Find Operations coordinator Jobs in Dublin, D

Customer Success and Service Co-ordinator
Electro Automation Group —DUBLIN 15, County Dublin
- €38,000–€42,000 a year
- Full-time
- Customer service
- ERP systems
- Microsoft Office
- Employee assistance program
- Sick pay
Quick apply
4d
Brands Event Coordinator
Tether Operations Limited —Dublin, County Dublin
- Full-time
- Remote
- Spanish
- Google Suite
- English
Regional Programme Coordinator (Dublin South Leinster Region)
Irish College of GPs —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Project management
- Annual leave
- Employee assistance program
Quick apply
Guest Relations Coordinator
Sodexo —DUBLIN 2, County Dublin
- €18.27 an hour
- Full-time
- Hospitality
- Microsoft Excel
- No degree
- Employee assistance program
Quick apply
16h
Business Unit Coordinator
Jabil Circuit —Bray, County Wicklow
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Maintenance Coordinator
Echelon DC —Sandyford, County Dublin
- €45,000–€55,000 a year
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
Quick apply
Project Coordinator - Dublin
Evolution Security —Swords, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
Quick apply
ECommerce Logistics & Operations Support
Luzern eCommerce Group —Dublin, County Dublin
- Hybrid work
- Microsoft Excel
- Continuous improvement
- AI
- Annual leave
- Employee assistance program
Quick apply
Compliance Coordinator
Expeditors —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- Bachelor's degree
- No degree
Quick apply
11d
Information Coordinator
Sisk —Dublin, County Dublin
- Full-time
- Microsoft Office
- Bachelor's degree
- Time management
- Annual leave
8h
Assistant Recruitment Manager
Manor Homecare —Maynooth, County Kildare
- €42,000–€45,000 a year
- Microsoft Office
- Administrative experience
- Supervising experience
- Free parking
Quick apply
Corporate Mobile Receptionist - Dublin
Rapport —Dublin, County Dublin
- €37,962 a year
- Full-time
- English
- Hotel experience
- Annual leave
- Employee assistance program
Admin Support
Elwood Roberts —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
HR Coordinator, EOR
Rippling —DUBLIN 2, County Dublin
- Part-time
- Project management
- Human resources
- Organisational skills
Administrator/Co-ordinator
Emergency, Fire & Safety Training —Leixlip, County Kildare
- €27,000–€36,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Sick pay
Quick apply
9d
Guest Service Ambassador
Rapport —Dublin, County Dublin
- €35,506 a year
- Full-time
- Hotel
- Front desk
- Hotel experience
- Employee assistance program
9d
Executive Assistant & Office Coordinator
RSM —Dublin, County Dublin
- Part-time
- Microsoft Powerpoint
- Microsoft Excel
- Project management
Quick apply
Admissions Manager - 6 months FTC
RCPI —DUBLIN 2, County Dublin
- €67,000 a year
- Hybrid work
- CRM software
- Microsoft Office
- Analysis skills
- Annual leave
- Work from home
Quick apply
3d
Scheduling and Support Officer
Irish Wheelchair Association —Lucan, County Dublin
- €33,993–€51,931 a year
- Full-time
- Management
- Bachelor's degree
- No degree
- Annual leave
Quick apply
4d
Technical Program Manager, Strategic Workforce Solutions
Google —Dublin, County Dublin
- €94,000–€96,500 a year
- Full-time
- English
- Bachelor's degree
- No degree

I want to receive the latest job alerts for operations coordinator in dublin, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

operations coordinator jobs near dublin, d

Office Coordinator jobs in Dublin, County Dublin

Guest Service Agent jobs in Dublin, County Dublin

E-commerce Specialist jobs in Dublin, County Dublin

Event Coordinator jobs in Dublin, County Dublin

Technical Program Manager jobs in Dublin, County Dublin

Compliance Officer jobs in Dublin, County Dublin

Corporate Receptionist jobs in Dublin, County Dublin

Project Coordinator jobs in County Dublin

Project Coordinator jobs in Dublin 2, County Dublin

Project Officer jobs in Dublin, County Dublin

Life Science Project Manager jobs in Dublin, County Dublin

Project Coordinator jobs in Dublin 3, County Dublin

School, Secretary, Office jobs in County Kerry

Office Coordinator jobs in County Dublin

Office Coordinator jobs in Limerick, County Limerick

Office jobs in Newbridge, County Kildare

Insurance Customer Service jobs in Dublin, County Dublin

Inver Service Station, Fermoy jobs in Cork, County Cork

Customer Service jobs in Athlone, County Westmeath

Business Intelligence Analyst jobs in County Dublin

Customer Success and Service Co-ordinator

Electro Automation Group
DUBLIN 15, County Dublin

Quick apply

Job details

Permanent | Full-time
€38,000–€42,000 a year
4 days ago

Benefits

Bike to work scheme
Company pension
Company events
Employee assistance program
Sick pay
On-site parking

Qualifications

Customer service
ERP systems
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

Customer Success & Service CoordinatorType: Full-Time, Permanent
Location: Dublin 15

We are seeking an organised, customer-focused and proactive individual to join our Service team as a Customer Success & Service Coordinator. This is a customer-facing role that acts as the central point of communication between our customers, field engineers and internal departments. The successful candidate will help ensure customers receive a responsive, professional and consistent service experience, from initial service request through to completion. As Electro Automation continues its business transformation and investment in modern systems and technologies, this role offers an excellent opportunity to develop within a growing organisation and become part of our evolving Customer Success function. The role combines customer relationship management, service coordination and operational administration, with a strong focus on communication, ownership and delivering an exceptional customer experience.

