Find Risk lead infrastructure Jobs in Leixlip, Ke

Senior IT Lead and Delivery Manager
Teleperformance —Dublin, County Dublin
- On call
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- Master's degree
Business Administration Manager
Teagasc —Ashtown, County Dublin
- €53,740–€75,788 a year
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Software Engineering Manager, Site Reliability Engineering GCS
Google —Dublin, County Dublin
- €150,000–€154,000 a year
- Full-time
- Computer Science
- System design
- Bachelor's degree
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Value & Performance Manager
CRH International —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Outlook
- IT
Quick apply
Sr Cybersecurity Engineer
Workday —Dublin, County Dublin
- €84,000–€126,000 a year
- Full-time
- AWS
- Scripting
- AI
Engineering Lead- Options
Keyrock —Dublin, County Dublin
- Full-time
- Remote
- System design
- SQL
- C++
Technical Program Manager, Strategic Workforce Solutions
Google —Dublin, County Dublin
- €94,000–€96,500 a year
- Full-time
- English
- Bachelor's degree
- No degree
Software Development Lead
Citi —Dublin, County Dublin
- €93,280–€139,920 a year
- Full-time
- Hybrid work
- Master's degree
- SQL
- Project management
IT Infrastructure Project Manager
Elwood Roberts —Dublin, County Dublin
- €500–€675 a day
- Full-time
- Bachelor's degree
- No degree
- Organisational skills
Quick apply
Senior FP&A Analyst
Ding —Dublin, County Dublin
- Up to €90,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Finance
- Analysis skills
IT Manager
D/RES Properties —Donnybrook, County Dublin
- Full-time
- Microsoft Access
- Computer Science
- Master's degree
Senior Project Manager - Civils- Rail Infrastructure
AtkinsRéalis —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- Project management
- Presentation skills
Lead, Platform Engineer
Mastercard —Dublin, County Dublin
- Full-time
- Presentation skills
- Continuous improvement
- Mentoring
Project Manager - Infrastructure
Turner & Townsend —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Office
- Construction experience
- Leadership
- Annual leave
Quick apply
Strategic Negotiator IV, Water Policy and Market Development
Google —Dublin, County Dublin
- €146,000–€150,000 a year
- Full-time
- Business development
- Bachelor's degree
- No degree
Cybersecurity Threat & Vulnerability | Manager | Cyber Security | Technology Consulting | Advisory
PwC —Dublin, County Dublin
- Full-time
- Computer Science
- Research
- Windows
Platform Engineering Team Lead
EcoOnline —Dublin, County Dublin
- Hybrid work
- AWS
- Mentoring
- AI
- Annual leave
Engineering Manager, Infrastructure
Protex AI —Dublin, County Dublin
- Full-time
- Hybrid work
- Management
- Computer Science
- DevOps
Lead Site Reliability Engineer
Mastercard —Dublin, County Dublin
- Full-time
- Azure
- DevOps
- AWS
Software Engineering Lead - Infrastructure Platforms
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Engineering
- Java
- C++
2d

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Senior IT Lead and Delivery Manager

Teleperformance -
Dublin, County Dublin

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Job details

Qualifications

Jira
Azure
Computer Science
Master's degree
AWS
ServiceNow
IT
Business
Leadership
Juniper

Full job description

Overview

Senior IT Lead and Delivery Manager

Location: Dublin, Ireland (On-site across two sites)

Salary: DOE

Reports to: Head of IT Infrastructure / Head of Service Delivery

Role Purpose

The Senior IT Lead & Client Success Manager serves as the definitive bridge between technology delivery, client satisfaction, and commercial success. This role acts as the "face of IT" on the Dublin leadership board while maintaining hands-on accountability for service delivery excellence. You will manage a complex ecosystem of global client applications and local infrastructure, ensuring that every technical initiative justifies its spend by directly supporting client retention and operational efficiency.

Key Responsibilities

1. Strategic Leadership & Commercial Stewardship

Site Representation: Act as the primary IT representative on the Dublin leadership board, driving success against stated KPIs and delivering the regional IT strategy.
P&L Ownership: Manage the regional IT OpEx and CapEx budget, linking every Euro of spend to ROI, cost-savings, or revenue-generating potential.
Client & TAM Interface: Act as the senior technical point of contact for key clients and Technical Account Managers (TAMs), positioning IT services as a value-add in pitches and renewals.

2. Operational Governance & Service Excellence

SLA/OLA Accountability: Own the end-to-end delivery of IT services, ensuring all Service Level Agreements and Operational Level Agreements are consistently met or exceeded.
Performance Reporting: Design and present QBRs to senior stakeholders, detailing system health, operational metrics, and team performance.
Change & Risk Management: Approve high-risk technical changes via the Change Advisory Board (CAB) and enforce global security, GDPR, and BCDR compliance.

3. Team Leadership & On-Call Steering

Direct People Management: Lead, mentor, and manage a team of 3 to 5 Desktop Support Technicians across both Dublin sites, overseeing their training, performance reviews, and capacity planning.
Escalation & Crisis Leadership: Serve as the ultimate point of escalation for P1/P2 incidents. During critical outages, steer the engineering team to swift resolution and manage all executive-level communications.
On-Call Rota Management: Implement and oversee a 24/7 support schedule, providing guidance and technical "steering" to the team during out-of-hours events.

4. Technical Ecosystem & Innovation

Infrastructure Management: Guarantee high availability for local networking (Fortinet and Juniper), data centers, end-user computing, and audiovisual (AV) technologies.
Application Stewardship: Oversee the performance and access management of enterprise client application suites and collaborative tools.
Continuous Improvement: Identify emerging technologies and deploy CSI frameworks to eliminate service bottlenecks and optimize operational costs.

Candidate Profile

Experience: 12+ years in high-volume IT environments, including at least 5 years in BPO or Managed Services leadership and 2-3 years of direct people management.
Framework Expertise: Certified in ITIL v4 Foundations (Managing Professional designation preferred).
Technical Savvy: Deep understanding of enterprise networking (Fortinet and Juniper), cloud (AWS/Azure), hybrid identity management (Okta/AD), and ITSM platforms like ServiceNow or Jira.
The "Bridge" Factor: Proven ability to translate complex technical issues into business-centric solutions for C-suite executives and non-technical stakeholders.
Education: Degree in IT/Computer Science, ideally supplemented by an MBA or business-centric certification.

#LI-CW1

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Refine Your Search

risk lead infrastructure jobs in leixlip, ke

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Software Engineering Manager, Site Reliability Engineering GCS

Value & Performance Manager

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Senior FP&A Analyst

IT Manager

Senior Project Manager - Civils- Rail Infrastructure

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Cybersecurity Threat & Vulnerability | Manager | Cyber Security | Technology Consulting | Advisory

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Software Engineering Lead - Infrastructure Platforms

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Overview

Role Purpose

Key Responsibilities

1. Strategic Leadership & Commercial Stewardship

2. Operational Governance & Service Excellence

3. Team Leadership & On-Call Steering

4. Technical Ecosystem & Innovation

Candidate Profile

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