Find Director, hr shared services Jobs in Ballymount, D

Head of Support Delivery, gUP Operations
Google —Dublin, County Dublin
- €178,000–€183,000 a year
- Full-time
- Project management
- Bachelor's degree
- No degree
Head of Data Intelligence, Director
Citi —Dublin, County Dublin
- €130,000–€230,000 a year
- Full-time
- Management
- Master's degree
- Bachelor's degree
Senior HR Services Client Manager
Adare —Dublin, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Human resources
- Business
Quick apply
Product Development Senior Group Manager (Director)
Citi —Dublin, County Dublin
- €130,000 a year
- Full-time
- Hybrid work
- Master's degree
- Project management
- Bachelor's degree
Head of PMO, Professional Services
Numerix —Dublin, County Dublin
- Master's degree
- AWS
- Project management
Quick apply
Associate Director - FP&A
Ergomed —Dublin, County Dublin
- Full-time
- Hybrid work
- English
- Analysis skills
- Continuous improvement
Quick apply
Head of Skills
Novartis —Dublin, County Dublin
- €93,660–€173,940 a year
- Full-time
- Hybrid work
- Human resources
- AI
4d
Sr. Director & Head of Architecture
G-P —Dublin, County Dublin
- €160,800–€201,000 a year
- Full-time
- Remote
- Computer Science
- Master's degree
- AWS
Quick apply
HR Services Client Manager
Adare —Blackrock, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Human resources
- Business
Quick apply
Global Head of People Experience
Citco —Dublin, County Dublin
- Full-time
- Oracle
- Contracts
- IT
11d
Director, Support & Retention Experience
Mastercard —Dublin, County Dublin
- Full-time
- Master's degree
- Bachelor's degree
- AI
Director of Finance
Avista —Dublin, County Dublin
- €87,471–€108,804 a year
- Full-time
- Data analysis skills
- Accounting
- IT
- Annual leave
- Sick pay
7d
Finance ERP Transformation Director, Government & Public Services
Deloitte —Dublin, County Dublin
- €110,500 a year
- Full-time
- Oracle
- ERP systems
- AI
14d
Director, Government Affairs Europe
Regeneron —Dublin, County Dublin
- €119,900–€200,400 a year
- Spanish
- English
- Bachelor's degree
- Annual leave
Associate Director Inspection Management (GCP)
Regeneron —Dublin, County Dublin
- €101,500–€165,200 a year
- Management
- Supervising experience
- Presentation skills
- Annual leave
Director of Quality Assurance
Henry Schein Ireland —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Head of Measurement Foundations, International
Google —Dublin, County Dublin
- €176,000–€181,000 a year
- Full-time
- Master's degree
- Project management
- Bachelor's degree
8h
Principal People Business Partner P&T
Workday —Dublin, County Dublin
- €92,800–€139,200 a year
- Full-time
- Human resources
- AI
- Communication skills
PGIM | Director, Designated Person For Fund Risk (PCF 39C)
PGIM —Dublin, County Dublin
- Full-time
- Python
- Annual leave
Director - Ireland
CCS Fundraising —Dublin, County Dublin
- €50,000–€80,000 a year
- Full-time
- Analysis skills
- Computer skills
- Business

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Head of Support Delivery, gUP Operations

Google -
Dublin, County Dublin

Apply Now

Job details

Full-time
€178,000–€183,000 a year

Qualifications

Vendor management
Quality management
Project management
Bachelor's degree
Leadership
Communication skills

Full job description

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
13 years of experience managing operations and leading cross-regional teams.
Experience in vendor management processes, including managing global vendors, executing multi-year agreements, and managing extended workforce projects.

Preferred qualifications:

Experience in operations strategy and cost/quality management.
Expertise in program management and implementing strategic initiatives in fluid environments.
Exceptional communication, leadership, and collaboration skills with the ability to influence stakeholders at all levels.
Excellent investigative, structured problem-solving, and critical thinking skills with a global mindset.

About the job

The gTech Users & Products (gUP) Service Delivery team powers the vendor workforce behind much of this work. We work with dozens of vendor partners across the globe, and stakeholders throughout the company. We run a hugely diversified set of operations, from call centers to technical development, human judgment to translation vendors.

As a leader in Service Delivery, you will be responsible for the strategic direction and operational management of vendor performance across your capabilities and workflows. You will apply your project management expertise to evaluate vendor outcomes against established objectives, ensuring high-quality work products and consistent Service Level Agreement (SLA) compliance. By understanding the priorities of key stakeholders, you will align vendor output with their expectations to drive both user and stakeholder satisfaction

In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration and more).Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Ireland: €178000 - €183000 (EUR) + 25% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

Drive large-scale transformational initiatives and exceptional operations with vendor partners. Provide operational leadership by engaging and inspiring service provider teams to exceed expectations and deliver exceptional experiences.
Establish and lead programs to sustainably expand continuous improvement across operations. Identify opportunities to streamline and re-engineer processes to boost efficiency and quality, while operationalizing solutions alongside cross-functional stakeholders and vendor partners.
Partner with senior regional and product stakeholders to define, influence, and achieve shared objectives. Lead the development and refinement of service strategies and cross-team processes, ensuring all documentation and training materials remain current.
Foster a culture of healthy teamwork and collaboration to drive team velocity and success. Support team members' professional growth by understanding their motivations and ensuring work is allocated thoughtfully and equitably.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Apply Now

Refine Your Search

director, hr shared services jobs in ballymount, d

Head of Support Delivery, gUP Operations

Head of Data Intelligence, Director

Senior HR Services Client Manager

Product Development Senior Group Manager (Director)

Head of PMO, Professional Services

Associate Director - FP&A

Head of Skills

Sr. Director & Head of Architecture

HR Services Client Manager

Global Head of People Experience

Director, Support & Retention Experience

Director of Finance

Finance ERP Transformation Director, Government & Public Services

Director, Government Affairs Europe

Associate Director Inspection Management (GCP)

Director of Quality Assurance

Head of Measurement Foundations, International

Principal People Business Partner P&T

PGIM | Director, Designated Person For Fund Risk (PCF 39C)

Director - Ireland

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