Find Technical support engineer Jobs in Cork, C

Level 2 Engineer
Ekco —Cork, County Cork
- Customer service
- Windows
- IT
Quick apply
Swift Software Engineer
Apple —Cork, County Cork
- Computer Science
- Master's degree
- Bachelor's degree
2d
Sr. Customer Support Engineer (Spanish Speaker)
Logitech —Cork, County Cork
- Full-time
- Spanish
- Azure
- Customer service
- Work from home
Network Security (WAF) Engineer
McKesson —Cork, County Cork
- €52,500–€87,500 a year
- Azure
- AWS
- Bachelor's degree
10d
Computer Systems Validation (CSV) Engineer
Catalyx —Cork, County Cork
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
Quick apply
Field Engineer
Enet —Cork, County Cork
- Full-time
- In-person
- Electrical Engineering
Quick apply
R&D Ingredient Processing Assoc Engineer (FTC)
PepsiCo —Cork, County Cork
- Remote
- Microsoft Office
- Business development
- Analysis skills
Contract IT Infrastructure Engineer
Eurofins Ireland Food Testing —Cork, County Cork
- Weekend availability
- Windows
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
Automation Engineer (PLC)
NeoDyne —Cork, County Cork
- Overtime
- Continuous improvement
- No degree
- Manufacturing
Quick apply
Process Engineer
Hovione —Cork, County Cork
- Engineering
- English
- Microsoft Office
8h
Full Stack Development Engineer - Operations RAD BI - 18 Month Contract
Apple —Cork, County Cork
- Azure
- Computer Science
- Master's degree
Lab IT Desktop Support Engineer
Catalyx —Cork, County Cork
- Full-time
- Organisational skills
- IT
- Communication skills
Quick apply
DSP Engineer (Digital Signal Processing)
MBRYONICS —Cork, County Cork
- €75,000–€90,000 a year
- Full-time
- Doctoral degree
- Analysis skills
- C++
7d
Workshop/ Fabrication Engineer
BMD & Co Limited —Cork, County Cork
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
- Employee assistance program
Quick apply
MES Engineer
INDEFF —Cork, County Cork
- Computer Science
- Engineering
- SQL
Java Engineer
Xanadu —Cork, County Cork
- On call
- Computer Science
- System design
- Java
Project Engineer
Constellation Cold Logistics —Midleton, County Cork
- €40,000–€60,000 a year
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
- Employee assistance program
Quick apply
9d
Site Reliability Engineer - Tier 1
Xanadu —Cork, County Cork
- On call
- Oracle
- Java
- Scripting
Applied AI Engineer Graduate
Trend Micro —Cork, County Cork
- Full-time
- Azure
- Computer Science
- Master's degree
4d
Quality Systems Engineer
Merck KGaA —Cork, County Cork
- Bachelor's degree
- No degree

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Level 2 Engineer

Ekco -
Cork, County Cork

Quick apply

Job details

Qualifications

Microsoft Windows Server
Customer service
Windows
Sonicwall
Firewall
DHCP
IT support
DNS
IT
TCP/IP
Communication skills
Intune
Time management
VPN

Full job description

About Ekco

Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe!

We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients’ existing technology investments.

️ In a few words, we take businesses to the cloud and back!

We have over 1000 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Benelux, South Africa, Malaysia & Ireland.

The Role

As a Level 2 Service Desk Engineer, you will provide advanced technical support to end users across multiple client environments. You will handle escalations from Level 1 engineers, troubleshoot more complex issues, and work closely with Level 3 engineers and senior staff for problem resolution. This role requires strong communication and time management skills, a good technical expertise, and the ability to balance multiple priorities in a fast-paced MSP environment. Opportunities: Strong professional growth development opportunities to avail off for career growth. Continuous learning and participation in training program pathways and certification are available. Exposure to large variety of dynamic IT infrastructures, new technologies and services.

Key Responsibilities

Provide 2nd-line support for escalated incidents, priority incidents and service requests.
Diagnose and resolve hardware, software, security and network issues that cannot be resolved at Level 1.
Support both Windows desktop and server environments, Microsoft 365, our internal service offerings and customer business applications.
Perform user and system administration (AD, 365 Exchange, M365, Intune, backups, security tools).
Document solutions, update knowledgebase articles, and provide feedback to improve Level 1 efficiency.
Provide support for internal network, internet services and firewall gateways (VPNs, IPVSec, DHCP, DNS, VLANs).
Assist with patching, monitoring alerts, and basic firewall/switch configuration as required.
Backup troubleshooting (Veeam, Datto)
Escalate unresolved issues to Level 3 or vendor support, ensuring proper documentation.
Identify and implement process improvements, enhance service delivery offerings
Maintain effective time management and ticket handling practices and procedures
Maintain strong customer service focus when dealing directly with end users.

Requirements

2–4 years’ experience in an IT support technician role, preferably in an MSP or internal IT team.
Strong knowledge of Windows 10/11, Windows Server, Windows Server administrative tools, and Microsoft 365.
Experience with remote monitoring and management (RMM) tools.
Experience with firewall support and administration (DELL SonicWALL preferable)
Experience in backup software and configuration
Understanding of networking fundamentals (TCP/IP, DHCP, DNS, VPN).
Strong written and verbal communication skills. Excellent customer service skills.
Excellent teamwork skills and user initiative

• Innovative thinking skills and logical problem solving • Customer service focused

Relevant certifications (CompTIA+ Network+/Security+, Microsoft Associate Fundamentals, ITIL Foundation) desirable.

Quick apply

Refine Your Search

technical support engineer jobs in cork, c

Level 2 Engineer

Swift Software Engineer

Sr. Customer Support Engineer (Spanish Speaker)

Network Security (WAF) Engineer

Computer Systems Validation (CSV) Engineer

Field Engineer

R&D Ingredient Processing Assoc Engineer (FTC)

Contract IT Infrastructure Engineer

Automation Engineer (PLC)

Process Engineer

Full Stack Development Engineer - Operations RAD BI - 18 Month Contract

Lab IT Desktop Support Engineer

DSP Engineer (Digital Signal Processing)

Workshop/ Fabrication Engineer

MES Engineer

Java Engineer

Project Engineer

Site Reliability Engineer - Tier 1

Applied AI Engineer Graduate

Quality Systems Engineer

I want to receive the latest job alerts for technical support engineer in cork, c

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