Responsibilities: Customer Success & Relationship Management

Act as a primary day-to-day contact for customers, ensuring queries and requests are managed professionally and efficiently.
Build positive working relationships with customers through proactive communication and responsiveness.
Support and, over time, facilitate Quarterly Business Reviews (QBRs) with key customers, using service performance data and customer feedback to drive continuous improvement, strengthen relationships, and identify opportunities for additional value and growth.
Keep customers informed on service progress, engineer attendance, quotations and completion status.
Ensure customers receive regular updates and clear expectations throughout the service lifecycle.
Escalate customer concerns promptly and coordinate resolution with internal teams.
Identify opportunities to improve customer experience and service delivery.

Service Coordination & Administration

Log and coordinate reactive service calls and planned maintenance activities.
Liaise with field engineers to coordinate follow-up actions and customer communications.
Review engineers' service reports and ensure completed work is accurately recorded and actioned.
Prepare and issue quotations for repairs, maintenance works and replacement parts.
Track quotation approvals and proactively follow up outstanding customer responses.
Coordinate scheduling of approved works and required resources.
Process completed maintenance activities through to invoicing.
Maintain accurate records and documentation within company systems.

Continuous Improvement & Transformation Support

Support the implementation of new systems, processes and ways of working as part of the Group's digital transformation programme.
Assist with customer data management, reporting and service performance tracking.
Participate in continuous improvement initiatives designed to improve efficiency and customer experience.
Support the future development of customer success processes, customer health monitoring and service performance reporting.

Your Areas of Knowledge & Expertise – That Matters to Us

Excellent communication and interpersonal skills.
Naturally customer-focused with a genuine desire to help people.
Strong organisational skills and ability to manage multiple priorities.
Ability to build relationships with customers and colleagues at all levels.
Strong attention to detail and ability to follow through on commitments.
Comfortable working in a fast-paced, dynamic environment.
Good IT skills, including Microsoft Office applications.
Ability to work independently while contributing positively to a team environment.
A proactive, solutions-focused mindset and willingness to learn.

Bonus Areas – Preferred / Nice-to-Have Skills

Previous experience in customer service, customer success, service coordination or administration.
Experience within engineering, facilities management, construction or service-based industries.
Experience using ERP, CRM or service management systems.
Understanding of reactive service delivery and planned maintenance processes.
Experience handling customer communications and issue resolution.
Experience working within a changing or growing organisation.

What Success Will Look Like

Success in this role means becoming a trusted and dependable point of contact for our customers and service teams. You will:

Ensure customers feel informed, supported and valued.
Coordinate service activities efficiently and proactively.
Build strong relationships with customers and internal stakeholders.
Help improve customer retention and satisfaction.
Support the business in adopting new systems and processes.
Contribute to the development of a modern, customer-centric service operation.
Develop trusted relationships with customers through proactive communication and participation in QBRs and/or service review meetings.
Help establish a Customer Success approach that moves beyond reactive administration towards long-term customer engagement, retention and continuous improvement.

Your ability to communicate effectively, build relationships and take ownership of customer outcomes will directly influence customer satisfaction and the continued growth of the Electro Automation Group.

Candidates must be eligible to work in Ireland & full time hours. At this time we do not require the assistance of agencies.

Pay: €38,000.00-€42,000.00 per year

Benefits:

Bike to work scheme
Company events
Company pension
Employee assistance program
On-site parking
Sick pay

Experience:

Customer Service Desk: 3 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

operations coordinator jobs in dublin, d

Customer Success and Service Co-ordinator

Brands Event Coordinator

Regional Programme Coordinator (Dublin South Leinster Region)

Guest Relations Coordinator

Business Unit Coordinator

Maintenance Coordinator

Project Coordinator - Dublin

ECommerce Logistics & Operations Support

Compliance Coordinator

Information Coordinator

Assistant Recruitment Manager

Corporate Mobile Receptionist - Dublin

Admin Support

HR Coordinator, EOR

Administrator/Co-ordinator

Guest Service Ambassador

Executive Assistant & Office Coordinator

Admissions Manager - 6 months FTC

Scheduling and Support Officer

Technical Program Manager, Strategic Workforce Solutions

I want to receive the latest job alerts for operations coordinator in dublin, d

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected