
- Full-time
- Engineering
- Project management
- Bachelor's degree
Associate Director Inspection Management (GCP)
Regeneron —Dublin, County Dublin
- €101,500–€165,200 a year
- Management
- Supervising experience
- Presentation skills
- Annual leave
Director - Ireland
CCS Fundraising —Dublin, County Dublin
- €50,000–€80,000 a year
- Full-time
- Analysis skills
- Computer skills
- Business

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Head of Support Delivery, gUP Operations

Google -
Dublin, County Dublin

Apply Now

Job details

Full-time
€178,000–€183,000 a year

Qualifications

Vendor management
Quality management
Project management
Bachelor's degree
Leadership
Communication skills

Full job description

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
13 years of experience managing operations and leading cross-regional teams.
Experience in vendor management processes, including managing global vendors, executing multi-year agreements, and managing extended workforce projects.

Preferred qualifications:

Experience in operations strategy and cost/quality management.
Expertise in program management and implementing strategic initiatives in fluid environments.
Exceptional communication, leadership, and collaboration skills with the ability to influence stakeholders at all levels.
Excellent investigative, structured problem-solving, and critical thinking skills with a global mindset.

About the job

The gTech Users & Products (gUP) Service Delivery team powers the vendor workforce behind much of this work. We work with dozens of vendor partners across the globe, and stakeholders throughout the company. We run a hugely diversified set of operations, from call centers to technical development, human judgment to translation vendors.

As a leader in Service Delivery, you will be responsible for the strategic direction and operational management of vendor performance across your capabilities and workflows. You will apply your project management expertise to evaluate vendor outcomes against established objectives, ensuring high-quality work products and consistent Service Level Agreement (SLA) compliance. By understanding the priorities of key stakeholders, you will align vendor output with their expectations to drive both user and stakeholder satisfaction

In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration and more).Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Ireland: €178000 - €183000 (EUR) + 25% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

Drive large-scale transformational initiatives and exceptional operations with vendor partners. Provide operational leadership by engaging and inspiring service provider teams to exceed expectations and deliver exceptional experiences.
Establish and lead programs to sustainably expand continuous improvement across operations. Identify opportunities to streamline and re-engineer processes to boost efficiency and quality, while operationalizing solutions alongside cross-functional stakeholders and vendor partners.
Partner with senior regional and product stakeholders to define, influence, and achieve shared objectives. Lead the development and refinement of service strategies and cross-team processes, ensuring all documentation and training materials remain current.
Foster a culture of healthy teamwork and collaboration to drive team velocity and success. Support team members' professional growth by understanding their motivations and ensuring work is allocated thoughtfully and equitably.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Apply Now

Refine Your Search

director, hr shared services jobs in rathcoole, d

Head of Support Delivery, gUP Operations

Product Development Senior Group Manager (Director)

Head of PMO, Professional Services

Group Financial Director

Head of Skills

Associate Director - FP&A

Director of Finance

Senior HR Services Client Manager

Finance ERP Transformation Director, Government & Public Services

Head of People

Director, Support & Retention Experience

Head of Measurement Foundations, International

Director, Government Affairs Europe

Director of Quality Assurance

Sr. Director & Head of Architecture

Global Labelling Director (Team Lead), Content

PGIM | Director, Designated Person For Fund Risk (PCF 39C)

Regional Infrastructure Director

Associate Director Inspection Management (GCP)

Director - Ireland

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